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MGT-370: Week 2 - Design of Processes

Two Parts to this assignment: Part I: Answer the DQ’s in 50 words or more (be specific): What are the advantages and/or disadvantages of approaching product and service design and process design together? Part II: Assignment Detail: Think about the last time you were at a quick service restaurant (inside or drive-thru), coffee shop, convenience store, or grocer during a busy time of day. Think about what the queue was like, the procedures in place to serve and process customers, and how long these processes took. Write a paper of approximately 750 words that answers the following questions: • How would you measure the efficiency of the process? • What key design principles appeared to govern the effectiveness of this establishment’s process? • What bottlenecks to service do you remember (what took the longest time)? • How long would the queue need to be before you would decide that it was not worth your time to join? • What changes to the establishment’s process would you recommend? Include a minimum of three scholarly sources. Format the paper using APA formatting.
Two Parts to this assignment: Part I: Answer the DQ’s in 50 words or more (be specific): What are the advantages and/or disadvantages of approaching product and service design and process design together? Part II: Assignment Detail: Think about the last time you were at a quick service restaurant (inside or drive-thru), coffee shop, convenience store, or grocer during a busy time of day.
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Assignment ID
672122
Discipline
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CREATED ON
16 September 2018
COMPLETED ON
17 September 2018
Price
$30
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