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Skills Gained In Community Care Community Work Essay

"A significant learning experience is one where the student has received knowledge and/or skills or where in fact the experience has educated or formed the student's communal care principles and beliefs". Throughout the span of my placement there have been many cases upon which I have experienced significant learning. These include conversations with both staff and service users, as well as seated in on various meetings and programs. The main learning experience I appreciated was in relation to Personal Centred Planning folders or PCP's.

"Personal Centred Planning is a way of discovering what sort of person wants to reside in their life and what is necessary to make that possible" (NDA, 2005). Personal Centred Planning generally focuses on the individual as opposed to a disability. It really is about the whole person and their life, not merely their impairment. Personal Centred Planning is no examination of service users.

PCP's are, an extremely effective approach to aiding service users meet their goals in life and also, for keeping track of their basic day to day activities. It was an extremely interesting and useful solution to learn how to work with. Person centred planning is based on distributed action, about finding creative alternatives somewhat than categorising people and about problem fixing and spending so much time over time to achieve goals. It's about changing a person's life (Sanderson 2000). PCP's seek to create a eye-sight for a person's life where they can play an active role in their local community or any company of the choice. It also identifies the action essential to make this vision come through (McGinn & Cassidy, 2006).

This is achieved through some basic periods. Firstly you must discover, understand and then dwelling address the central issues for the individual involved. Subsequently you must explore options avaiable to the individual before afterward you alert and require the individual's complete social network. A balance must then be come to between what's important for the individual and what's very important to their cultural network. Preferably, the individuals goals for themselves are the ones most focused on rather than the goals that the individuals friends and family have for them (McGinn & Cassidy, 2006).

There are six key rules that underpin person centred planning. They are that PCP's are a person's perspective, creative method of planning, uses all the resources open to the individual, requires serious and genuine dedication, an art and not a knowledge and that the development of the plan is not the objective. There are also several benefits to using Person Centred Planning. Some of these are that it pieces out important goals for the future, provides a community to make alternatives, it provides encouragement and support and could be looked at as a lifelong process and support (McGinn & Cassidy, 2006).

"Person Centred Planning is based on completely different way of seeing and working with people which is fundamentally about posting electric power and community addition (Sanderson, 2000). An excellent caring service mobilises all its resources to aid people with disabilities to increase control over their lives. In addition they arranged goals that are privately important and express personal personal preferences. They offer instruction to the individual. It is only through organisations like this that the PCP's are a success (McGinn & Cassidy, 2006).

There are extensive issues to be looked at when supporting individuals who have difficulty to make choices. Some of these issues are if you take a different point of view than that of the individual, if you create a different understanding of the individual and risk assessments must be carried out. The service individual also requires certain support and the help of the PCP process. Some of these include interpreting the environment, understanding other people's goals and conditions for cooperation and to find out gratifying ways to go after what they need (McGinn & Cassidy, 2006).

Person Centred Planning has one plan per person. The service user's key worker drives the procedure. The first rung on the ladder the key worker must take is to get to know the individual. This includes learning their personal history, family, friends, health, hobbies and other personal stats. You must speak to the person to be able to gather this information. You must observe them in their natural environment too in order to get your own eye-sight of the folks personality. A good way to add to this perspective is to speak to the persons family and friends to get other opinions of the service user's personality and goals in life. Finally researching previous documents on the service user will give you other opinions on the service user, this time from a professional view (McGinn & Cassidy, 2006).

The second step is to discuss the folks own goals and dreams for the future with them. This calls for seated with the service end user in what they feel is a safe environment, in order to disclose their dreams to you without sense threatened or embarrassed about them. Afterward you record the service user's goals in their PCP data file and move onto step three which is to plan a meeting. The reaching is entirely the service user's choice. They get to decide who attends, where it is, when it is and what exactly will be discussed. It really is simply our job to aid them giving them any help or support they could need. The assembly itself is then fourth step. Together with the service individual and whoever they had wanted to have at the conference you workout what must done is the coming weeks and calendar months to achieve the service user's goals.

