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Competency Mapping in Service Industries - A Case Study

HRD aims at constantly assessing competency requirements of different individuals to perform the jobs assigned to them effectively and provide opportunities for developing theses competencies to prepare them for future roles in the organizationThe present study was undertaken to analyze employee competencies including Attributes, Skills and Knowledge parameters in detail and make a gap analysis in the actual and desired skills and assess the training needs of the employees. It will help to improve the performance of the employees in general and provide information to the company about the skills they possess which will ensure development of promotion strategies within the company. The parameters were derived from the Job roles, HR policies and Key Result Areas (KRAs). Keywords— Job roles, Job descriptions, competencies, attributes, skills, knowledge and KRAs, we need paper in the format given below: 1.0 .abstract 2.0 Introduction - figures if any pl included 3.0 Literature survey (APA format) - figures if any pl included 4.0 Scope and plan of study - figures if any pl included 5.0 data collection - figures if any pl included 6.0 data analysis - figures if any pl included 7.0 results and discussions - tables to be included-- figures if any pl included 8.0 relationships like graphs 9.0 Conclusions 10..0 Further work suggested 11. References at least 10 ( APA format)
HRD aims at constantly assessing competency requirements of different individuals to perform the jobs assigned to them effectively and provide opportunities for developing theses competencies to prepare them for future roles in the organizationThe present study was undertaken to analyze employee competencies including Attributes, Skills and Knowledge parameters in detail and make a gap analysis
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Assignment ID
27597
Discipline
CREATED ON
May 16, 2016
COMPLETED ON
May 17, 2016
Price
$40
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