Keywords: operation management of salon, om salon example
Of the many functions running a business, there are three basic functions; procedures, marketing and fund/accounting (Gaither & Frazier, 2002, p. 6). The integration of the functions creates a better opportunity to achieving common organizational goals. However, considering functions as a central function in a business environment affects the management of the complete business in an organization such as a beauty salon through a substantial value added by increasing its customer satisfaction, competitiveness and ensuring a long-term profitability.
Operations management is the management of functions, people and resources to attain the provision of the mandatory goods and/or services at a certain level of quality and in the most cost-effective way.
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