The Track record Of Human Resource Management Commerce Essay

Human learning resource management can be an important asset for just about any company. First, human source of information management is between workplace and employee. Both of these groups are the determining factor of the company. The challenges faced by human reference management are the number of folks is needed, working and to educate them. If employees are employed, employer must provide them with a proper compensates. Staff should be given a reasonable salary because of their work. Without this, company must grant awards to employees' merits and holds out penalty to prospects employees that not abide to the guidelines and regulation of the company fairly. Subsequently, the connection between employer and employee is important for success of the business.


Human reference management is a staff management that targets one individual rather than a group of people. The human learning resource management responsibility is often devolved to line management. It is illustrated by stressing on strategic integration, employee determination, workforce versatility, and quality of goods and services.

Theories/ideas of human reference management


Recruitment which is a area of the human tool management, this can be a behavior impact achievements of an organization. It determines the inner or external of a candidate whether or not they are the best, and choose ideal applicants.


Selection which is gathering information and decide that who should be appointed, and choose the best for the whole organization. Selection is a very important process in all business; because it will give an impact to the whole business achieve its goal.


Training is also a part that very important in an organization, because it to let worker need to know just how how to use the equipment when work. The purpose of training to the staff is to boost more output by increasing each one of the employee ability to execute.


Development and training are impact with one another, training is a concentrate on short-term skills while development which is a focus on long-term skills. Both of these two functions which is a determine needs of the organization.

Glaxo Smith Kline (GSK)

Glaxo Smith Kline (GSK) is one of the major research-based pharmaceutical companies on earth that discovers, grows, manufactures and market segments human being health products. An innovative company that produces branded products only, which it includes develops itself. Pharmaceuticals and consumer health care is the two main division of the business. The pharmaceuticals section is the biggest division in the company and is split into prescription drugs and vaccines. GSK head office is found in London, United Kingdom.

GSK companies pharmaceutical as well as consumer health care products. GSK promoted pharmaceutical products like Zentel, Pentosam, Tuberculosis, vaccines and anti-malarial products and anti-retrovirals products. As well as for the consumer's health care products, like the toothpaste brand Aquafresh, Macleans and Sensodyne, and dietary healthcare refreshments.

Based using one of the GSK Malaysia employee's explanation, GSK Malaysia company framework is manage by Handling Director and recognized by Finance office, Business Units and the Man Resource (HR) section. In the business units, they have four sections and in each device, there are marketing staff and sales staff. Under marketing, contain product managers and product professionals. Under sales device, contain sales professionals, sales executives and medical sales reps whereas in the HR section, the head of office is assist by managers and exec. The finance section operates by the financial controller, managers and professionals. Mr. Andy Lim (GSK Senior HEALTHCARE Representative) verified verbally that the information on the business structure holds true on 25 May 2010.

In order for GSK to achieve their business goal; to be the world innovator in the pharmaceutical industry, GSK would need to improve their Research and Development (R&D) pipeline. Recover, the company can boost their R&D stock portfolio and linking R&D tightly to commercial procedure. Furthermore, by increasing the brand reputation among costumers and wanting to improve version of aged products is one of the business's marketing strategies. Besides that, GSK is using the Direct-to-consumer (DTC) method and it is the most important element of the online marketing strategy. From DTC advertising, consumers will be modified with the latest information about their products. Eventually, consumers may ask for specific brands of medications to their health professionals.

Glaxo Smith Kline (GSK), Human being Tool Management process.

GSK's Human Resource Management (HRM) process contains recruitment, selection and training and development. Firstly, the business requires the people to make use of the search functions in the particular company's website to search for their desired vacancy. Fill in the online form and submit the application form. Then, the business will inform people by an on-screen concept that stated that the application form has successfully been submitted. By providing a valid email address, applicants will receive a verification email that their applications found its way to the recruiter's inbox. The recruiters will review the applicant's applications. In the event the applicant's resume fulfils the job requirements, the applicant's application will advance to the appropriate hiring manager. The company will only notify people that are granted an interview. The recruiter will contact the chosen applicants to make them a verbal offer and a written offer notice will be adopted up and the business will also clarify another steps include their pre-employment testing process. The determined applicants will feel the pre-employment testing, which after the company will finalize their starting day and induction detail.

The selection process employed by GSK was made to give an chance to these ambitious and accomplished applicants, to demonstrate their management quality so that these applicants may lead the company. The business is interested not only in the certification of the people but also the personality in each applicant. Performance is not the one factor that the business would placed into consideration to employ new employee; also, they are interested in the amount of integrity, effort and the passionate dedication by the candidates towards the people that they may work with. Furthermore, GSK would like the applicant to have a degree in science or pharmacy, experience in health care/pharmaceutical industry, then applicant also need to be good in the communication skill and especially in British language. Applicant have to have the heart of highly self-motivated and result-oriented. The business requires the applicant to get their own car and willing to travel.

