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Folger, J. P., Poole, M. S. & Stutman, R. K. (2013). Working through conflict: Strategies for relationships, groups, and organizations (7th Edition). Boston: Pearson.
Hocker, J. L. & Wilmot, W. W. (2017)*. Interpersonal conflict (Tenth Edition). New York: McGraw-Hill. ISBN-13: 9780073523941