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Hospitality and tourism services (Example)

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Report on Melbourne Hotel Industry Student’s Name Institution Report on Melbourne Hotel Industry Introduction The Australian government has had a pivotal significance in ensuring that it has implemented policies that boost the delivery of services in industries to elevate its economic growth. The state has thus identified the tourism industry as a key sector which contributes tremendously towards the economic growth as evident from the prevalence natural resources (Breakey Robinson & Brenner 2014). Hotel industries have adopted financial rewards which seek to motivate the employees. This has influenced a number of front desk assistants to continue rendering their services to the hotel industries. Most of the hotels have integrated the use of technology into their operations to assist in the surveillance of security reception and directing of guests. The managers and frontline employees play a vital role in building client relationship with the hotel industry because it is a current upsurge of technology most hospitality industries are poised to integrate its use to keep record. References Breakey N. M. Robinson R. N. & Brenner M. L. (2014). Approaches in the design and delivery of hotel/hospitality management undergraduate degree programmes within Melbourne hospitality industries Australia. The Routledge Handbook of Tourism and Hospitality Education 305. Delbosc A. & Currie G. (2016). Four types of fare evasion: A qualitative study from Melbourne Australia. Transportation Research Part F: Traffic Psychology and Behaviour 43 254-264. Martin F. (2017). Rethinking network capital: hospitality work and parallel trading among Chinese students in Melbourne hotels. Mobilities 1-18. Palmer G. (2017). Energetic Implications of a Post-industrial Information Economy: The Case Study of Australia. BioPhysical Economics and Resource Quality 2(2) 5. Wardle K. M. & Daruwalla P. (2017). The employer voice in the Melbourne hospitality industries. CAUTHE 2017: Time For Big Ideas? Re-thinking The Field For Tomorrow 312. [...]

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Presentation Length: 15 Minutes Presentation Due: In class presentation Week- 10 to 11 (During Lecture & Tutorial) PowerPoint Presentation Slides need to be submitted on Turnitin by one member of each group with each members name on signed cover sheet to your group report on Week-11 (Friday 11.55pm 2nd February 2018) Presentation Weight: 10% Report Length: 1,500 words Due: Week-11 (Friday 11.55pm 2nd February 2018) via Turnitin Weight: 20% Report must be submitted by member of each group with your group report on Week-11 (Friday 11.55pm 2nd February 2018) Each group is required to prepare a Written Report and Presentation using learning’s drawn from topics 1-9. The assessment task is to examine a situation and relationship in the hospitality and tourism industry where managers and employees work side by side. An example of a situation of this type may be the front desk work station in a hotel, or housekeeping functions, or restaurant activities or Travel Agent (e.g. where the Chef and the Maitre D’ must co-ordinate their individual activities towards the customer to ensure service is delivered as expected). As a group you need to critically evaluate a chosen relationship of services and discuss how it could or has been in the last 5 years be augmented with the use of technology and interrupters to enhance the overall benefits of the service to the business and the profitability of the company. It is important to remain mindful of the product or services target market to ensure to continue to meet market demand. (Use Hospitality and Tourism related examples; including the Airline, Hotel and Restaurant industries)

Subject Area: English Language

Document Type: Proofreading

This project has already been completed by one of the Studybay experts. The client rated this project:

Project's rating is 5/5

Price $35

Words 275

Pages 1

Completed in 3 days

Expert Celinawangari

Client Review

Excellent work before timing Great work


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