Healthy Conflict Resolution Name Institution Affiliation Date Healthy Conflict Resolution The conflict There is no single definition of conflict unanimously agreed by all scholars. Different scholars have given the term conflict different perceptions making it clear that one phenomena of conflict can be interpreted differently. Omisore and Abiodun (2014) describe conflict as a process where one party feels that its interests are not being accepted by the other party. Conflict leads to actions where cooperation within the organization is violated. In other words conflict will be observed in an environment where individuals have different perceptions and goals. The conflict in this case study is between Dr. Jones a senior physician in the hospital and his secretary Cindy. We can observe here that Cindy is not comfortable with how Dr. Jones conducts his duties at work. She feels that Dr. Jones is not doing the right thing by cancelling his KNOWLEDGE Chaudhry A. M. & Asif R. (2015). Organizational conflict and conflict management: a synthesis of literature. Journal of Business and Management Research 9 238-244. Dr.Digvijaysinh Thakore D. T. (2013). Conflict and conflict management. IOSR Journal of Business and Management 8(6) 7-16. doi:10.9790/487x-0860716 Isa A. A. (2016). Conflicts in organizations: Causes and consequences. Journal of Educational Policy and Entrepreneurial Research 2(11) 54-59. Kazimoto P. (2013). Analysis of conflict management and leadership for organizational change. International Journal of Research In Social Sciences 3(1) 16-25. Omisore B. O. & Abiodun A. R. (2014). Organizational conflicts: Causes effects and remedies. International Journal of Academic Research in Economics and Management Sciences 3(6) 118-137. doi:10.6007/ijarems/v3-i6/1351 Oni-Ojo B. E. Iyiola O. O. & Osibando A. O. (2014). Managing workplace conflicts in business environment: The role of alternative dispute resolution (ADR). European Journal of Business and Management 6(36) 74-83. Overton A. & Lowry A. (2013). Conflict management: Difficult conversations with difficult people. Clinics in Colon and Rectal Surgery 26(04) 259-264. doi:10.1055/s-0033-1356728 [...]
Critical thinking: Healthy Conflict Resolution First read Case Study 14-7, Healthy Conflict Resolution, on page 390 of Organizational Behavior in Health Care. Write a paper that addresses the following questions: What is the conflict? What is the basis/cause of this conflict? If you were the manager in this case, how would resolve the situation? Your well-written paper should meet the following requirements: Be 4-6 pages in length, not including the required cover and reference pages Formatted according to APA writing guidelines Provide support for your statements with in-text citations from a minimum of three scholarly articles from peer-reviewed journal articles.