Effective Communication In Workplaces

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17 minutes
Updated Sep 14, 2021
Effective Communication In Workplaces

Effective communication with fellow workers is extremely important in creating interpersonal relationships. It helps you with the efficient execution of tasks, and you are more likely to get a raise. As you apply in a company, your body language, and facial expressions are the first things your interviewer notices. New employees tend to be poor communicators due to nervousness. Your interviewee is looking for someone who can strike a conversation easily in any work environment. Usually, it depends on the surroundings, but most organizations consider new hires who are good at in-person talks. In this article, you will see the different tips to increase interaction skills.

Quality Content

First things first, the quality of content you are delivering has a significant impact on your socializing skills. There are certain topics you have to consider that increase your communication channels. For instance,

  • Avoid talking about the controversial topic as it can make the person uncomfortable;
  • Adapt a mild tone of voice when conversing with people;
  • Do not talk about personal matters unless the person wants to;
  • Know the difference between private and business communication and talk accordingly;
  • At the same time be approachable, so that new employees can strike open communications with you without feeling awkward. This boosts your teamwork performance and keeps you popular among new hires.

These points will help you develop an interplay strategy and make you a good communicator. If you see a new employee underperforming, it is due to poor communication. They may not understand the intensity of work or the importance of timely work submissions.

It is wise to talk personally to the employee in such circumstances rather than reaching out to the authorities. After talking to them, you may be in a position to help them out. Encourage people to have cordial relations at the workplace. You may even add them up on social media to maintain a communication platform even after worktimes. This gives you the leverage to develop friendly relations with your employees and maintain a professional working environment at the same time.

Modern Methods of Effective Workplace Communication

With advances in technology, you see modernization in almost every aspect of life. Similarly, there has been the development of the latest and up-to-date communication tools to increase work efficiency. Messaging is now one touch away, thanks to smartphones. Fax has become old fashioned with the uprising of hi-tech computers and laptops. Laptops take over conventional tools like typewriters. Knowledge of all the modern communication tools is the stepping stone in becoming a good communicator. Do justice with all your tools if you want to succeed in office life. Some of the connecting tools include:

  • E-mails;
  • Messaging;
  • Web conferences;
  • Social networking sites.

These are the four basic platforms that you must inculcate in your daily lives to eliminate miscommunication. It affects your work quality and brings you success in your professional life. Good communication skills will enable you to discuss matters clearly with new employees. You are in a better position to explain the nature of their job. You can also help employees to improve their communication methods.

Communication and Excercise

It helps in memory retention. You are less likely to suffer from depression and panic attacks if you exert yourself daily. Whenever you feel low, you can go for a jog. Make morning exercise a crucial part of your routine. Spend at least thirty minutes daily exercising, and you will stay sterile of any negative energy. Not only do you perform better at your job, but you also have cordial relations with employees. Your teamwork productivity increases along with allowing you to build strong communication skills.

With a confident personality, you can work on team building and have a successful career. Be understanding so that the surrounding employees enjoy your company. Avoid putting burden more than their capacity. If you feel there is a communication breakdown with fellow staff, try to solve it as soon as possible. You never know if you need their help in the future. Bring these changes in your personality, and you will see how others view you as a true leader. Not only will your staff admire you, but they will also be willing to obey and understand your ideology.

Communication Channel

Other than messaging and emails, and in personal talks is crucial in the workplace. Try maintaining eye contact in the face to face communication. This further builds your trust in the next person, encouraging teamwork. You are more likely to succeed as a team rather than pulling straws individually. When you want to address many people at the same time, you may use an email. E-mail is a good option when you want to maintain casual communications with many people. When communicating about an official matter, it is extremely important to use an email. Not only is email quick, but it also stays as proof and an official record.

Information Reception

Effective communication is not just based on talking. It is a balance between talking and listening. When you are on the listening end, it is wise to maintain focus. The person talking to you should feel welcome and heard. Acknowledge the content using facial expressions and avoid cutting the talker's sentences.

Smiles and affirming gesture portray that you are listening. To further seal the deal, you may even ask questions relating to the topic. This puts the impression that you heard what they had to say. Additionally, it encourages employees and friends to rush to you to discuss matters or vent. Healthy interactions help you to maintain a constructive work environment.

