Posted at 10.28.2018
Nowadays, the hospitality industry is a powerful system of the local economy and tourist centre and an important element of the tourism overall economy. The hospitality industry differs means of collective and individual accommodation: the hotels, motels, youngsters hostels and dormitories, rentals, tourist shelters, as well as the private sector mixed up in tourist accommodation.
In order to totally summarize and explore this theme, it's important to introduce the concept of the hospitality industry and its main characteristics in the beginning of this newspaper.
The concept of the hospitality industry
To focus on, hospitality is a domestic concept, which means a special kind of hospitality: hospitality of the hosts at the reception of the guests. Telfer (1996) characterized the nature of hospitality as the showing of drink, food and shelter to people who are actually not permanent customers of children. Subsequently, Lockwood and Jones emphasized that there is no responsibility for friends to return hospitality to hosts (2000).
The hospitality industry as an monetary activity includes the provision of services and the organization of short-term accommodations in the hotels, motels, campsites and other accommodation facilities for a payment. Regarding to Lashley and Morrison, "to better understand hospitality activities we need to understand the provision of food, drink and accommodation in the nuclear family" (2000, p. 10). In addition to above shown, Lashley and Morrison (2000) state that, "hospitality is actually a relationship predicated on hosts and guests" (p. 15).
The hospitality industry includes various spheres of individuals activity - travel and leisure, entertainment, entertainment, hotel and restaurant business, wedding caterers, sightseeing activities, exhibitions and various scientific conferences. Brotherton and Timber (2000) defined hospitality management as "The management of hospitality in that one group of intellectual constructs and routines (management) are applied to another (hospitality))" (p. 168).
The hospitality industry is a business targeted at providing the guests with accommodation, food, and organizing their leisure time. The travel services, including in the platform of hotel services, described the public and social services. They are designed on the ideas of the modern hospitality, which raises their role in the introduction of domestic travel and leisure, but also poses the certain problems in the system of training for tourism and hotel service.
Hospitality management is one of the speediest growing market sectors, which accounts for about 6% of the global gross home product and about 5% of total taxes earnings, stimulating, in addition, the introduction of the areas: development, trade, agriculture, consumer goods, etc.
Thus, the hospitality industry is a thorough scope of employees that meet any needs and wishes of travellers. The commercial orientation of tourism enterprises brings about travel and leisure and service businesses as well as the creation of special industry for the creation of souvenirs and traveler destination. This circumstance can help you allocate travel and leisure and service in another set of service-tourism companies.
The positive impacts
Surrounding the hospitality industry, there are a great number of impacts, which have positive and negative aspects influencing them.
It is essential to note that a social aspect is a very important component and performs a large role in the hospitality industry. The ethnical skills help deal more effectively with foreign tourists. The social aspect itself is a large impact, which has effects on the hospitality industry. To be able to better understand how the ethnic aspect will have impact on the practice of hospitality management and also to find out that negative and positive aspects are participating, tea culture in the hospitality industry between China and Australia gives us a perfect knowledge of how this tea wedding ceremony influenced the country's overall economy that leads to the consequences of the hospitality industry.
China has some different unique features, and can also produce a competitive environment for sessions and holidays. Nowadays, China positioned first in the region of tea plantations and the total volume of creation. China is one of the world's major suppliers of tea. In this country, tea culture started out to emerge a few millennia back. The Chinese first learned tea, were the first people who commenced to breed tea trees and first figured out how to process the tea leaves to be able to obtain a flavored drink. Virtually all nations, some way, have borrowed the cult of tea from the Chinese. Tea is a normal drink in China and is utilized daily. The Chinese language tea ceremony isn't just favored by the crowds in China, but also overseas. The skill of planning and drinking tea helps people to tune into a contemplative spirits, to overlook the daily hustle and also to show calmness and composure with others. The Chinese drink tea in everyday situations and during general population events and rituals. In China, tea is not just a drink, but it played an important role in traditional Chinese medicine, Chinese dishes and Buddhism. In order to get tea benefits in full, it's important to utilize it very carefully. Nothing could distract the Chinese language people from a particular belief of the world of tea; they contrived a special tea house. A tea ceremony unites people in a joint action. The tea energy gives clarity of thought and clearness of actions. It damages boredom, filling a number of experience every passing minute. Regarding to Evans, "tea is made with only normal water, therefore, good teas require good normal water" (1992, p. 28). The Chinese language tea service is ways to show your hospitality to other people. That is a well-known reality the Chinese emphasize various kinds special circumstances for making and posting tea drink. First of all, this is "an indicator of respect". In Chinese world, this is a traditions expressing your admiration to other folks with the aid of a glass of tea. Sharing tea drinking is considered to be always a kind of "an act of solidarity", offering the cups of tea can be in different situations interpreted as an apology and a request for conciliation, a demonstration of gratitude, etc. That is why this social aspect is very important in the hospitality industry. Matching to Stevens (2001), "Good communication is central to a strong ethical weather" (p. 240).
It is not superfluous to mention that the Chinese tea wedding ceremony (it is named "kung Fu cha" in China) by their aspect can't be fussy, holds out in a rush, among other activities. In the beginning you will need to decide literally: remove outer clothing, change your shoes in tender straw slippers and switch off cell phones, so that nothing "outside" distractions. It is strongly recommended to dress in "eastern" clothing - a kimono, embroidered by (for ex girlfriend or boyfriend. , dragons, cherry blossoms, etc. ). These actions make up your mind psychologically. People are seriously interested in this tea ceremony and it requires an inspirational and significant strategy. In China, a great deal of people state that the tea ceremony is the discussion of fire, drinking water, tea leaves, spaces and conditions.
