Appointment Scheduling Workflow

A workflow will generally encompass a variety of tools to enhance decision-making among healthcare practitioners. A good organizational workflow does not simply improve efficiency; they guide clinicians and even nurses on how to achieve or accomplish their goals promptly. A proper workflow process will accommodate other processes that may arise as plus healthcare environmental aspects such as staff schedules, activities and client numbers. Appointment Scheduling Workflow No Yes Appointments in a clinic or a medical office are critical as they are the patient’s useful resource for accessing services in the organization. Without proper scheduling of appointments, the office will quickly turn into a chaotic and unorganized mess (Corden, 2013). Search for the patient in the system. Patients who are not visiting the office for the first time usually have their information saved in the system.

The receptionist should proceed to search the patient information in the system and make updates that may be necessary for use in matters concerning the health of the patient. Select provider and open appointment schedule. The front office staff may ask the client to fill a form, or he/she can simply enter such details in the system. This is essential especially if double booking is not an option. Proper scheduling of patients visits will ensure seamless flow of tasks. Select appointment slot and save. After identifying a suitable date of appointment, the slot is selected and saved. Patient has at this point successfully managed to book their appointment. Workflow can be designed just to scan the patient’s barcode for information.

It is vital to have a proper workflow to avoid major interruptions and ensure quality service delivery. Every member of staff needs to be adequately acquainted with the available workflows. What needs to be done should be clear to all. Interactions among different workflows should not be complex. References. Kropel, R. Dreda, D. A. Healthcare IT usability and suitability for clinical needs: Challenges of design, workflow, and contractual relations. org/10. i1 Corden, W. Nursing informatics and the foundation of knowledge. MBC Electronic Journal, 21(2), 1-12. doi.