Improvement of quality healthcare

Document Type:Coursework

Subject Area:Health Care

Document 1

The study has found out that is proper management is instilled in this hospital, the quality of care can improve. The study also has established that improving the employees’ morale as well as creating team work ensures a good working environment hence improved services. Additionally, the study recommends that if a proper measures are taken in the Caring Angel Hospital, there could be a creation of a large market share. The study concludes that if all organizations could design a proper organizational chart and ensure that the employees are properly trained, then there could be a greater output in the organization. Keywords: Quality healthcare, market share, organizational chart Improvement of quality healthcare Introduction A hospital is majorly institution which provides medical services to people.

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For example, on the non-medical aspect, the following are some measures which can be taken to improve the quality care in the Caring Angel Hospital; 1. Accessibility of both the hospital and the doctors should be easy and simple. It does not need a patient to take more time before seeing the doctor (Bradley et al, 2015). Time: the time taken by the patient while waiting to be attended to should be very minimal and also the patient should not have to wait in the waiting chairs for many hours before being attended to. For example, Angel Hospital should employ more staffs to attend to the patients in order to reduce the waiting time for the patients and through this more customer are encouraged to seek medical attention in this hospital.

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For example scanning equipment for various diseases and also the beddings for the patients are comfortable and well managed. This is evident in Anadolu Medical Centre in Turkey. Through this steps, the quality of health care improvement and patient satisfaction is improved and the image of the hospital is positively polished and more value is added to the organization (Bradley et al, 2015). For example, the hospital can borrow much from Fortis Memorial Research Institute in India which is well known for its medical services Value added Services To add value to the health care system it has to do with teamwork and accountability. Every staff should be responsible for the tasks in his hand which is based on the level of academic qualification.

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Another very important thing is to check on the employee’s salary and wages. Employees who are well paid based on their qualifications perform their duties well and to their best level and this lead to the achievement of goals and objectives of the organization. It’s also important to train your employees as manager to have a positive attitude toward whatever they undertake. The working environment for every worker is very paramount, the manager should provide good working conditions for workers both the external and the internal environment. The manager should not be too strict and harsh to the employees but at least should provide the best working environment (Brandao, 2016). The hospital management should come out with a clear approach to improve its public relation this could be through reduced cost of treatment to attract the public and also improve on the services provided to their patients in order to increase the patient satisfaction and attract more people through the newly created image of the hospital.

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For example the hospital can provide an ambulance that offers free transport to customers in case of emergencies which attracts more customers. Investigation of value-added services Caring Angel’s hospital should introduce value-added services to motivate more clients. This is values which are either offered free or with an intention to create a positive image for its clients. For example, the hospital should provide free ancillary services that are communication services and food services to its patients and the attending families. The hospital should have an organizational chart to aid in efficiency and in flow of information. To increase the competitiveness of the organization the cooperation and coordination between the working staff and patients. Value added services could be provide to the patients to attract their attention and to create a new image about the hospital.

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