Performance Management of Ayeyarwady Bank: A Balanced Scorecard Evaluation Name Subject Date 1.0 CHAPTER 1 1.1 Introduction A bank is defined as a financial institution that accepts deposits and creates credit. These deposits are accepted from the general public and the credits are issued upon application. Loans are issued out either directly or indirectly via capital markets. Since banks play a very vital role in the financial stability of a country they are placed under very close scrutiny by the respective governments under which they operate (Demirgüç-Kunt Asli et al.). In majority of the countries there is the fractional reserve system that requires banks to only have assets that are equal to a part of their current liabilities. Some of the statutory explanations of banking are that the banking system is a business arrangement where the bank receives money on current deposits pays and collects cheques that are drawn Commercial Banks." Yourarticlelibrary.Com: The Next Generation Library 2016 www.yourarticlelibrary.com "CSR Activities." Ayabank.Com 2016 www.ayabank.com Demirgüç-Kunt Asli et al. "The Evolving Importance Of Banks And Securities Markets." SSRN Electronic Journal vol 27 no. 3 2012 pp. 476–490. Elsevier BV openknowledge.worldbank.org "Financial Highlights." Ayabank.Com 2017 www.ayabank.com Foerch Thomas. Myanmar's Financial Sector: A Challenging Environment For Banks. Yangon Deutsche Gesellschaft Für Internationale Zusammenarbeit (GIZ) Gmbh 2016 www.giz.de "History Of Bank Notes." Cbm.Gov.Mm 2015 www.cbm.gov.mm "Importance Of Banks." Business Study Notes | Business Studies & Education 2016 www.businessstudynotes.com Kaplan Robert and David Norton. "Linking The Balanced Scorecard To Strategy." California Management Review vol 39 no. 1 1996 pp. 53-79. SAGE Publications www.strimgroup.com Kaplan Robert and David Norton. "The Balanced Scorecard—Measures That Drive Performance." Harvard Business Review 1992 hbr.org "Liquidity Ratio." Investopedia www.investopedia.com "What Is The Balanced Scorecard?." Balancedscorecard.Org www.balancedscorecard.org Zaw Zaw. INDEPENDENT AUDITOR's REPORT TO TEE SHAREHOLDERS OT AYEYARWADY BANK LIMITED. 2016 https://www.ayabank.com/wp-content/uploads/2016/12/Financial-Statement-2016.pdf. [...]
Chapter 1- Introduction Chapter 2- Theoretical Background Chapter 3- Profile of Bank and research method Chapter 4- Analysis on performance measurement of Bank For theory, should be use with balance scorecard model and need to prepare the questionnaire for management level, employee and customer.