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Assignment on Indian Customer Sevice (Example)

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Analysis of the Indian Customer Service in Australia Name of the Student Institutional Affiliation Analysis of the Indian Customer Service in Australia Introduction Businesses have to run and organizations have to achieve their objectives irrespective of the different customers that show up. Handling cultural shocks is key for organizations that desire to maximize their profits (Ghemawat & Reiche 2011). Many organizations value their customers starting from the basic customer needs to the cultural norms of the client. Notably cultural shocks often arise when customers from a foreign land seek services from a specific organization in the host country or location. Moreover it is important for organizations to ensure the satisfaction of every client regardless of their background. Customers’ response to the organization’s services depends on their satisfaction or experience (Howthorne 2013). More specifically the paper looks forward to analyzing the customer service in Australia with respect to Indian customers Ghemawat  P. & Reiche  S. (2011). National cultural differences and multinational business. Globalization Note Series 1-18. Retrieved from Howthorne  L. (2013). Jung  K. (n.d.). Culture's influence of consumer behaviors: Differences among ethnic groups in a multiracial Asian Country. Public policy and management 366-372. Metcalf  L. E. (n.d.). Cultural tendencies in negotiation. Mossialos  E. & Wenzi  M. (2015). 2015 International profiles of health care systems. The Commonwealth Fund 1-179. Overgaard  L. (2010). An analysis of Indian culture in an era of globalization. Business Communication  1(1) 1-50. Singh  S. (2011). Indian students in Melbourne: Challenges to multiculturalism. Journal of Intercultural Studies  32(6) 673-689. Retrieved from Taiwan  K. Lin  S. Y. & Chang  Y. (2011). A cross-cultural comparison by individualism among Brazil Russia India and China. International Business Research  4(2) 175-183. Townsville Enterprise. (2018). Townsville North Queensland. Retrieved from Wade  S. M. (2015). Big News: The Indian media and student Attacks in Australia. Cosmopolitan Civil Societies Journal  7(3) 93-105. [...]

Order Description:

it is a literature review on indian customer service in australia

Subject Area: Business

Document Type: Annotated Bibliography

This project has already been completed by one of the Studybay experts. The client rated this project:

Project's rating is 5/5

Price $40

Words 550

Pages 2

Completed in 14 days

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