Name Course Tutor Date Recommended solutions and Action plan for WestJet Airlines The case analysis on WestJet Airlines shows that it compares with the similar sized organization in areas such as the number of employees needed skills and operating budget. However its IT problems continue to lag behind. For the company to remain on the competitive edge they have to employ their savvy tech to level up with the competition in the industry. Similarly the company needs to explore other aspects of IT. Some of the recommended solutions and action plan The company would also need to implement a data recovery program and disaster recovery in case the action plan on management change fails. And lastly the company would need to establish an IT support system to handle system outages and also a balance between work and life. Works Cited Khosa M. K. & Goyal S. (2016). Competitive advantage through facebook. Asian Journal of Multidimensional Research (AJMR) 5(4) 335-345. Pearlson Keri E. Carol S. Saunders and Dennis F. Galletta. Managing and Using Information Systems Binder Ready Version: A Strategic Approach. John Wiley & Sons 2016. [...]
Please see the attached case and the half done case study report. This order is focus on "Recommended Solutions & Action Plan" for WestJet case IT problem.