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English Language - Healthcare System, PowerPoint Presentation

Imagine yourself as just being appointed the Chief Patient Experience Officer of your hospital. You have been charged by the board and CEO of the hospital to create a new systems approach for the hospital that will meet the patient’s needs, priorities and expectations in a manner that exemplifies the values of respect, compassion, justice, and community pride. Your plan should include: A method of determining who the customer is. What the customer wants. How the hospital will meet those needs and desires. How you will measure customer satisfaction. The data capture modalities you will use, such as qualitative or quantitative methods to obtain the information. How you will communicate the results of this new program to the world. Instructions Create a PowerPoint® presentation at least 15-20 slides in length that discusses your planned proposal. Each process should be outlined in 2–4 slides. Include detailed speaker’s notes that describe your program, which should include your answers to the questions below. Be sure to include references and citations from at least five sources. Your PowerPoint presentation needs to be visually appealing, to catch your audience's attention, as your goal is to promote your program to the health care organization groups and people attending. Requirements Outline the current customer experience efforts and how these efforts could be improved with an organized effort. Explain how Affordable Care Act provides financial incentives in the form of performance-based bonuses or penalties based on the efficiency, effectiveness, and satisfaction with hospital services. Thoroughly analyze how your new systems approach for the hospital will satisfy all stakeholders and how we will improve results, measure success, and communicate the results to the world? Provide a step-by-step plan for implementation of your proposal. Describe how the new systems approach for the hospital will meet the patient’s needs, priorities and expectations in a manner that exemplifies the values of respect, compassion, justice, and community pride in the hospital. This project will be presented in PowerPoint style, as you will be submitting your proposal to this group of hospital employees, board members, and interested citizens and groups. Please be sure to download the file “Writing Center Resources” from Course Resources assist you with meeting APA expectations for written Assignments. 1-APA formatted title slide 2-Intro slide 3-**The Meat 4-Conclsuion slide 5--APA formatted reference slide with at least three sources. ***The Meat: Touch on each of the topics in the rubric. 1- Who is the customer 2- How does ACA impact/help us in our efforts to raise customer satisfaction 3- How will we measure our program (need both qualitative and quantitative methods) 4- How will we communicate the news of our program/results to the world MUST HAVES: Color/graphics Non crowded slides---no more than 5 bullets per slide...no more than 5-7 words per bullet You MUST have extensive speaker notes to explain your actual slide. Nothing skimpy. Skimpy speaker notes =skimpy grade. Refer to seminar archive for examples.
Imagine yourself as just being appointed the Chief Patient Experience Officer of your hospital. You have been charged by the board and CEO of the hospital to create a new systems approach for the hospital that will meet the patient’s needs, priorities and expectations in a manner that exemplifies the values of respect, compassion, justice, and community pride.
Assignment ID
781764
CREATED ON
26 November 2018
COMPLETED ON
27 November 2018
Price
$30
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26 November 2018
User posted an order for English Language
26 November 2018
19 writers responded and offered to do the job for a price between $10 and $10
26 November 2018
User contacted writer Researcher
26 November 2018
User hired writer Researcher
27 November 2018
Writer completed order English Language - Healthcare System, PowerPoint Presentation for 1 day, meeting the deadline
27 November 2018
User accepted the job right away and completed the payment
27 November 2018
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