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This additionally portrays friendliness in the organization as they attend to them. Listening to customers Customer service representatives in the team ought keenly listen to the customer so to portray a friendly environment in the organization that puts the customer’s needs first. Listening to the client attentively ensures that the client does not have to repeat what they need over and over because it shows contempt and lack of friendliness among customer care representatives in the organization. The customer care representatives should be able to summarize what the client has been saying to demonstrate that they have been attentively listening to them. Showing genuine concern about customer needs This action shows to the customer that the organization is friendly in the sense that it cares about their customer’s needs and takes necessary measures to ensure that the customer is satisfied with their products or services. Appreciating customer complaints and giving immediate fee...

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Ways to attend to customers in an organization to portray friendliness

devmien
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