The fifth and last step is to apply everything that had gone before. It is given that the staff starts off working on obtaining the agreed goals. Any improvement gained should be noted in a improvement plan form. A review sheet must also be completed at the end of each month with the six month review getting together with (McGinn & Cassidy, 2006).

The staff involved in the Person Centred Planning process, play a crucial role and have extremely important tasks in ensuring the process is successful. "Person centred planning requires that personnel adopt a adaptable and responsive method of assembly people's changing needs and circumstances, led by general principles of good practice rather than standard methods" (Sanderson, 2000). It's important that the staff do not underestimate the size of the duty and really should allow sufficient time for this to be completed. Primarily the process includes identifying folks who are likely to support the theory and then, jogging some information and basic training sessions for everyone likely to be directly included, impacted or called upon for support (McGinn, 2006).

The unit manager also performs an important role in the Person Centred Planning process. "Managers have a significant role to learn in enabling staff teams to look at a person centred procedure" (Sanderson, 2000). Sanderson advocates that managers extend the concepts of person centred planning to their staff groups, in order to build up what she identifies as person centred groups (McGinn, 2006). You will discover characteristics a person centred team leader needs to become successful. Some of these include having the ability to bring the best out in people, developing a clear vision and direction, encouraging personal involvement with individuals being recognized and buying community links (Sanderson, 2003).

The leader of the process must develop a clear understanding of the key principles and operations of Person Centred Planning (McGinn, 2006). The first choice must be sure that staff interact as a team rather than as individuals that will only drag the process in different directions, accomplishing nothing. They must ensure that there surely is good, ongoing communication at specific plan level. It is also their job to keep up and update strategies over time or assign an individual the role of doing so.

At a more general level, it's important to establish a routine process of monitoring, analyzing reviewing and developing just how person centred planning has been done, in order to ensure it is having a positive influence on lives and services. Every work should be produced to ensure that the role and responsibilities of every individual, group and organisation participating in the individual centred planning process is plainly understood and decided by them and properly reinforced (McGinn, 2006).

Success will be performed will the Person Centred Plan if the staff team ensure that the needs of the service end user are achieved to the best extent possible, regular with their responsibility to assess risks involved and ensure they are appropriate and considered. Additionally it is necessary that they build a closer marriage with the service consumer in order to become more acutely aware of their needs and hopes. The staff team must ensure that all dangers are discovered and action is taken to minimise them. They need to seek to increase opportunities for the service user's personal development, self esteem and independence to be able to appreciate their fullest potential (McGinn, 2006).

Finally the role of the Key worker is vital to the success of the individual Centred Plan. THE MAIN ELEMENT worker's objectives are to develop an in depth and positive romance with the service customer. They need to also work co-operatively with other personnel, family, external services/specialists etc, on the service user's behalf to ensure that a quality service is provided. THE MAIN ELEMENT worker's team role is to permit the team to effectively support the service consumer. To get this done the Key employee must pay attention to others, value and support associates, maintain commitment and communicate effectively. The Key worker enables the service customer to advocate for themselves, develop new skills and build pleasurable connections with others (McGinn, 2006).

There are of course problems to employing Person Centred Planning. The need for everyone to build up a new point of view on people who have disabilities is defiantly one of the bigger ones. For a goal like this to be reached it will require a global work and one that is not easily achieved. Other problems include the dependence on a new general point of view on services, resistance to change and dangers and learning curves (McGinn, 2006).

All of the was being carried out on a regular basis in RehabCare Cavan while I was there. Resting in on meetings between the key employees and the service users was an eyesight opening experience. In addition, it really stood out to me the amount of Unconditional Positive Respect is employed in services and just why it is so crucially important in a program such as Person Centred Planning. Without it the program would be a complete failure.

