Dynamics of Teamwork Student’s Name Institutional Affiliation Dynamics of Teamwork It is worth noting being hired as a team leader in any organization calls for the implementation of the proper conflict management skills. Promotion of the teamwork dynamism will not only instil discipline and leadership skills but also play a critical role in resolving conflicts. Marketing is a crucial docket that always calls for the implementation of good human resource management skills to improve the customer services delivery and in resolving various issues arising. In this case the employee's morale seems low as they are consistently late for work and also leave early. They also keep on disagreeing on simple issues on a daily basis making their enthusiasm and drive to decrease. Apart from that reporting of the two cases of employees’ harassment is enough evidence that they do not 2016). The employees will acquaintance with each other during the formation stage if they communicate well. Thus this is the only way they will be able to understand incorporate and respect other’s opinion (Anderson & Bolt 2016). They will also be able to overcome the numerous conflicts that may arise during the storming easily before moving to the norming stage. They will also be able to perform well and achieve the marketing goal. The adjournment may come after attainment of the marketing goals rather than because of other reasons such as conflicts. References Anderson L. E. & Bolt S. B. (2016). Professionalism: Skills for workplace success. (4th ed.). Boston MA: Pearson. Schwartz M. L. (2013). An investigation to determine the effectiveness of motivating strategies leaders might employ to increase followers' effort in the workplace (Order No. 3589631). Available from ABI/INFORM Collection. (1430500743). Retrieved from https://search-proquest-com.libraryresources.columbiasouthern.edu/docview/1430500743?accountid=33337. [...]
After reading the scenario, write a minimum three-page paper by using the following questions as guidelines: 1. Motivation: What is the current state of motivation for employees, and what can you do to improve their motivation? 2. Leadership: What can leadership personnel do to positively impact teamwork that eventually leads to better customer service? 3. Resolving conflict: How can the employees approach resolving conflicts with one another in order to maintain a positive teamwork dynamic? 4. Resolving conflict: How can the employees approach resolving conflicts with customers? 5. Teamwork: What types of activities would help the team progress through the five stages of team development?