Analysis case study about Uber Name Institution Course Date Uber Company can be predicted to maintain its competitive advantage in the transport industry due to dynamic embracement of technology such as UberCap app. It has also diversified services to customers from passengers to luggage carrying; it has increased accessibility through the UberCap app comply with customer complaints about services standardized payments for services and quick response to customers. On the other hand public complaints about Uber Company include some drivers being drunk while driving increasing fare especially at rush hours failing to meet laws and regulations before starting its operation sometimes meeting the needs of its customers Uber will maintain its growth strategies and untapped potential in satisfying all its customers. Meeting the needs of customers at most times could be the best way to its success in future. References Wang M. & Mu L. (2018). Spatial disparities of Uber accessibility: An exploratory analysis in Atlanta USA. Computers Environment and Urban Systems 67 169-175. Hentschel B. & Górski K. (2018). Design ideas of removable vehicle racking container in logistics of transport of passenger cars. LogForum 14(1). Kalanick T. & Amin S. (2017). U.S. Patent No. 9 536 271. Washington DC: U.S. Patent and Trademark Office. [...]
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