Posted at 11.03.2018
During placement, I worked for a charitable, voluntary company that helps Asylum Seekers who were destitute. For the purpose of this essay, I am going to utilise a pseudonym for the client, which is Sam, to ensure that her confidentiality is taken care of. Sam has authorised consent and proved that I may use her experience as material for this article. I've chosen to analyze this intervention as it is situated after this service user's presenting issues after point of contact. Firstly, I will make clear the background of Sam's situation, to give you an idea of her story, and outline the agency engagement giving a brief description of the framework and setting for his or her work, that will include relevant legislation and guidelines. Secondly, I shall discuss a considerable piece of work where I have met Sam on lots of situations whilst working at the organization and illustrate my theoretical understanding of critical reflection that took place during this involvement. Finally, I am going to discuss how my own values informed the task I undertook with Sam and can demonstrate critical representation and the skills applied during this treatment and what I acquired learnt through this technique. Furthermore, I will discuss how this possessed impacted on my own identity in practice and the effectiveness and the final results from this treatment.
Sam is a 31-year-old woman who entered the uk (UK) on a work-visa in May 2009 from South Africa. She actually is of any South-African ethnicity and has faith in Christianity. She is an intelligent, resourceful woman who may have more of an advantage in terms of connecting articulately in English over a few of the other clients I have fulfilled; who do not acquire the basic English dialect. This made communication effective and based on the National Association of Social Workers (NASW, 2000) it has been explained that "Cultural competence is a set of congruent behaviours, behaviour and polices that come together in a system or agency or among specialists and enable the machine, firm or processionals to work effectively in cross-cultural situations" (NASW, 2000). Sam moved into the UK with leave to remain until May 2010 on her work-visa, with no recourse to general public funds, which means that folks who are under this bracket are not entitled to receive help from the federal government.
Furthermore, at point of contact Sam was pregnant and is at receipt of Statutory Maternity Pay (SMP). SMP is a contributory benefit based upon Country wide Insurance contributions that Sam acquired prior paid whilst engaged in full-time remunerative career. As such, it is not grouped as a public account as Sam was therefore at liberty to claim and receive this benefit irrespective of not being truly a UK citizen. Based on the Division of Work and Pensions (DWP, 2009) SMP is paid for a maximum amount of 39 weeks, and sadly remaining Public Security benefits and associated support such as Real estate and Council taxes benefit weren't open to her because they are classed as general population funds. I got concerned from a safeguarding point of view as to Sam's welfare, especially keeping mindful that she was pregnant and that the each week rate of SMP, 123. 06, would be inadequate for her to meet concern needs such as rent, Council Taxes and subsistence/living costs (DWP, 2009).
The initial referral originated from a caseworker who works for the company and at the Children's Centre. The businesses work in partnership. He approached me and increased concerns with safeguarding issues as mentioned above. However, a referral had to be created before the company would allow Sam as destitute. It was essential that the referral was made as the agencies policies stated that they could only accommodate 4 people at one given amount of time in the homes they owned over the City. The firm I worked for worked across two options and worked well in collaboration in the town. It offers short-term respite accommodation for homeless and destitute women and men. Sam's circumstances were unique as unlike other residents, she have have a source of financial income, whereas many women did not have a set income and acquired to rely on charitable donations. However, in popularity to the fact that Sam was imminent to give delivery and was homeless, the agency agreed to acknowledge her in the short-term in the first instance, thus offering her security, shelter, food, drinking water and basic safety temporarily. Inside the long run, she was afforded a short-term licence contract that ran before 2nd December 2009. The company was of the view that Sam would need to explore other strategies of support and accommodation. I advocated this procedure to Sam in a house meeting and found that she got yet to find alternate accommodation. I comprehended she was pregnant which she was not sure where to get started on looking or what resources were available. I returned to the office and explained this to the organization. I investigated and made calls on how I could advocate further help for Sam and made the support staff member and co-workers aware that she was concerned about her well-being and from this knowledge, a -panel meeting was organized and the licence contract was later extended until the 12th January 2010 because of the labor and birth of Sam's princess.
According to Cohen (2004) he expresses, "All people have a right to well-being, to fulfilment and the maximum amount of control over their own lives as is constant with the rights of others" which means that as every human being has fundamental prices that they should be treated with admiration so when individuals regardless of their circumstances. At point of contact, Sam was destitute, as she got separated from her boyfriend, who resides in Ireland. Sam had been residing as 'hidden homeless' which means that there is no accommodation that she actually is entitled to have a home in or it is not reasonable on her behalf to continue residing in that accommodation (www. crisis. org. uk, 2008). She was surviving in the City over a friend's couch, but have been asked to leave credited to objections with the friend's landlord and overcrowding. It became obvious that Sam would require her own accommodation to come back to following release from clinic once her baby have been created, and tenable longer-term accommodation thereafter. I satisfied with Sam and built up a good dealing with her following recommendation to the agency. I believed this because Sam would contact me at the office if she got any queries about the home and would ask for me if she needed help or advice. We negotiated convenient times to attend house meetings and I felt she respected me as she exposed about her personal activities such as her experience with her ex-partner.
