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Culture Of Marina Bay Sands Of Singapore Cultural Studies Essay

Marina Bay Sands is situated at 10 Bayfront Avenue that is in the heart of Singapore Central business district area. The building is a landmark to Singapore's attractions. It's the latest destination for tourists from all around the world. Marina Bay Sands consists of three hotel-towers. Each tower is 55-storey and has more than 2, 500 luxurious rooms altogether. It is a one-stop attraction with high-class hotel, shopping, and many fine restaurants in the three hotel-towers itself. This place will definitely leave beautiful memories to visitors.

Different Cultural Background

One of the hardest communication malfunctions is having different cultural background staffs. Staffs came from a number of countries. Some of the staffs may well not be as sensitive to others while working or even while communicating. That is a significant problem as it might provoke or irritates one's culture without realizing. Because of this, working together is quite difficult as unhappiness may be consistent. Because of this, some staffs might hesitate to talk to one another to avoid insulting other staff's cultures and this will highly improve the rate of communication break down between the staffs.

Working Experiences

As mention, many staffs came from different countries and in different countries, staffs were trained in several methods and ways. Staffs with different level of working experience make working together a big difficulty. Again, unhappiness may arise and communication will breakdown eventually. Although the work is the same, every different staffs may choose to do in a way that these were taught and that would definitely not contain the fullest result of their work. New employees are also put into consideration, as they have not much knowledge in their work yet.

Blocked Mind

There are certain staffs that contain blocked mind. Blocked mind means that the individual struggles to accept new things and always rejecting new ideas. When other staffs or higher management wants to do something new, opinions, attitudes and own beliefs starts to set in one's mind. People who have blocked mind are certainly a spot that really influences the company's growth.

Language Imperfections

A place like Marina Bay Sands requires many staffs. They came from around the globe and a very important factor that triggers communication breakdown seriously is their differences in language. Every staffs has this different standard of English language. Between your staffs, many might not understand each other that well because of the slangs and standards of the other staffs. A simple communication breakdown can lead to many problems either big or small. Eventually, staffs will start to communicate minimally so that miscommunication is avoided which really is a wrong mentality. When staffs starts to avoid communicating with each other, information are not being able to pass correctly.

Task 2b: Solutions to minimize (318 words including titles)

Different Cultural Background

There are many ways to minimize different cultural background problem. The business can organize simple lessons for each staff that would teach different cultures to others so that each staffs can understand each other more and that will make their work more efficient and productive. The business can also categorize the same country staffs to interact to acquire minimal communication breakdown which will certainly reduce the mistakes and time wasted.

Working Experiences

The solution to minimize working activities problem is to give period to new employees to learn about their job scope. Company can also appoint mentors to new staffs to assist for the first few weeks so the new staffs get well informed in their work and know very well what to do in their work. Again, the bigger management can conduct lessons so that all employees will have a working style and that will benefits the staff as well as the company. When all learn to work together as you, company will achieves more.

Blocked Mind

The solution to reduce blocked mind is to listen to other ideas more. Allow everyone to give his / her own opinions and ideas. Personal improvements lessons can even be conducted to boost one's ability and potential in order to release their full potential and skills when they are working.

Language Imperfections

The solution to minimize the language imperfections problem is to ask secretary, colleagues, superiors or anyone in department to learn the message before passing to a typist or fax operator. Alternatively, the sender can expand more information whenever you can. Be sure that the receiver fully understands. When you have received message from a person and discovered that it is difficult so that you can understand, ask the sender immediately. Because of this, communication breakdown can be minimized through all these methods.

Task 3: Idea of Ethnocentrism and Cultural Relativism (723 words including titles)


Ethnocentrism is circumstances of mind where in fact the people in the society beliefs in their cultures with respect and superiority. They despise other cultures and thinks that their culture is best. Because of this, that leads them to become very narrow minded. Ethnocentrism not only has negative impacts but also have positive impacts. It can help to bring internal unity on the list of people and provides the people a feeling of belonging to their society.

Singaporean Chinese are firm belief in the practice of pragmatism and meritocracy. Singaporean weights results, consequences, utility, and practicality higher and people tend to be judged by their talents and abilities. Malaysian Malay are given higher status in Malaysia compared to other races and treated with more advantages and privileges. The primary difference between them are Singaporean Chinese goes all out to work with the results and often trying showing their talents and skills whereas Malaysian Malay tends to work things out slowly. The Malay employees will gather among the list of other Malays as they feel that their culture is more superior than other cultures.

An example to Singapore Chinese employee will try his/her best to outshine other employee but this Singapore Chinese employee will also respect other culture and other races among him/her. This Singapore Chinese employee may also be concern about consequences of his/her work and the results he/she produces. Knowing that Singaporean Chinese does not compare among races and treated equally in Singapore, communications with other colleagues regardless or races tend to be more effective.

An example to Malaysian Malay employee will do his/her work averagely and will have a solid bonding among his/her Malays colleagues. This Malaysian Malay employee will likewise have more loyalty to the business compared to other races as have the sense of belonging as well as other Malay employees. Trust between this employee and other races employee may be lower compared to his/her fellow Malay colleagues. This Malaysian Malay employee will have more arguments or unhappiness with other races and cultures colleagues because of their thinking about superiority in their culture. Biasness and favoritism can happen to other employees even there is certainly none. Thus, effectiveness of communication with the other races employees is lower.

