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Job Motivation

You are the only supervisor of a large customer service telemarketing unit consisting of 50 customer service representatives. Your reps primarily perform repetitive tasks such as taking calls, researching information, and answering customer inquiries. You are the sole supervisor of this large group. Write a 1-page paper on the following: 1. Using the job characteristics model (JCM) that is attached to this work order describe how you might improve the jobs of your employees in order to improve motivation, performance, and job satisfaction. 2. Must have 2 cited references and use APA format.
You are the only supervisor of a large customer service telemarketing unit consisting of 50 customer service representatives. Your reps primarily perform repetitive tasks such as taking calls, researching information, and answering customer inquiries. You are the sole supervisor of this large group. Write a 1-page paper on the following: 1.
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Assignment ID
61036
Discipline
Type
CREATED ON
November 12, 2016
COMPLETED ON
November 14, 2016
Price
$40
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