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Dashboard Benchmark Evaluation

I live in Ohio so local Ohio laws pertain. Review the performance dashboard for a health care organization, as well as relevant local, state, and federal laws and policies. Then, write a report for senior leaders in the organization that communicates your analysis and evaluation of the current state of organizational performance, including a recommended metric to target for improvement. In the era of health care reform, many of the laws and policies set by government at the local, state, and federal levels have specific performance benchmarks related to care delivery outcomes that organizations must achieve. It is critical for organizational success that the interprofessional care team is able to understand reports and dashboards that display the metrics related to performance and compliance benchmarks. This assessment offers an opportunity for you to demonstrate and sharpen your ability to analyze, interpret, and evaluate performance dashboard metrics. By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: • Competency 1: Analyze the effects of health care policies, laws, and regulations on organizations, interprofessional teams, and personal practice. o Analyze challenges that meeting prescribed benchmarks can pose for a heath care organization or an interprofessional team. Competency 3: Lead the development and implementation of ethical and culturally sensitive policies that improve health outcomes for individuals, organizations, and populations. o Advocate for ethical action in addressing a benchmark underperformance, directed toward an appropriate group of stakeholders. Competency 4: Evaluate relevant indicators of performance, such as benchmarks, research, and best practices, for health care policies and law for patients, organizations, and populations. o Evaluate dashboard metrics with regard to benchmarks set by local, state, or federal health care policies or laws. o Evaluate a benchmark underperformance in a heath care organization or an interprofessional team that has the potential for greatly improving overall quality or performance. Competency 6: Apply various methods of communicating with policy makers, stakeholders, colleagues, and patients to ensure that communication in a given situation is professional, clear, efficient, and effective. o Communicate evaluation and analysis in a professional and effective manner, writing content clearly and logically, with correct use of grammar, punctuation, and spelling. o Integrate relevant sources to support arguments, correctly formatting citations and references using current APA style. Preparation. Dashboard and Health Care Benchmark Evaluation Simulation Use one of the simulation dashboards for your evaluation, review both dashboards, as well as the relevant local, state, and federal laws and policies linked in each dashboard. Choose one of the dashboards and consider the metrics within it that are falling short of the prescribed benchmarks. Report Requirements Structure your report in such a way that it would be easy for a colleague or supervisor to locate the information they need. Be sure to cite relevant local, state, or federal health care laws or policies when evaluating metric performance against prescribed benchmarks. Cite an additional 2–4 credible sources to support your analysis and evaluation of the challenges in meeting the benchmarks, the potential for performance improvement, and your advocacy for ethical action. Note: The tasks outlined below correspond to grading criteria in the scoring guide. In your report, be sure to: • Evaluate dashboard metrics against the benchmarks set by local, state, or federal health care laws or policies. o Which metrics are below the mandated benchmarks in the organization? Evaluate weaknesses within the entire set of benchmarks. o What are the local, state, or federal health care laws or policies that set these benchmarks? Analyze challenges that meeting prescribed benchmarks can pose for the organization or for an interprofessional team. o What are the specific challenges or opportunities that the organization or interprofessional team might have in meeting the benchmarks? For example, consider:  The strategic direction of the organization.  The organization's mission.  Available resources:  Staffing.  Operational and capital funding.  Physical space.  Support services (any ancillary department that supports a specific care unit in the organization, such as a pharmacy, cleaning services, and dietary services).  Cultural diversity in the organization.  Cultural diversity in the community.  Organizational processes and procedures. o How might these challenges be contributing to benchmark underperformance? Evaluate a benchmark underperformance in the organization or interprofessional team that has the potential for greatly improving overall quality or performance. o Which metric is underperforming its benchmark by the greatest degree? o Which benchmark underperformance is the most widespread throughout the organization or interprofessional team? o Which benchmark affects the greatest number of patients? o Which benchmark affects the greatest number of staff? o How does this underperformance affect the community the organization serves? o Where is the greatest opportunity for improvement in the overall quality or performance of the organization or interpersonal team—and ultimately in patient outcomes? Advocate for ethical action in addressing the benchmark underperformance that has the potential for greatly improving