Introduction to Thomas Cook
Since establishment, Thomas Make is a well-known name in the travel industry. The group's strategy has gone to enhance the mainstream of the business enterprise. Thomas Cook operates in six geographic sections in 21 countries with 22. 5 million customers. The customers are spoilt with choice of pre-designed travel deals or altering packages according to their requirement. Furthermore, the company also functions as an intermediary between your suppliers and the real estate agents to supply the ability to create holidays/travel for their customers. The primary emphasis of their business is the Customer and they have confidence in providing more than what is expected from them. To be able to live up to this objective the business engages in employing expert workers.
Today, going abreast with an effective and powerful company always is an effective Knowledge Management System. This is also true with Nokia; its Kilometres System plays an essential role in the success of Nokia worldwide. This task will examine and analyze the existing Nokia's Kilometres System; point out the factors that effect this system, examine the operation of this system as divided levels. Next, this project will find out key enablers what helps the company to accomplish its knowledge management goals as well as hurdles which is avoiding or could prevent Nokia's knowledge management success. Finally, the conclusion will sum up the examined results.
2. 0 Record of Nokia
Nokia was found by Fredrik Idestam in Finland in 1865, started out by making paper. In 1992, Nokia made a decision to focus on its telecommunications business.