Library Services discussion - Library and Information Science discipline

Please read the instruction carefully and discuss these 2 questions (each question is an independent topic with its own reading): 1. Question 1 (Building Trust in the Organization - 2 good paragraphs): In this week's course content talking about The Speed of Trust by Stephen Covey (see file attached) what are the differences in a low-trust organization and a high-trust organization? How can you apply this to your own (library) organization? (SpeedofTrust_StephenCovey_p236-245.pdf attached) Question 2 (Encyclopedias matter - 2 good paragraphs): Based on your reading in Cassell and Hiremath Chapter 5 and on an examination of some of the encyclopedias they discuss, under what circumstances would you suggest a patron use an encyclopedia? Why? Conversely, under what circumstances would you definitely NOT recommend an encyclopedia to a patron? (Readings: Cassell, K. A., & Hiremath, U. (2013). Reference and information services: An introduction (3rd ed.). Chicago, IL: Neal Schuman - Chapter 5. Available through Amazon: 1555708595arrow) Extras: Those are 2 discussion answers and then I may ask you to give some comments on others discussion ideas also.