The whole PCP programme functioned well while I was on my placement. It was being been able very sufficiently and all staff members possessed an excellent romantic relationship with each other. I personally sensed that I helped the personnel showing unconditional positive respect for the service users when these were finding it difficult. Most importantly I've learned and observed precisely how positive a direct effect the PCP programme can have on the service users when supervised properly. Experiencing the joy on service users faces when they achieved goals which would have been impossible without Person Centred Plans made me understand how much they want the program and educated communal care workers to control it on their behalf.

Critical Reflective Paper

My twelve week placement in RehabCare Cavan provided me with sufficient opportunities for learning and enhance my cultural care and attention knowledge, skills and principles. Throughout the duration of my location I enjoyed the experience of dealing with a vast variety of service users most of whom possessed disabilities and problems that were completely unique to themselves within the centre. I also got the opportunity to compare my skills as a interpersonal care worker with a number of men and women from different occupations including social care individuals, community nurses and psychologists. Each of them both worked mutually as a team and then as individuals. Overall my position in RehabCare Cavan was an immensely enjoyable and positive experience. There were however, lots of difficulties to deal with along the way. These included challenging behaviours from the service user's and restrictions from the personnel. Altogether though, I really believe my placement would not have been as educational had it not been for the blend of positive and negative factors.

The part of my positioning that i feel most facilitated my learning was working with the inter-disciplinary team. This team involves a list of specialists from different occupations and also collaborates with the parents or friends or next of kin for every single of the service users. The service consumer decides who they would like to have present at the getting together with from other family or friends. You can find strong positive connections between different members of the team. At the beginning of my location I came across it quite mind-boggling and complicated to comprehend what sort of team consisting of more and more people managed to perform sufficiently and exactly how mistakes weren't made. I also battled to comprehend how there is need for a number of people and how they each had their own unique role within the group. Initially I just sat in the nook of the room and seen the team conferences. I believed I didn't know the customers well enough to make efforts and that the personnel didn't know me well enough to be able to justify receiving my contributions. It was my job for the first couple of weeks to simply remain, observe and analyse what was being talked about and suggested within these conferences.

Over the following days and weeks I started to become more familiar with the staff, the service users and the cases. I started out to feel more confident interacting with the staff and service users and believed I had a place within the centre. I could see features of using the interdisciplinary team system, however I quickly realised too that problems were made. These problems were few though no system or person is flawless so they were generally accepted as small real human mistakes and rectified. Each team member experienced adequate knowledge of the other associates, their profession and their disciplines. This allowed each team member to answer questions and present instruction, even if was only to tell the individual involved which team member was probably to resolve their problems. As my location progressed I could become more associated with the staff when i became more aware and acquainted with each case. By having the opportunity to monitor and ultimately assist the different experts involved I was able to gain valuable knowledge and skills relevant to each discipline that will confirm valuable throughout the rest of my course and starting of my own professional profession.

One aspect of the service or the centre which limited my learning was however credited to cutbacks. Because of lack of funds the service was seriously understaffed which supposed there was an extremely heavy workload on the rest of the staff members. Therefore meant that there were long periods were that they had work to do and I was unable to participate. During these periods I'd socialise with the service users, speaking with them, doing offers with them and aiding them in whatever way possible. Although from a professional point of view this reduced my learning experience, personally it greatly increased it. It had been during this time that I got to know the service users, their needs and wants, their personal ambitions & most importantly, what it was like for the coffee lover separately growing up locally with the disabilities and how RehabCare has greatly advanced their lives and self-esteem. I felt that it was these details that would help and motivate me to advance through my placement and academic years in advance.

While on my positioning I took a respected role in facilitating a few programmes in particular for the service users. As I have a great involvement in sport in my opinion I became involved with all sport related programs with the service users. Every Thursday six service users gone swimming and I accompanied them. I witnessed how much thrills and pleasure they got on a every week basis out of this one particular activity. I also acquired involved with a soccer program with the service users. As I've a good understanding of the game I got some workout sessions with them and helped them develop their skills. They are simply hoping to compete and get out a local RehabCare Soccer event in the New Year.