overall quality or performance. o At which group of stakeholders should your advocacy be directed? Which group could be expected to take the appropriate action to improve the benchmark metric? o What are some ethical actions that the stakeholder group could take that support improved benchmark performance? o Why should the stakeholder group take action? Communicate your findings and recommendations in a professional and effective manner. o Ensure that your report is well organized and easy to read. o Write clearly and logically, using correct grammar, punctuation, and mechanics. Integrate relevant sources to support your arguments, correctly formatting source citations and references using current APA style. o Did you cite relevant local, state, or federal health care laws or policies when discussing the mandated benchmarks? o Did you cite an additional 2–4 credible sources to support your analysis, evaluation, and advocacy? Introduction Dashboards and other reports can provide crucial information about how well an organization is meeting benchmarks set by local, state, and federal laws and policies. Healthcare organizations need to be able to use this information to determine the most effective strategies for quality and performance improvement. This activity asks you to review various dashboards and reports used by Mercy Medical Center, a Vila Health affiliated hospital, and determine where the organization is falling short. Voice Mail for assignment ________________________________________ Evelyn Unger Senior Human Resources Generalist Hey there. This is Evelyn Unger; sorry I missed you. I just wanted give you a little more context for the report you've been asked to pull together on our dashboard metrics. The main thing is that we're trying to get a better understanding of how to evaluate the information these dashboards are providing. The goal is to be able to use the data as actionable information. So – if you could review the materials I've provided to you and use one of the two dashboards as the source of the data, that would be great. You'll need to do some external research probably in order to determine external benchmarks and standards. Oh … and remember that while there may be a couple of underperforming areas, your recommendations should be based on the actions that will deliver the best improvement to overall quality or performance. Let me know if you have any questions. Public Health Dashboard - Diabetes New Patients Last Quarter by Race • African American - 17 (3%) • American Indian - 73 (13%) • Asian - 34 (6%) • White - 355 (63%) • Other - 11 (2%) • Blank/Declined - 73 (13%) New Patients Last Quarter by Gender • Male - 214 (38%) • Female - 347 (62%) • Blank/Declined - 2 New Patients Last Quarter by Age • 20 or younger - 118 (21%) • 21-44 - 51 (9%) • 45-64 - 214 (38%) • 65+ - 180 (32%) • Blank/Declined - 0 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Eye Exam 4 16 7 33 41 28 16 27 Foot Exam 2 5 27 48 73 62 7 3 HgbA1c 1 11 23 87 123 32 13 6 Dashboard 2 2016 Fact Sheet Mercy Medical Center (Shakopee, MN) Mercy Medical Center is one of the region's top choices for high quality health care. Don't just take our word for it though. Here are some of the accolades we've received: Hospital CEO Dashboard Local Readmission Rates COPD Pneumonia Heart Failure 20.1 (31%) 18.7 (29%) 26.4 (40%) National Readmission Rates COPD Pneumonia Heart Failure 20.2 (34%) 16.9 (29%) 22.0 (37%) Medical & Surgery Falls Medication Errors Pressure Sores Patient Injuries Documentation Errors 2015 = 14 / 2016 = 10 2015 = 4 / 2016 = 8 2015 = 4 / 2016 = 3 2015 = 3 / 2016 = 4 2015 = 3 / 2016 = 4 Labor & Delivery Falls Medication Errors Pressure Sores Patient Injuries Documentation Errors 2015 = 3 / 2016 = 0 2015 = 5 / 2016 = 0 2015 = 0 / 2016 = 0 2015 = 1 / 2016 = 0 2015 = 9 / 2016 = 1 Orthopedics Falls Medication Errors Pressure Sores Patient Injuries Documentation Errors 2015 = 8 / 2016 = 10 2015 = 2 / 2016 = 2 2015 = 5 / 2016 = 3 2015 = 4 / 2016 = 4 2015 = 4 / 2016 = 3 Bariatric Services Falls Medication Errors Pressure Sores Patient Injuries Documentation Errors 2015 = 16 / 2016 = 18 2015 = 7 / 2016 = 7 2015 = 4 / 2016 = 3 2015 = 3 / 2016 = 1 2015 = 16 / 2016 = 23 Average Daily Census Average Daily RN FTEs Scheduled RN FTEs ICU 18 11 14 PICU 17 12 13.5 Med Surg 23 14 16 Labor and Delivery 16 10 10 Orthopedics 12 6.25 6.5 West 1 20 13 15.25 West 2 13 8.5 9.5 North 1 18 9.75 12.75 Conclusion In this activity, you had the opportunity to review various dashboards and other reports in order to evaluate Mercy Medical Center’s performance against local, state, and federal requirements. Use the information you acquired here as well as external research into appropriate standards to complete your course assignment.
I live in Ohio so local Ohio laws pertain. Review the performance dashboard for a health care organization, as well as relevant local, state, and federal laws and policies. Then, write a report for senior leaders in the organization that communicates your analysis and evaluation of the current state of organizational performance, including a recommended metric to target for improvement.
Assignment ID
370113
Discipline
CREATED ON
20 January 2018
COMPLETED ON
21 January 2018
Price
$40
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20 January 2018
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20 January 2018
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20 January 2018
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20 January 2018
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