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Nordstrom: Dissension in the Ranks

Please answer the following questions regarding the attached case. 1. What is the cause of the problems described in the case? How serious are these problems? 2. Are Nordstrom employees pressured inappropriately by the sales-per-hour system? By management? 3. How effective is the memo reproduced as Exhibit 3 in clarifying the distribution between "sell" and "nonsell" time? 4. How would you change management systems at Nordstrom?
Please answer the following questions regarding the attached case. 1. What is the cause of the problems described in the case? How serious are these problems? 2. Are Nordstrom employees pressured inappropriately by the sales-per-hour system? By management? 3. How effective is the memo reproduced as Exhibit 3 in clarifying the distribution between "sell" and "nonsell" time? 4.
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Assignment ID
35729
Discipline
Type
CREATED ON
July 22, 2016
COMPLETED ON
July 24, 2016
Price
$40
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