Every consumer always care and emphasized on how they was cared for by an organization if not by the missionary while they may be purchasing something. Therefore, an organization should realize the key of customer satisfaction and customer services. What is customer satisfaction? There are few alternative issues or situation will make customer alert to satisfaction, for example, when facing some purchasing decision, product or services, company, a salesperson, store plus much more others situation (Anon 1, 2007). The key that an corporation success is the top level management motivate their employees and encourage them always take dependable in their performance as well as how to satisfy the purchasers. After the customer's needs and want have been attained by a product or services, absolutely they'll feel satisfied (Voltaire, 2003).