Cultural Relativism

Cultural relativism is circumstances of mind where there is a common respect in other cultures. No culture is any special or more advanced than other culture. This consists of religion, ethical, aesthetic, and political. They think that every culture is as worthy and equal as their culture and there is certainly no judgment between other races. It really is more of personal judgment than an absolute correct or incorrect.

Thailand is a collectivist country. They weight relationships and respect more than anything else. It has also resulted in unwanted human rights issues. Many take advantage of this as it is more towards accepting the inequality of the races as something natural and this promotes racism. American weights respect only to their fellow Americans most. They believe that they are the most superior because of their country's achievements. The primary difference between Thai and American employee is Thais are tend to be more near their fellow Thai colleagues where American treats American equally but does not have any respect to other cultures.

An example to Thai employee is friendlier towards his/her other Thai colleagues. He/She does not judge or criticize other colleagues and often bias to his/her fellow Thai colleagues. He/She makes exceptions to his/her fellow Thai colleagues too. This Thai employee also gives respect to all or any his/her colleagues. He/She also gives due respect to his/her superiors whatever the culture differences due to the position level. It is easy because of this employee to be friends with other colleagues. Because of this, the effectiveness of communication of Thai employees is better than the American employees.

An example to American employee is often more commanding. He/She will not give enough respect to his/her superior if he/she is no American. As mention, they may have this mindset because of the country's achievement. This American employee belief in his/her own skills and won't learn from some other employee from other countries or cultures. It really is difficult to combine this employee with different nationalities and cultures employee. He/She will not listen to instruction given by others and that leads to a very ineffective communication.

Task 4: Five Cultural Dimensions (825 words including title)

Power Distance

The to begin the five dimensions of national culture called 'Power Distance'. Human inequality may appear in many areas such as physical and mental characteristics (basic fact of human existence), social status, prestige, wealth, power, laws, rights, and rules. In different societies, give weights differently in this field. In some countries, politicians enjoy status and power without wealth or businesspersons enjoy wealth and power without status. This inequality is usually happening to the relationships between subordinates and their bosses. Singapore Marina Bay Sands exercises a comparatively equal weight between your physical and mental characteristics. Bosses and subordinates do have their own power, rights, and wealth. Bosses do have higher power and rights to control the business.


Every individual person in society has their own ideas and patterns for living up to society, unequal society and a lot of people does not consider the social or feelings of these around them. Individualism people rely on legal rights and don't concern cultural and social concerns. Collectivism people do respect to the feelings of others or their own group members whereas individualism concerns over only the laws. Collectivism focus more on families and workmates, Individualism focus more on their own good and business. As explained, in Singapore Marina Bay Sands, there's also different people with their own ideas and patterns for living. Singapore society is Collectivism and believes in equality between man and women. Although some countries such as New Zealand, Ireland, Sweden, and USA are individualism societies, which mean the staffs in Marina Bay Sands who came from these countries are most slightly will not consider the social or feelings of those around them.


Men and women is a huge issue for just about any culture, society, or even companies. The contrary meaning of masculinity is feminine. In working terms, different countries have different cultures. Some have equal job chance for the men and women however, many have very specific appointments. Some countries such as Japan and Islamic societies will often have this issue, as the women are regard as feminine, that may not be appointed as a leader. However, after time, several societies have changed and women have been given the equal opportunities to be leaders. Thailand can be an example for now they may have equality at work between genders. Previously the Thai culture was women have to be at home caring for the house as the men will go work to support the family financially. Every different country has different speed of cultural change. Singapore Marina Bay Sands is a society, which has equal rights for man and women. Generally, women leaders are available widely in Singapore which has been choosing a long time.

Uncertainty Avoidance

The opposite meaning of uncertainty avoidance is uncertainty-accepting cultures. This group of men and women is more towards tolerating different cultures from them. They minimize rules whenever you can to allow many cultures to be beside them. As a result, this will make the employees focus on the success of the work. Coming back to uncertainty avoidance, these folks oppositely create many rules and are often very emotional in their work. These people are mostly motivated independently. Society like Japan, Belgium, and America are countries, which implements many rules and laws to avoid uncertainty avoidance while country such as Thailand looks more on uncertainty accepting cultures between the employees to the supervisors to make a more focused relationship work. Singapore is also a country like Thailand, which also promotes uncertainty accepting cultures as this will certainly boost up the staff's morale while working as a team and eventually this will boost up the business enterprise greatly as well.

Long-Term Orientation

Students in 23 different countries found this dimension in a report. Humans have different dimension in terms to getting along with the other person in working place. Some of them take longer time, which is known as long-term orientation, plus some of these take short amount of time, which is recognized as short-term orientation. People determine relations through factors while working together. Long-term orientation people have many difficulties to work with new people while short-term orientation people have no problem start. However, after the long-term orientation people become familiar with the new people better, they will have an extended and firm relationship and then for short-term orientation people they will have no commitment in the relationship in a short time. For Thai Society, Sex discrimination does not result in a problem but it is favoritism that creating problem. Because of the hospitality culture in Thailand, it is very difficult to do not help others. Singapore also could not avoid but to have people who are long-term orientated and short term-orientated. Certainly, Thailand, and Singapore do not have any sex discrimination and in addition, Singapore does not encourage favoritism. With a good balance of long-term and short-term orientated staffs in Singapore Marina Bay Sands, it has resulted to achieve great heights.

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