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Chapter Case: White Diamond Glass Chapter Case: White Diamond Glass White Diamond Glass produces handmade decorative glass in its upstate New York factory, and sells its wares to a global market. The company still is an industry leader, but sales have leveled off. Some managers believe that IT glitches are the problem. Background Last year, White Diamond rushed to implement a new Web-based system to boost sales. Unfortunately, the online system was not tested thoroughly and experienced start-up problems. For example, customers complained about order mix-ups and overcharges for deliveries. You are a new system analyst, and your supervisor asked you to investigate the problems. Tasks 1. Based on what you know about e-commerce, how would you have tested a new Web-based system? 3. What should White Diamond do in the future to avoid similar problems when developing new systems?
Chapter Case: White Diamond Glass Chapter Case: White Diamond Glass White Diamond Glass produces handmade decorative glass in its upstate New York factory, and sells its wares to a global market. The company still is an industry leader, but sales have leveled off. Some managers believe that IT glitches are the problem.
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Assignment ID
7717
Discipline
CREATED ON
November 17, 2015
COMPLETED ON
November 22, 2015
Price
$100
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Latest reviews for Darwin Myles
queenbrinessa81
December 2, 2016
queenbrinessa81
Very Good work!
ltwagner2222
December 1, 2016
ltwagner2222
Thank you so much, you were such a great help and I feel very confident this paper will earn me an outstanding grade!!!
vitstar
November 29, 2016
vitstar
on time, excellent work