According to Howe (2008) 'relationship established practice is when relationship-gifted employees are interpersonally skilled and they make the most effective and human being practitioners, if the basis of their practice is behavioural, cognitive, process orientated, psychodynamic or person-centred'. Additionally, Trevithick (2003) argues 'relationship-based practice reaches the center of cultural work'. I thought working with Sam in a crisis intervention enabled me to engage with her as I aimed to lessen her stress by conversing effectively the next steps and wide open and honest with the length of time she would be able to are living at the accommodation the firm provided her with. I used to be genuine with her in conditions of stating what the company could provide her with and what resources were available. For instance, Sam needed a pram, so we organised one for her and I reminded the support employee to drop this item off at the house as she got access to a vehicle. I also made her aware of the challenges she may face by living independently after the Social Services office provide her with an examination and when accepted, I reviewed the benefits that may be available to her, so she was aware of the procedure. This exhibited significant levels of emotional intelligence, this means, "having self-awareness, psychological resilience, inspiration of self also to instil in others. In addition, it recognises the skill to own empathy and sensitivity, to be conscientious and intuitive regarding decision-making and to know how affects and building up rapport with service users are essential" (Goleman, 1996, p. 2).
As cited in the Uk Journal of Social Work, it also underpins requirements for experts "to develop and keep maintaining effective working associations, to have the ability to reflect on my own background experience and practice which may impact on the relationship" (Morrison, 2007, p. 2). For instance, recognising to self-disclose about my own independency only once it was necessary as I did so not need to task or share my own values pointless as Sam's circumstances were unique to her and I realized that I could empathise with her however, only she'd know how she feels in this example. We reviewed her emotions and she stated she was concerned about herself and her princess, so I reassured her by getting in touch with the caseworker who got made the session with the interpersonal services for an analysis also to re-confirm when this might be conducted to be able to see if she actually is qualified to receive the resources available. I explained the steps to Sam, and she understood. She portrayed her gratitude to myself and the agency.
As I met Sam on several occasions at the company and on the day that she was accommodated in to the house. I commenced to analyse her situation in greater detail because we had a need to get her mixed up in decision-making process. This means that service users are up to date and involved in the decision that are created in collaboration (O'Sullivan, 2005, p 135-136) and the effective way to get this done, was to hold house conferences and discuss her accommodation situation in an appropriate setting up. Saleebey, (2006, p. 108) up to date my practice in this intervention as he supports an empowering method of social work practice as it focuses on clients strengths and potential rather than on the cons and the misfortunes with their circumstances. He also recognises that the public worker can be regarded as the 'expert' and this service users are seen as the 'sufferer' of their own drawback. However, as his advantages perspective challenges the original anti-discriminatory and anti-oppressive practice it recognizes aspects of structural inequalities as the significant component of clients situations.
Furthermore, Saleeby (2006, p. 108) suggests the strengths perspective issues clients to recognize that the sociable worker will symbolize them in the examination and the intervention process as the social worker is viewed as the expert, nonetheless it also makes an attempt to work in partnership with service users to aid and gain services to meet their determined needs. The talents perspective also focuses on the resilience of service users and aspires to provide ways of empower and promote positive final results for the kids. Furthermore, Beresford (2000, p. 108) argues this point of view as observing the service individual in a one-dimensional aspect, which reduces their personality to essential categories such as 'seniors, disabled or dark service users', thus leading to the support of universal services to meet their needs. He also argues that service user's and oppressed communities should be engaged in the look and delivery of their services to meet their identified needs which service user's voices should be utilized in composition of theory and practice.
I experienced that the strengths perspective engages with Sam's circumstances as the organization and I were the expert in providing the assessments and advice for Sam and proved helpful together with her to find her a possible outcome because the caseworker had contacted the Social Services and got an examination booked in for her. He educated me about this and I approached Sam and made her aware of the visit and the analysis procedures.
Criticise the above and get proof to state that another theorist suggests the su is the expert.
Concerning critical reflection, it can be an essential part of communal work as this can be a route to provide efficient performance and enhances communal work knowledge (Adams, et al, . 2002, p. 1). They also critique which it enables social employees to question the knowledge and involvement with clients. During this involvement with Sam there have been many events that experts and I had to critically analyse Sam's circumstances in order to develop an idea of action that would meet her discovered needs such as creating opportunities on her behalf to adopt herself and her baby to categories so she could interact with other moms at the Children Centre.
