Case study on jpmorgans chase

There are some benefits related to it but also happens to be an adverse side of the issue that can’t be ignored as was the case with JMP Morgan chase company. The Q$A session by JP Morgan on Twitter generated a lot of negative reviews in just a short span of time. This affected the company negatively as it led to a recession within the company. Twitter is unfiltered hence giving the users liberty of communicating what they wish, and this played a major role in the recession that followed JPMorgan chase thereafter. People voiced their opinions which created an awareness of the company weakness and this significantly costed JPMorgan’s chase company as it portrayed a negative image to the stakeholders.