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1.2 STATEMENT OF THE PROBLEM The central problem addressed in this study is to analyse and describe the association between how citizens engage the state and also the condition of service delivery that they encounter in their daily lives as citizens of Khayelitsha. Incessant so-called service delivery protests around South Africa grabbed media reports in 2005, several that turned violent. Quite a few diagnosis were put forward with this rather abrupt manner of remonstration against authorities particularly immediately after the 2004 election which the ANC won a resounding majority of almost 70% of those votes cast. Though the protestors across the country were united in anger against what they said has been faulty or slow service delivery and express accountability to the citizens, government meanwhile pointed to the presence of a third force bent on sabotaging the state, and the equilibrium of the young democracy. Fearful of the developing feeling of uncertainty of flames, and possibly rash given the magnitude of unmet needs of the vast majority of South Africans who continue to live in squalor, government activated the intelligence agencies to track these third drive. Then president of this country, Thabo Mbeki commented that while these demonstrations didn't pose an immediate threat, there was still a possibility that вЂif they took origin, getting popular support, [they] would pose a danger to the stability of democratic South Africa (my emphasis) (SALRC, 2005: 37). The anxiety by government voiced here from the president finds that an acknowledgement, at least in part, of this role which protests played in sabotaging the apartheid state and the vulnerability of this young democracy, just 11 years after the ending of apartheid rule. To get Benit-Gbaffou (2008a: 5).