I also became heavily involved in programmes which were not sport related. I helped set up a woodwork programme which had not been around before I showed up. I trained the service users in the essential skills of carpentry and through this they learned how to work on a project as a team, but most importantly they could observe that these were making a notable difference and that their task was innovating into beautiful furniture. I witnessed a feeling of pride amidst the service users that was almost unprecedented. A pleasure as small as completing a piece of furniture was enough to keep these things busting with pleasure for times. Overall the programme was a impressive success. I am especially proud of this group as Personally i think this is an area in which I could apply a great deal of knowledge and skills to that nobody else at the heart can have.

One other Key program that i participated in was the Writing skills programme. The actions or skills that were focused on in this program were writing, pronunciation and basic maths skills. Under these heading we worked on different needs of every client including spelling, counting and oral communication skills. As this is a continuous every week programme I had fashioned the opportunity to watch these service users as week by week they functioned in their weaknesses and I could observe a marked improvement from when I first appeared. I could monitor their improvement and have examined that it was a very effective programme. I could contribute my knowledge into the class which recommended that more progress was gained in the same length of time.

One aspect which I feel contributed favorably towards my learning was dealing with and witnessing the personnel handle particular circumstances which engaged serious and careful matters involving the service users. Types of these cases are when assault is threatened by service users or an instance where one service end user had been unfairly manipulated into giving away the amount of money they received on social profit. The staff team in RehabCare are very a close-knit team and execute their work very professionally. Working alongside them was an extremely positive experience and I experienced no problems in asking them questions as i had queries. The personnel all worked along in serious conditions and did not merely leave it to the service user's Key worker. I could see that was an extremely effective and positive method for them to use as each staff member brought their own ideas and mutually they were able to formulate an idea better than if it were just one of them. Initially I was too anxious to make efforts myself but as the weeks transferred I began to produce a few suggestions some of which were found in solving certain conditions.

As due to my experiences on placement I have significantly enhanced many of my social care skills and prices and extended my knowledge. A definite area where I feel more confident in is my communication skills with a variety of professionals and services, especially when communicating with people who experience intellectual disabilities. I gained experience and built my potential to show empathy and unconditional positive regard, particularly if being on the acquiring end of insults. It is essential that social care workers be capable of demonstrate empathy to allow them to be more responsive to the service user's needs and build better human relationships predicated on trust and integrity.

Learning about the individual Centred Planning methodology was probably the most valuable information I gained. I found firsthand how well the program works when been able sufficiently. It is a goal structured system, focusing on the actual service user needs to attain in their lives. It really is person centered which is the trick to is success and just why it is so popular.

The medication steps in the recognized accommodation branch of RehabCare were extremely interesting. The service consumer had to put their pills into an egg cup and then swallow all of them. The support worker then had to check the service user's oral cavity to make sure these were all swallowed. I realised then your extreme of the medication coverage within RehabCare. I came across it alternatively unsettling that the support employee had to check out the service user's mouth to make certain the medication have been swallowed. Before distributing the medication each daily dose needed to be counted to ensure that the pharmacy didn't make any problems while distributing it. It was surprisingly consistent how often the pharmacy got made mistakes.

In final result my time spent on work location has been an invaluable experience to me. I've learnt and developed many skills that'll be a great feature to me in my own job as a interpersonal care practitioner. A few of these skills have included learning how to control a Person Centred Plan, getting practical experience in solving a multitude of cases involving people with intellectual disabilities, bettering my overall knowledge on disability awareness and most essentially learning that I could make a good impact in virtually any social health care field that I would like to go after. I am fully aware that learning to be a successful, fully trained social treatment worker does not happen over night but takes many years of effort and practice. However, seeing the positive impact that I could label of people's lives with my profession is the motivation I need to go on and succeed. It really is a long quest to get where I want to be, the one which started years ago and is defined to keep for a great time to come. This voyage will change who I am, changes who I will become but only for the better. With the data i am increasing from my social care class, the lessons I am studying myself I am sure that I will evolve into a fully proficient and successful public care practitioner.

