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Hospitality and Hospitality Industry Student’s Name Course Code & Name Name of Lecturer Name of Institution Date of Submission Table of Contents Hospitality 3 Introduction 3 Roles and Essential Components of Hospitality 3 Hospitality Industry 7 Components of hospitality industry 7 Conclusion 10 Reference List 11 Hospitality Introduction Hospitality is a primary element within the human race has existed for a relatively extended period as it has often been attached to fundamental human values and principles. Hospitality refers to the nature of the relationship between two parties where one party is the host and the other side is the guest (Singal 2015 p. 116). It also refers to the act of according guests quality time during their stay at a particular locality. The host is responsible for receiving the guest within the homes or locations. As such the host welcomes the guest and offering them a warm reception and 46 pp.51–58. Radojevic T. Stanisic N. & Stanic N. 2015. Ensuring positive feedback: Factors that influence customer satisfaction in the contemporary hospitality industry. Tourism Management 51 pp.13–21. Schuckert M. Liu X. & Law R. 2015. Hospitality and tourism online reviews: Recent trends and future directions. Journal of Travel & Tourism Marketing 32(5) pp.608-621. Singal M. 2015. How is the hospitality and tourism industry different? An empirical test of some structural characteristics. International Journal of Hospitality Management 47 pp.116–119. Wang C.-J. Tsai H.-T. & Tsai M.-T. 2014. Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity creative self-efficacy and job complexity. Tourism Management 40 pp.79–89. Wijesinghe G. 2014. Reimagining the application of sustainability to the hospitality industry through a virtue ethics framework. Journal of Sustainable Tourism 22(1) pp.31-49. Zhou L. et al. 2014. Refreshing hotel satisfaction studies by reconfiguring customer review data. International Journal of Hospitality Management 38 pp.1–10. [...]
Order Description:
Discuss what is meant by the terms a) ‘Hospitality’ and b) The ‘Hospitality Industry’, using examples where appropriate. Assessment Instructions 1. It should be 2000 words (a deviation of +/- 10% being acceptable) in length and presented in essay format. 2. Part a) is worth 50% of the available marks and Part b) is worth 50% of the available marks. 3. It should be word-processed. 4. Good layout and presentation, clear evidence of research and use of academic sources of information will all contribute to a good essay. 5. Your essay must include references in the Harvard style. 6. The essay must lack typographical and grammatical error and be written in an academic style. 7. Plagiarism of any material is unacceptable. reference list must be in HARVARD format, also need table contents
