Conflict management and the decision-making process Student’s Name Lecturer’s Name Course Code & Name Date of Submission Conflict issues within organizations depending on their magnitude can hamper progress within an organization. As such it is essential that the mediating parties understand the rationale for the management of the conflict by possessing effective conflict management skills (Tjosvold et also for improving their performance goals. References Iqbal M. Z. Akbar S. & Budhwar P. (2014). Effectiveness of Performance Appraisal: An Integrated Framework. International Journal of Management Reviews 17(4) 510-533. DOI: 10.1111/ijmr.12050 Tjosvold D. Wong A. S. & Chen N. Y. (2014). Constructively Managing Conflicts in Organizations. Annual Review of Organizational Psychology and Organizational Behavior 1(1) 545-568. DOI: 10.1146/annurev-orgpsych-031413-091306 [...]
As we have learned this week, conflict is not always a bad thing. Moreover, conflict can bring about positive change if managed correctly. Using a local business, organization, or place of employment, discuss a conflict issue that required conflict management skills. After you have done so, discuss how conflict either brought about, or could have brought about, positive change in your local business, organization, or place of employment. Discuss how your management and leadership skill either helped, or could have helped, in the conflict and negotiation process in a manner beneficial to all parties involved.