The role of medical assistant in the reception area

Document Type:Research Paper

Subject Area:Nursing

Document 1

Among the many departments that a health care facility can have, one of them is the reception. The reception should be located right at the entrance of any medical facility. This department is the first place where patients have to pass through before they head to other departments to receive their services. In reception, there has to be a reception who will take the details of the patients before advising them to go other section. However, it is important to have a medical assistant in the reception area. Another role of a medical assistant is to welcome the patients and other visitors. People visiting the health center have to be welcomed with kindness and then shown where they can go to receive their services.

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