To whom it may concern; I am the Manager at Equity Commercial bank. Michael has been an employee at our organization for the last five years where I got to work directly with him all along. Working with Michael was him for any institute and I’m confident he will surpass your expectations in this new role beyond expectation and deliver as required. Feel free to contact me at [email protected] anytime to discuss Michael’s qualifications and experience further. Best wishes Williamson Burunga [...]
Duties and Responsibilities of a teller: 1. Receiving and counting cash at the beginning of shift. 2. Receiving checking and saving deposit and verify it. 3. Examine check deposited and determined proper fund availability based on regulation requirement and complete hold notice. 4. Saving withdrawal processing service. 5. Identify counterfeit currencies. 6. Cross-sell bank service and product for improving the referral target and bank reputation. 7. Being able to verify and identify the check validity. 8. Answer basic question from customer about the bank service, including service charges, account opening process, regulation and customer service policy. 9. Always smile when handling customers to make good reputation and impression for the bank service. 10. Knowing all departments that can solve specific problem and question from customer, if it can’t be done at the teller line, also referring the customer to the right department. 11. Count and roll loose coins. 12. Accept loan payment: verify payment amount and issued receipts. 13. Buy and sell currency from the vault at right amount, make sure the limit of the currency at the teller is not exceeded. 14. Ensure that teller station is always full supplied. 15. Balance and update saving passbook, ang provide closing account when requested.