Case management research
Document Type:Research Paper
Subject Area:Criminology
As law firms and attorney compete to win clients they often face challenges when it comes to delivering legal services to low cost but with the needed efficiency. Therefore, legal firms have developed efficient processes and make use of contemporary technologies to help in meeting their clients' needs. Hence, law management technologies and processes include matter and case management, billing and time, research, litigation support, collaboration, communication, data modeling, and mining and archive accessibility (Andrews, 2015). Legal case management has been evolving since the 1960s. However, the historical evolution is a careful reflection of the changing and adaptable public policies over time. Case management greatly helped to reduce relapse or recidivism and enhanced public safety through encouraging social integration (Healey, 2018). How the functions and roles have changed over time The programs of the case management are considered as diverse and widespread.
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