ASSIGNMENT ID
397897
SUBJECT AREA Business
CREATED ON 23rd February 2018
COMPLETED ON 1st March 2018
PRICE
$30
21 OFFERS RECEIVED.
Expert hired: Anitah

Literature review - The impact of quality services on customer satisfaction in Ritz-Carlton hotel

You are required to carry out secondary research in order to explore what is already being said about your chosen issue. You must research relevant Journals, Books, Internet Publications, HCT Library Databases etc. and select at least 10 sources including 3 journals that relate to you're chosen industry-related issue or challenge. For each of your chosen sources, you should write a review of between 200 and 300 words for each article. However, you also need to identify key themes in the literature and organize your review around these themes. The Literature Review should be written in HCT report format and fully referenced using APA format. This task should be 2000 – 3000 word for more info see attachment (All Tasks_Instructions and Guidelines_201620.docx) I already have found three related literature reviews (attached) Literature 1 : (47755-164403-2-PB.pdf) Literature 2 : (Deel_Gary_L_201008_MS.pdf) Literature 3 : (Watiki Charles_ Service Quality and Customer Satisfaction in Hotels in Nairobi, Kenya.pdf) the whole work is to do a research paper and this is Task two I have already made task one research proposal (attached) (Task 1-Research Proposal - The impact of quality services on customer satisfaction)
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23 February 2018
User created a project for Business
23 February 2018
21 experts responded
23 February 2018
User contacted expert Anitah
23 February 2018
User hired expert Anitah who offered a price of $30 for the project and has experience doing similar projects
01 March 2018
The expert completed the project Literature review - The impact of quality services on customer satisfaction in Ritz-Carlton hotel for 6 days, meeting the deadline
01 March 2018
User accepted the project right away and completed the payment
01 March 2018
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