Ways to Attend to Customers in an Organization in Order to Portray Friendliness

gets into an organization he or she has first to get in contact with the customer care. The customer care's desk should have all the information about the organization hence that should be available for the customers (Rauyruen et al. 30). At the end of the project ever customer care employee will be equipped with all the information about the organization. This information will be used to help the customers whenever they seek for assistance. Scope of the problem For decades customers have not received proper treatment from various organizations both in the public and private sectors (Hosseini el al 5260). Customers have been treated with a bad attitude making some customers to shy away from purchasing from some agencies. Alongside serving the customer with the product and services they seek for there are additional values that the clients expect from the organization (Gustafsson et al. 210). Customers expect the employees serving them to be friendly hence maintain a good relationship w...