GSK provides staff training and development. Their training includes training, mentoring, training, performance appraisals and volunteering opportunities. Such training can help the employees to update themselves to an increased level and it'll help to develop the staff to move forward in their profession. For the training, the employees are provided work-related training courses. GSK offered learning programs in 19 languages to their employees in over 100 countries and these programs were offer through the business online learning management system. Furthermore, task secondments were offered to help the worker to develop new skills. In mentoring system, the high-performing employees are given support and motivation; this will create leaders of the arriving years and another important component of staff development is coaching. Internal and exterior coaching resources will help to speed up progress and develop management skills. Performance and development planning (PDP) is a key people process in the company. This is actually the basic about how the company establishes what they'll achieve through the business personal aims, as well as the way the company will achieve through GSK behaviours and most of the employees be a part of performance appraisals through the PDP process. GSK promote employee volunteering. Through worker volunteering process, employees will gain new experience and skills, and it will also help the employees to deepen the understanding of the patients need.

Human Learning resource Management Process

Highlight any negative and positive effects of implementation.

(Recruitment, Selection, Training and Development)

There are some of negative and positive effects when you are working with this company. After I done my research upon this company, I found that only those who are highly educated are licensed to work in this company. Because of this, I could conclude that almost all of the recruiting management process created by this company, shows a positive end result.

In recruitment, the positive impact shown in the corporation is online request. With the presence of such technology, company can reduce their work by only contact those people who are awarded an interview. This sort of recruitment trusted since it works faster and easier.

The positive selection on this company is determined by the employees' certification. Basically, the choice requires at least three years of working experience. Although an employee maybe a PhD holder, experience is equally as important to be able to truly have a job. The negative impact identified is that the probability of employing experienced staff is low compared to fresh graduates. It is because in this century, the number of unemployed fresh graduates is high.

There are a few highlight results about training for employees in this company. Their training process is designed to give an opportunity to all those talented and ambitious students to show their potential, to be the market leaders of the future. The company are not simply seeking performance, but also integrity, initiative, and a passionate dedication to the people they work with-whether they're at another desk or on the far side of the world. Within the other hand they also possessed learning opportunities that show versatile thinking skills, occupation techniques that support job development, benefits and rewards that reflect changing needs, and performance-based versatile work tactics and guidelines that meet both business and personal life needs. Certainly there's also had a poor effect about the employee selection upon this company. For individuals who want to get a career on this company must a person which have a higher self-confident, because this company wanted to teach their worker to become a very strong leader ship worker as what the corporation requite.

The positive result can be shown upon this company development when everyone who works in the corporation can enjoy a work-life balance. With this, it is possible to have a Flexible Working Coverage, which applies to all staff, includes a number of working patterns, including home working, part-time working, annualised time and term-time working. Of course, these varieties of adaptable working options are especially attractive to parents and care-givers. This approach is to support flexible working agreements wherever the corporation can make life better because of their employees, while guaranteeing business needs are met. While the negative effect on this company development on flexible working is workplace or the administrator will experienced some problem when they would like to give training or speak for his or her employee because company need to separate it into two areas, so that it may cause more expenses and time are needed.

Example of the execution of human source management process in GSK

(Recruitment, Selection, Training and Development)

After doing some research upon this company regarding their recruitment, selection, training, and development process, it shows that the corporation is quite strong, but there's more to improve for an improved. In my opinion, this company should implement new strategy on the recruitment and selection by place an increased standard recruitment. For example, for individuals who wished to work in the corporation should have a minimum working experience of three to four years with other pharmaceutical company and at least a qualification holder. With such requirement set by the business, the employees that work in the business are efficient. In addition, this company must also enhance their training by instil job management skills. For example, as a result of the training given by the company, employees will have management quality in them as to prevent the employees to cross the moral codes of the business. Does the company's development important? It is important as it'll determine the continuing future of the business. Therefore, they need to improve further on their development. For example, company should give more bonuses to their employees concerning reduce the rate of recurrence of lack of employees and to raise the efficiency of the employees. Eventually, the employees will work harder for the business and it could contribute to improve the company's earnings.


In a nutshell, I have learned that the human source of information management is a substantial asset for any company to expand and progress further in the foreseeable future. Furthermore, human reference will also help nurture the employers and employees in their self-development, so that they could be more productive to the business. In human tool management, I've learned that, to be able to utilize people effectively, we'll need to be alert to various kind of human behavior in them, and to be knowledgeable regarding various systems and practices available in order to facilitate in building a skilled and encouraged workforce.

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