Put in values/reflect on home/what I learned out of this process/impact on own identity
Furthermore, I put arranged appointments for her to seek assistance with her receiving help and advice in relation to her visa options with a caseworker who performed for the relationship agency. The spouse agency dealt with all people from abroad and people who required legal advice regarding their visas. The outcome was that she should give back South Africa and then re-apply on another work-visa and or commence work again in the UK and then make an application for the visa to be extended. Sam didn't want to take up any of these options, as she didn't have the funds to leave her new created in a kid care center. She also explained she did not want to come back to South Africa because her parents were not aware that she acquired a baby and because she actually is of a demanding religious history. She explained that her parents were more likely to arrange her relationship to a vintage man that she had said "no" to on several situations when she was residing in South Africa. It seemed her parents possessed ability and control over her life.
Put in electric power and anti-oppressive practice ideas here Beliefs, non-judgemental, empathic
I talked about and planning convenient house meetings to go over her options in taking the next phase. Therefore, I asked her to get hold of Right Move estate agents and private home owners to see if she can find herself long-term accommodation on her behalf and her daughter. Adams et al (2002, p. 1) declares critical reflection can sometimes be transformed in our own understanding, thus changing the part of the situation by allowing your client and the professional to reflect on what has happened. For example regarding Sam, she did not want to call and set up sessions because she mentioned when she initially looked for an area in a house show, that the landlord of the property mentioned that the tenants already surviving in the house did not want a mother with a child living at the house. Therefore, this disempowered her in seeking other properties. At the house getting together with, after Sam and I possessed further discussions we appeared online for flats and we found several studio room flats she could rent. She did not want to make the calls, so to be able to empower and enable her in doing this herself for today and future guide. I made the first telephone call and then handed her the telephone as she didn't have credits on her phone and encouraged her to query about the properties very much the same I had done. She queried the option of these properties, however after finding that the landlord wanted a first deposit, one as to Sam could not afford, the one solution was to seek refuge from the Neighbourhood Office and present herself homeless. She'd then be put up in a shelter. I learned that process would be challenging and much more reflection upon this subject would be necessary.
What is more, critical reflection can be 'deconstructed and reconstructed' to give us gain access to in improving our practice. Therefore, this continuous process provides good practice and development. Yip (2005) "encourages cultural work students to undergo self-reflection as it is an activity for self-observation, self-evaluation, self-dialogue and self-analysis". Furthermore, he suggests, "under the appropriate conditions social personnel can reflect constructively which, leads to enhancement". Whereas, he also critics on the foundation that if "public employees were under unacceptable conditions such as insufficient supervisory sessions, hostile environments, then social personnel would not have the ability to reflect constructively and this can create problems for the professional and personal development of the public employee".
However, Schon, (1983) represents 'reflective practice as a non technological, non rational process meaning he is keen to make sense of the relationship between professional knowledge and practice by knowing-in-action. That is when considering is recognized in what we do, also he suggests 'reflective doing his thing is where thinking is mindful but will not interrupt or actions' and representation on action is where considering takes place following the event to be able to comprehend our actions, mainly in why we acted and that which you learnt out of this action'. Eraut (1995) critiques Schon's theory as he suggests that "a practitioner cannot reflect in action as you leave the space, if not bodily, certainly cognitively" Furthermore, Fook and Gardener (2007, p364) dispute that critical reflection is the reflective practice which targets the power proportions of assumptive thinking and for that reason how practice might change cultural situations'. Although, Ixer (1999, p. 513) argues this concept of critical representation and argues whether sociable work programmes should be examining reflection whatsoever".
Overall, reflecting upon this involvement allowed me to assess and analyse Sam's situation thoroughly because of her uniqueness to the company as she possessed no recourse to general public funds, which managed to get challenging in supporting her find her own solution. However, conversing effectively and working in relationship with her and the firm employees empowered Sam in coming up with a resolution for her to check out through. As public work, principles have unique contributions to sociable work practice and examining critically means that social work point of view and interpersonal work values add completely to the procedures of attention. Furthermore, the power of cultural work will depend on more than knowledge and skills; it is also about recognising practice that is mutually required in negotiating
work with various organisations and experts. Moreover, the capability to effectively speak and contribute will also depend on the self-esteem and the status of the cultural worker. Furthermore, being able to effectively research and apply effective education will be found more reliably in the capability to increase the quality of the service users and carer's experience of assessment and it's outcomes. It is because professional competence in diagnosis requires critical analysis of self used and these development of skills and knowledge base must become an psychologically capable, objective specialist.