Personal Learning Account


For the goal of this placement, I've received a posture in RehabCare Cavan, working with the Programme Facilitators at the facility. RehabCare is medical and social health care division of the Rehab Group. Their target is to enhance the lives of most of the clients through the provision of high quality, versatile, person centred services. They currently provide and are developing a range of services, including Reference Centres, Residential Services, Respite Care, Supported Accommodation and Home Based Services for folks with disabilities. The role of the Programme Facilitator in the center is to report to the city Service Supervisor through the Programmes Supervisor. The Program Facilitators facilitate service users in their options, developing programmes within the framework of the person centred model of service delivery. The programs may include self-employed living, personal development and occupational and leisure activities within the framework of a quality of life model.

For this positioning, there are a number of personal capabilities and discovered knowledge that may help out with getting maximum benefit from completing position with the Programme Facilitators.

Some personal traits which play an important role in the sociable health care role are perseverance, understanding, kindness and the capability to apply learned knowledge to a specific situation. Having talked to one of the Program Facilitators I also became aware that being open-minded, compassionate versatile and a good listener play particularly important roles in this service. These are all evenly important qualities as at differing times they can individually and collectively be the difference between dealing well any given situation compared to dealing improperly with it. Due to the unlucky discrimination that, many of the more mature service users received when these were younger, the Program Facilitator must take a knowledge therapeutic approach when working with these service users. Because of this to reach your goals the Program Facilitator must apply Carl Roger's conditions for the results to be successful. Rogers created three conditions which a service user must imagine can be found before a healing relationship can form. These are empathetic understanding, congruence and unconditional positive regard (Sherry and Lalor, 2009).

The skills and knowledge that I gained through Creative Studies (both art work and play), will play a great role in assisting me assist the Programme Facilitators, in hoping to guarantee the service users obtain the best experience possible from the service. Arts and Crafts as well as crisis are programmes which get a lot of target from the Programme Facilitators at the service. A good understanding of individuals with disabilities that i gained from modules, such as Issues in Friendly Care and Ideas in Social Attention along with, reading Applied Sociable Attention by Perry Share and Kevin Lalor will assist me throughout my location. Also the knowledge i gained doing woodwork in secondary institution will be of great profit, as the Programme Supervisor is planning on setting up a woodwork programme for the service users but no Programme Facilitator has any experience in the field.

Communication plays an essential role in employed in RehabCare or any company which was created to fit the needs of individuals with intellectual disabilities. Being attentive is a function which we do every day without paying much notice to the information we have been obtaining. However, in a facility such as RehabCare the ability to pay attention to clients and then break down what they are saying is of essential importance. The ability to hear attentively to service users problems and concerns and to then support them in whatever form necessary is an art that cannot be replaced. Considering the fragile mind-set of several of the service users you should always be compassionate when hearing them and your response must be swift.

Needs Analysis

Within the training contract there are a number of objectives discovered within key learning. Enclosed in the professional learning targets, the duty is discussed of using and critiquing social care theories. As a second year social care and attention student I sensed that it was important for me to recognize theories and then critique them and recognise constraints within the ideas composition and their software to true to life situations. My personal learning objectives ornamented connections with the service users. I had been lacking confidence and very uncertain of myself when I first began my location. The personnel were very supportive though and within a few days I found my confidence improved drastically and with it so did my effectiveness in helping the personnel and using a controlling but compassionate authority over the service users. I became strong and assertive when working with problematic service users and fights between them. I am hoping my capabilities and confidence continue steadily to expand in this area which will leave me in an exceedingly strong position by enough time my location is completed.

Showing Unconditional Positive Regard towards a few of the service users is something I battled with for the first couple of days. It was remaining difficult when service users were constantly rude, disruptive and struggling with. I have experienced myself improving though and consider over another few weeks I'll have perfected it. During my induction week I had numerous procedures and steps to familiarise myself with. A couple of policies and techniques regarding health and safety, fireplace evacuation, risk management, prevent and control, child and adult security, swine flu, confidentiality, medication insurance plan and staff supervision etc. A simple knowledge of these regulations and techniques is paramount in order for me to try out a powerful and positive role within my placement.

