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Modern Ethics in Hotel Management

The modern hospitality industry is becoming more and more competitive, and this means that customers and employees will go elsewhere if they are unhappy or dissatisfied. It’s not a secret that people want to trust the professionals they are dealing with, but everything becomes more expensive and difficult nowadays, and that’s why ethical shortcuts are normal.

Basically, there are certain ethic principles that must be in place when it comes to the right hotel management. They should serve as the basis of ethics adopted by all hospitality facilities, and it’s true that adhering to these important principles will lead to great consequences to all parties involved.

First of all, it’s all about honesty so that hotel managers should be truthful and honest when doing their job. They shouldn’t mislead or deceive customers by their misrepresentations. Another important ethical principle is integrity so that all hotel managers need to demonstrate their courage and convictions by doing something they really know when it comes to stressful or complicated situations. Don’t forget about trustworthiness, and this means that they need to be candid and trustworthy when sharing valuable information and correcting misapprehensions of different facts. Hotel managers shouldn’t create any justifications to escape from their promises, responsibilities, and commitments.

They also need to be loyal and demonstrate their loyalty to everyone on devotion to duties and friendship. One of their main responsibilities is to avoid the conflicts of interest, so hotel managers shouldn’t disclose any confidential information while respecting the proprietary information of former employers.

Fairness is also included in their important ethical principles. Hotel managers should be equitable and fair in everything, so abusing their power is not allowed, just like taking any undue advantage of the difficulties or mistakes of other people. They need to treat all customers with equality, acceptance of diversity, tolerance, and their open minds.

In addition, hospitality managers should respect others while being concerned, kind, and compassionate. They need to be sensitive to the personal concerns or worries of others and respect the interests and rights of others, especially if they are dependent on their decisions. They also need to be committed to excellence when completing their working tasks.

The modern hospitality industry is becoming more and more competitive, and this means that customers and employees will go elsewhere if they are unhappy or dissatisfied. It’s not a secret that people want to trust the professionals they are dealing with, but everything becomes more expensive and difficult nowadays, and that’s why ethical shortcuts are normal.

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Assignment ID
100000928
Type
CREATED ON
July 25, 2016
COMPLETED ON
July 26, 2016
Price
$18
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Essay Example Comments
kwokwh
December 3, 2016
kwokwh
excellent
kwokwh
December 3, 2016
kwokwh
excellent
soulway7258
December 2, 2016
soulway7258
all okey