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Role of Communication in Nursing

Communication is the copy of information between people. Communication for nurses is important in today's situation, and communication can be an important part of the nursing practice, which has a special meaning. Nurses use good communication skills in order to get the trust of patients, to gain more grasp of patients. Such communication is conducive to the do of nursing diagnosis and treatment plan development implementation, more conducive to the conduct of health education. To be able to achieve the goal of promoting early restoration of patients, successful communication can create a good relationship between nurses and patients, so patients with the treating psychological adjustment to the best condition. Effective communication between nurses and patients in professional medical health care can play the role of surgery which drugs won't achieve, is worth promoting. This essay will firstly discuss the value of nurse communication potential; following this, it will analysis the verbal and non-verbal communication in medical.

The need for nurse communication ability

Nurse-patient communication is information exchange between your nurses and patients, and their own families, and it is the partnership between nurses and patients deal with the primary material (Jane, 2010). Along with the change of medical model, nurse-patient communication is increasingly more people are worried. Therefore, the communication content between nurses and patients recognition and understanding is vital, good communication between nurses and patients can reduce the needs of patients with pain and suffering, additionally it is to promote understanding and support between nurses and patients, the effect is to enhance the care needs.

Nurse-patient communication promotes and builds mutual understanding, trust and support of nurse-patient romance. Nurses can also communicate with patients to identify and meet the needs of the patient's negative emotions, so effective communication boosts the quality of care, which takes on the role of catalytic. Patients before and after communication treatment, the mental burden rates were 99. 14% and 21. 57% (Clare, 2009). That talk about clearly there was clear communication between your treatments of patients with negative emotional effect. 70% of the clinical diagnostic information from the patients health background, further studies has shown that: able and skilled medical personnel can be asked about the annals of the diagnostic information 82%, 9% from the physical exam, and 9% from the lab results (Jane, 2010). The study results show that increasing communication skills of health care is very important, through the use of appropriate communication skills, health care workers to obtain information and a complete health background of patient communication. They can make accurate medical history information, providing critical for accurate diagnosis of disease Record information.

Nurse-patient communication skills

Nurse is the key role of patient communication. Clinical nurses make connections information with patients between different levels of all the time. Communication between nurses and patients in the rehabilitation of patients performed an important role, including verbal communication and non-verbal communication, communication between nurses and patients along the way of shared penetration and blended jointly play the role (Clare, 2009).

Verbal communication

Language can both repair and cause the disease, in the specialized medical medical process; nurses are the most contact with patients (Clare, 2009). Communication between nurses and patients physical and mental condition to understand the patient, supply the correct information to patients, reduce patient pain and hurting, improve the efficacy very Important. That is an important improvement.

The span of the nurse working, the nurse should use legible terms, with appropriate words to convey their ideas, make people recognized in order to switch ideas and emotions (Jane, 2010). Communication between nurses and patients should have a clear goal, focus on the subject and spotlight the theme. Nurses should be proficient at guiding and controlling the atmosphere of dialogue and content and methods, so that patients will be in the removal of tension, psychological stability, avoid the easy, brutal, cold language, it improved the self confidence to overcome the condition. Meanwhile, the vocabulary should be simple, never to add more feature with the adjective, colloquial conversation, so far as possible. Specifically, the vocabulary of nurses must have the courtesy, cover, reason, comfort and other characteristics.

In the process of Nurse and patient communication, nurses should make the language rich in sentiment, first of all depends upon the nurse's psychological control and legislation (Mary, 2011). When nurse entering the work status, they must consciously adjust their feelings, so that in a state of enjoyable and calm, as to spontaneously generate sympathy for the individual trust, value the patient's thoughts and emotions. Nurses determine their terminology skills and emotional appeal. Generally, the voice was soft plus some milder tone, talk slower, with appropriate gestures and cosmetic expressions, so this can show the soft nurses looking after patients and concerns. Verbal communication is important, but the silence will give patients an opportunity to consider. Carefully the implications of patient experience, understand and recognize that the communication process expressing the real so this means of patient.

Non-verbal communication skills of nurses

In daily communication, non-verbal means of communications are being used about 60% to 70% by people (Mary, 2011). Some individuals believe, under normal circumstances, non-verbal communication works more effectively than verbal communication, and the two communication methods have the same impact. The non-verbal communication has a strong expressive and attractive, the information is often richer than the terminology of the appeal across the obstacles of dialect.

Non-verbal communication is also known as the "acts of language", mainly through face gestures, eyeball contact, and movements to attain the goal of communication (Jane, 2010), from words to enhance communication and counselling role. Often work language expressing this is of language can not point out, and can totally reflect the care employees demeanor, bearing, will help improving communication performance.

In nursing, smiling can create an intimate atmosphere of patients, and make patients and their family feel relieved (Jane, 2010). For instance: When in the early morning, the patient experienced just woke up, smiling nurse emerged to the bed, kind of asking out Good morning, Elimination of patients nurses strangeness. Supplying patients the look, patients will set up the confidence to overcome the condition. According to the reports: in the info transmission and exchange of the total effect, terms is 7%, firmness is 38%, 35% is facial appearance (Constance, 2008). Nurses talk to patients should be smiling, presenting a kind and warm feeling, while also concluding the sense of distance between nurses and patients. Body gestures is an extension of verbal communication. The non-verbal expression is important, full of very strong function of the verbal manifestation of information and colourful. Body language identifies people in a romantic relationship through gestures, motions, posture or gestures touch to mention information, express thoughts and attitudes as a means of communication (Audrey, 2001). Nurses in the communication of body gestures in the appropriate use of nurses can enhance patient trust, help language. Patients with high fever, such as with asking about her condition, while touching their forehead to better reveal the concerns of patients, kind of feeling, reduce patient and their family anxiety.


In conclusion, Nurse-patient communication can be an art, to understand this art, requiring not only the knowledge of nurses, but also extensive knowledge of the humanities and sociable technology and good communication skills. For nurses, the communication is a simple skills achievement medical vocation. Communication between nurses and patients is the integrated use of a variety of techniques, rather than a sole method can solve. Nurses -patient only learned the art to getting along, and effectiveness in the use of communication skills in order to supply the best care for patients and promote physical and emotional treatment of patients, their families more at ease.

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