What is communication and how does it impact on negotiation result

Document Type:Essay

Subject Area:Accounting

Document 1

With increasingly detailed and specific rules and procedures of a negotiation, the impact of communication can barely be seen. Usually communication in negotiation focuses on the following areas; substantive issues, procedural issues, offers and counteroffers, the interpersonal negotiation relationships and the intangible issues such as face and respect. Nonverbal cues are very important aspects to consider in any negotiation situation. For instance, if the opposing negotiator suddenly crosses his arms across his chest in the negotiation process, this might be an indication of disagreement and therefore one need to reconsider the strategy. How can you explain "perception-communication" in negotiation? Give examples Perception communication is the aspect of understanding how one perceives him/herself, how he/she perceives others and how others perceive him/her.

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In order to achieve closure in a negotiation situation, one need to make decisions to agree to offers, you also need to compromise a number of priorities, trade off in a number of issues with the other person or involve a number of these steps. There are four key elements of decision making which are; framing, gathering, intelligence then conclusion. Another important aspect is learning from feedback. One mistake that cannot be avoided in this case is the adoption of a narrow range of options because the mining company does not provide room for flexibility. Poor framing, having the wrong information, not getting the real intentions and needs of the other party may pose challenges to negotiation, in this case, the mining company; any party should be able to understand the other party and all the parties should be placed in a position of zero acceptance.

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