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Service Managment (Example)

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Great Consumer Satisfaction by Fly Emirates Name Course Tutor College Date Great Consumer Satisfaction by Fly Emirates Air travel is a very competitive venture. It is no longer just a matter of transporting people from one place to another. With entry of various companies into this field it has changed the norm to competition for the customers. Under this circumstance customers are now seeking for the airlines that can meet their perception of quality air transport. Similarly they are after an experienced airline that they can brag or talk about in their social media. Just like any other business flying customers are always loyal to their preferred air Companies. This means that they will seek for these services repeatedly. Moreover they will convince more people for the same. On the other hand if the services are poor they raise complains and discourage others against them (Hussain Al Nasser and It is good to note that the superlative praises received from its clients on its fantastic achievements were not only impression from the programming but also hardware standards specifically the A380 fleets which are superior to the rest (Emirate 2016 np). Bibliography Emerald Insight (2012). The remarkable record of Emirate Airlines: Product differentiation and cost control deliver exceptional performance Strategic Direction . (2012). Emerald Insight [online] 28(3) pp.10-12. Available at: doi.org [Accessed 27 Jan. 2018]. Emirates (2016). Emirates named World’s Best Airline at Skytrax World Airline Awards 2016. [online] Emirates.com. Available at: www.emirates.com [Accessed 27 Jan. 2018]. Emirates (2018). THE EMIRATES GROUP ANNUAL REPORT ǀ 2016-17. Hussain R. Al Nasser A. and Hussain Y. (2015). Service quality and customer satisfaction of a UAE-based airline: An empirical investigation. Journal of Air Transport Management 42 pp.167-175. Statista N. (2018). Emirates airlines: number of passengers 2017 | Statistic. [online] Statista. Available at: www.statista.com [Accessed 27 Jan. 2018]. [...]

Order Description:

Harvard style citation and referances Complete instructions in the word file

Subject Area: Management

Document Type: Proofreading

This project has already been completed by one of the Studybay experts. The client rated this project:

Project's rating is 5/5

Price $25

Words 825

Pages 3

Completed in 5 days

Expert Anitah

Client Review

Perfect communiction and really good paper

Positive
01.30.2018

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