Provide Clear Information

Interaction is vital to surviving in an office environment. You cannot expect that employee of the month award with zipping your mouth. Surviving office hours means that you have to receive instructions from your boss and pass them to your subordinates. Ensure that you share information as clearly as possible to avoid miscommunication. Providing clear information also gains the trust of employees leading to timely and flawless task execution.

Writing emails in a hurry and circulating is a big no-no. Haste makes waste, and there are high chances that you type the wrong email in a hurry. Preplan your mail and draft it carefully. Reread before hitting that send button to avoid grammatical errors.

Even when you are talking with fellow employees, it is wise to plan what you have to say. Some things are meant to stay private. If you speak without planning, you are more likely to spill out the beans. You may end up exposing any of your boss's secret that he entrusted to you. This may put you in a challenging situation because it becomes impossible to take back words even if you want to.

Combine Verbal and Nonverbal Communication

To ace communication, especially in your workplace, you should know the difference between verbal and non-verbal communication. Once you know the importance of the two, you can teach them in your life in a balanced manner. Ensure that if you are approving something with words, your facial expressions should match your words. For example, if you approve of the staff's decision, you can nod your head while agreeing vocally. Nodding is also a form of positive non-verbal feedback. A nod once a while, when the person is talking, builds your trust and makes them want to communicate further.

Listen

It is always better to speak less than you know. Listening is a vital part of communication. As you develop listening skills, your employees are more likely to trust you with their information. Everyone appreciates a less talkative person. The chances of you exposing their information reduce, and they are more likely to fill you in with details of their personal life. This doesn't mean you have to become a silent mummy. Don't just hear but listen to the talking. To understand the talks better, you can rephrase the sentences in your head. In this way, you will stay away from taking in false information. It also prevents you from delivering false information to your fellow employees.

Ask Questions

Put forth arguments and clear your queries after the meeting. Try to ask open-ended questions so that your team has a lot to discuss. At the same time, make sure that all queries are relevant and do not go off-topic. If you ask an irrelevant question, you are more likely to detract yourself and your group. You can even ask a teammate to repeat the details to remove the error of doubt. Stick to such open-ended questions when discussing official matters.

  • What do you have to say about the proposal?
  • Would you like to share your thoughts on the matter?
  • What do you have to say about our progress?
  • How will we execute this task?
  • Will you share your feedback on this?

Handle Conflicts With Diplomacy

Always try to stay crystal clear about your opinion. Having said that, there may be situations where your workmate may be unable to grasp your ideology. Go and manage a personal conversation to avoid any further conflicts. Avoid involving the authorities and try to handle the situation on the ground level.

Be open and take time to understand the conflict. Only in extreme situations, you may reach out to the authorities. These are the times when resolving the issue individually becomes out of the question. If you are patient enough and try explaining your point, the person will understand. You may never have to go through extreme measures.

Avoid Gossips

Increase your credibility by avoiding backbiting. Gossiping is extremely unprofessional and ruins a typical work environment. Even if you see someone talking about a fellow employee behind their backs, have no part in it. Give a smile and leave the room. Also, keep in mind that if someone can slander another co-worker in front of you, they may backbite about you as well. Gossiping has a negative influence on new employees as they look up to you as inspiration. When you stay away from gossiping, you help maintain a warm environment at your workplace. Stay away from negativity even if you have a problem with a fellow worker. Put forward your issue in front of the co-worker and sort it out together. This strengthens your bond and helps to keep a productive environment.

Maintain Distance

Avoid having close personal relations with your fellow workers. You do not have to share even the tiniest details about your life in the office. Be friendly but don't overdo it and maintain professional behavior. Sharing your details at work can lead to people taking you less seriously. For example, your colleague does not have to know what you cooked last night or what movie you watched over the weekend. Maintain such a personality that people do not take your word lightly. It does not mean you have to stay a mystery. It's all about maintaining the balance between the two extremes.

Give Feedbacks

Be supportive, it's the little things that matter. Boost confidence of fellow employees. Appreciate them whenever they perform well. When you acknowledge efforts, you put your positive impact on the colleagues. This encourages them to communicate openly with you. Giving feedback is the key to successful communication in the workplace. It helps you maintain a friendly surrounding. It also boosts your self-trust and increases your success rate at present and in the future.

We hope, this article gives you a better understanding of communication in the office. If you aim to put a positive impression on your boss or be the apple of your subordinates' eyes, it is crucial to read and absorb workplace communication essentials.

Angelina Grin
Creative Writer and Blog Editor

Work, study, play, party, love, move, go, improve.