Action Planning and Activity

Throughout the course of this placement, I shall partake in a number of activities with the service users, that will assist me in get together my learning targets. Regions of activity include practical work such as arts and crafts and woodwork while sports and play both play key functions at the heart too. Communication skills and unbiased living skills have a high goal too, as RehabCare is an organisation, made to bridge the difference from full support to independent living.

Assisting the program facilitators in training the service users through these programs, I felt I'd meet my learning targets. The programmes are usually done over a 10(service users)-2(programme facilitator and myself) basis. I'll have several opportunities to practice my communication skills as I am going to have to give my input and express my opinion in various cases including different service users and different programme facilitators. From the communications programme I am going to also get a chance to train a few of the users in the basic forms of communication, i. e. instruct them how to, write a notice to a pal, use the telephone and practice various verbal and non- verbal communication skills.

During the location it is highly important which i test a number of theories that i learned through academics means. Through making use of theories to real life situations, and recognising whenever a theory can be used, the applicability and effectiveness of the idea should be examined. As a sociable care student, the ability to recognise the limits within theories will help in figuring out the best practice for the service consumer. I can practice this in several programs and in free time that we spend just speaking with the service users.

Throughout placement knowledge of policies and techniques surrounding disability recognition will be obtained through dealing with the several instances and service users. I will have to familiarise myself with all administration and RehabCare policies and procedures. I will also become aware of them through practical work throughout the duration of my location.


A consideration of the training goals following conclusion of the position, there's a sense of achievements as I believe all learning goals were come to and an in dept understanding of disability consciousness and the role of an programme facilitator were gained.

I imagine I effectively completed figuring out and applying theories. I was happy with my supervision classes when i was able to discuss with my supervisor what I did well and what I did not well. I was able to discuss troubling issues which I had witnessed and discover the background testimonies and mental known reasons for such situations arising. Treating the service users with empathy and unconditional positive respect proved crucial time and time again as I were able to keep carefully the service users trust in compromising and threatening situations. It also allowed some of the service users to open up about their feelings and their lives. Because of the mental disabilities some service users wouldn't disclose such information while others would have without being cured with empathy or unconditional positive respect. They didn't know any different. An example of where these ideas didn't work was when a service individual threatened assault against both myself and the staff members at the heart. This situation arose on numerous events.

There was a considerable improvement in my own communication skills throughout my positioning. I was somewhat shy on my first day at the heart both with staff and the service users. It had taken me the space of the induction week to overcome this shyness and be able to give a genuine accounts of myself. By the time my location was completed shyness was a issue of the past and communication was free streaming between me and the service users. An example of this communication is whenever i took programs with up to ten service users and required a educator like procedure with them. I regularly required the writing skills programme which engaged me standing at the top of the area at a white plank and teaching the service users basic literacy skills. I then was required to help the service users one-to-one with their individual problems which included being attentive intently and then giving them advice.

There were countless example where I witnessed assertive dynamics being exhibited by one or more of the service users. One example that involves mind was as i observed two service users arguing about who surely got to play pool next. Realising that the situation was going to escape control and knowing that this might only lead to more problems one service end user supported away and let the other service individual just do it. He later explained that he guaranteed away because he realized the other service end user was getting a bad day and didn't want to result in a fight.

In conditions of gaining understanding of the guidelines and procedures surrounding disability and impairment awareness, there were a number of incidents which helped me in getting such knowledge. I also gained usage of RehabCare Cavan's data files, policies and techniques for the centre which includes been used by the HSE. We were holding also a significant help and allowed me to do some of my own research into why techniques were completed a certain way. Some particular instances within the centre possessed folders dedicated to them. These instances were ones from the centre's background were particular service users acquired caused incidents of a very serious nature. It was interesting and extremely educational to learn the case files and see useful demonstrations of the procedures and steps being devote use.


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