The best way to leave a good impression about your country is through culture and people. These actions help to form close human relationships that will promote to exchange different services and goods between your friends and the hosts. Tea culture in the hospitality industry will help to promote visitors to buy different sorts of tea. Many holidaymakers bring tea from China as items to their family members and friends. This is actually very best for the country's market. The Chinese tea wedding ceremony will draw in foreigners and, consequently, the market of the united states will increase and strengthen. In addition to the above-mentioned information, it is necessary to include that new trade routes will open up and export sales of tea increase. The positive effects could be that the ethnical aspect (a tea service) is a way of experiencing another culture and when the foreign visitors experience and move on to know new things it widens knowledge and, as a result, influences your own culture.
The negative impacts
Despite the large numbers of positive impacts on the hospitality industry, the ethnical aspect also offers negative influences and outcomes.
First of most, it's important to point out negative influences on the hospitality industry, like the cultural issues. A cultural issue is a turmoil that occurs in the mind of an individual who identify at the crossroads of two cultures with conflicting norms, benchmarks, requirements. In other words, the cultural discord is a clash of different behavioral stereotypes. The cultural conflicts are common in tourism, the difference of cultures and customs of different people and countries often brings about mutual misunderstanding, and sometimes even to enmity. Besides, there are the factors, the so-called "socio-cultural nature", that adversely influence the livelihoods of residents, their culture and practices.
"Culture" is one of the main aspects of travel and leisure. That is a well-known reality the experience of different unique cultures can be quite useful and educational for the international site visitors and highly beneficial and ideal for the city. However, travel and leisure is a very intrusive and intrusive process, which directs different traditional communities in the modern world, threatening their ethnical products and various distinct life-style.
This is a proven undeniable fact that commercialization, the increased loss of personality and originality in the merchandise of local craftsmen are the factors brought on by different negative effects.
In addition to the, negative effects are: the tourists' invasions in to the internal life of churches, desecration of religious traditions. An unnecessary number of travellers could provoke such actions as damage to the archaeological, historical and architectural monuments because associated with an inappropriate use or because of the excessive stream of tourists, which surpasses the throughput capacity or inappropriate development.
Furthermore, an abnormal number of visitors will lead to polluting of the environment due to the excessive use of vehicles with interior combustion machines in the holiday areas, as well as noises pollution (aircraft, motorboats and hydrofoils, the increased amount of vehicles). There will be the problems of losing garbage in natural areas, spa centers and holiday sites. In addition, an excessive number of visitors will lead to the violation of ecology of natural areas scheduled to unreasonable development of tourist infrastructure.
Growing demand from holidaymakers for the basic goods and services often contributes to higher prices, which adversely influences the neighborhood residents whose income is unchanged. Tourism development and associated boosts popular for housing could lead to a catastrophic increase in the price tag on land and engineering costs. However, not only is it difficult for locals to meet and purchase their daily needs and this contributes to the domination of other folks in land market segments and to the inner migration that eliminate an economic chance for the neighborhood residents. If the amount of travelers, long-term residents in some areas, exceeds a certain critical amount, it can lead to a catastrophic surge in prices. Tourism development can cost the neighborhood authorities and taxpayers a lot of money. Businessmen involved in business development, may require the federal government to increase the airport, highways and other infrastructure, which usually leads to a rise in taxes and other financial costs. The public resources spent on financing infrastructure and violation of taxes liabilities may reduce the open public investment in other more important areas, such as education and health.
O'Connor (2005, p. 267) accepted that "only once an understanding of hospitality's roots and its devote human dynamics is achieved can one expect to discover what hospitality means today, and more importantly what it will mean to those stepping into the industry in the future".
Thus, taking the above-mentioned information into account, it is important to get a conclusion that the hospitality industry is an enterprise sector, consisting of such types of services that are based on the key points of hospitality, characterized by generosity and friendliness toward guests. Hospitality is one of the principles of civilization, which is due to the improvement and time has turned into a powerful industry that uses millions of pros, creating perfect conditions for the consumers (vacationers). King (1995) mentioned that the primary purpose of giving hospitality is normally a private generosity and quality. Supporting this discussion, Jones (1996) said that "hospitality is made up of 2 (two) distinct services, which will be the provision of in a single day accommodation for folks steering clear of home and the provision of sustenance for individuals eating away from home" (p. 1).
Nevertheless, there are both positive and negative aspects, which influence the hospitality industry. These two factors of the effects were reviewed. On the main one hand, the social aspect as the Chinese language tea ceremony helped to enhance the travel and leisure environment, living a perfect image relating to this country and attracted a lot of tourists. Consequently, this helped to boost service and management quality and increased the exchange of knowledge and culture between countries. Alternatively, there are negative influences that include cultural conflicts; air pollution due with an extreme use of vehicles, a large number of travelers will reduce the quality of services and a catastrophic climb in prices, etc.
In addition, Morrison and O'Gorman emphasized that "It [hospitality] represents the cordial reception, pleasant and entertainment of friends or strangers of diverse cultural backgrounds and cultures charitably, socially or commercially with kind and generous liberality, into one's home space to dine and/or lodge temporarily. Dependent on circumstance and context the amount to that your hospitality offering is conditional or unconditional can vary greatly" (2006, p. 3).