Thorough research of these ict system on store level alternatively than carrying it out on higher level to get in touch with customers and personnel need, because the key reason for keep improving their systems is to get more customers also to get more sales.
There are still some flaws in their system.
Problems that needs sorting
System doesn't upgrade automatically if it does it takes really very long time.
Keep changing the functions with their systems every 8 weeks.
Not enough training for personnel.
Conclusion
Pizza hut has seen many changes, good and bad during its period of the business. But they recognized as long as their marketing is up to certain standard they will pull through with every concern they face in marketing, they have got an opportunity to improve their marketing style with the aid of Ict.
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