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Communication Gaps in Strategy and Technology Consulting Firms: A Grounded Theory Study Précis Communication Gaps in Strategy and Technology Consulting Firms: A Grounded Theory Study Welch and Jackson (2007) proposed a theory about how communication gaps affect the ability of managers to engage employees to meet business objectives. The study identified gaps in literature and noted a call to action to define internal communication for organizations. Employers tend to treat employees as a “multi-dimensional public” (p. 193) as noted by Welch and Jackson (2007). This tendency creates communication gaps due to the way employees of different generations and cultural backgrounds perceive the meaning of different instruction or direction. Saurabh and Chattopadhyay (2013) noted how communication gaps adversely affect organizations among employees such as large turnover lowered production and unclear priorities. Some impacts from communication gaps are obvious and some are not however; minor disruptions have negative affects to organizations Saurabh S. & Chattopadhyay T. (2013). Auditing communication satisfaction among banking professionals: An approach to managing workplace communication. International Journal of Marketing & Business Communication 2(2) 1-9. Retrieved from Soklaridis S. Kelner M. Love R. L. & Cassidy J. D. (2009). Integrative health care in a hospital setting: Communication patterns between CAM and biomedical practitioners. Journal of Interprofessional Care 23(6) 655-667. Retrieved from Strauss  A. L. & Corbin  J. M. (1997). Grounded theory in practice. Thousand Oaks: Sage Publications. Urquhart C. & Fernández W. (2013). Using grounded theory method in information systems: The researcher as blank slate and other myths. Journal of Information Technology  28(3) 224-236. Welch M. & Jackson P. R. (2007). Rethinking internal communication: A stakeholder approach. Corporate Communications 12(2) 177. Yasin A. & Yasin A. (2013). How to overcome communication barriers in global software development? Ubiquitous Computing and Communication Journal 8(1) 1359-1365. Retrieved from [...]

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Expand your précis by adding a "Nature of the Study" section to support why your selected method (quantitative, qualitative, or mixed method) and research design are the most appropriate method and design to achieve your research goals.

Subject Area: Information Technology

Document Type: Speech

This project has already been completed by one of the Studybay experts. The client rated this project:

Project's rating is 5/5

Price $15

Words 550

Pages 2

Completed in 2 days

Expert Gerind

Client Review

Fast turnaround, met the deadline and filled the requirement.


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