ASSIGNMENT ID
497433
SUBJECT AREA Management
DOCUMENT TYPE Article
CREATED ON 7th May 2018
COMPLETED ON 8th May 2018
PRICE
$30
15 OFFERS RECEIVED.
Expert hired: TutorTee

Article about poor and extraordinary customer service with a nice personal examples

What is a "Moment of Truth?" The "Moment of Truth" is a situation that represents a crossroad in the customer's experience. Go the wrong way, and the customer will have a very unpleasant memory. Go the right way, and you may earn a customer for life. Each day, we are presented with opportunities to either delight or annoy our customers. The quality of our customer service depends on which road we take in these moments of truth. So, the paper is: 1. Search for an article on the Web about the effects of poor customer service and summarize its content in one-page paper, and search for an article on the Web about the principles of extraordinary customer service and summarize its content in one-page paper. Very important to Include in these papers a personal story detailing a poor customer service experience, and also a story of an extraordinary customer service. Remember to highlight (bold or italicize) the aspects that made it extraordinary and the aspect that made the content poor customer service.
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07 May 2018
User created a project for Management
07 May 2018
15 experts responded
07 May 2018
User contacted expert TutorTee
07 May 2018
User hired expert TutorTee who offered a price of $30 for the project and has experience doing similar projects
08 May 2018
The expert completed the project Article about poor and extraordinary customer service with a nice personal examples for 1 day, meeting the deadline
08 May 2018
User accepted the project right away and completed the payment
08 May 2018
User left a positive review

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