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Goods, Services, and Operations Management

Answer all questions. Goods, Services, and Operations Management 1. Describe a customer experience you have personally encountered where the good or service or both were unsatisfactory (for example, defective product, errors, mistakes, poor service, service upsets, and so on). How might the organization have handled it better and how could operations management have helped? 2. Choose one of the following services and explain, using specific examples, how each of the ways that services differ from manufactured goods apply. a. a family practice medical office b. a fire department c. a restaurant d. an automobile repair shop Please avoid plagiarism Please cite sources
Answer all questions. Goods, Services, and Operations Management 1. Describe a customer experience you have personally encountered where the good or service or both were unsatisfactory (for example, defective product, errors, mistakes, poor service, service upsets, and so on). How might the organization have handled it better and how could operations management have helped? 2.
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Assignment ID
10544
Discipline
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CREATED ON
January 23, 2016
COMPLETED ON
January 24, 2016
Price
$30
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