Personal Qualities Of Bank Officials Marketing Essay

Personal features is the characteristics that seem on a real human due to his or her attitude and action. The personal features can actually figure out what type of job they actually can and should work as. That is important for the employer to find the best candidate when they may have vacancy in the business. Personal qualities are essential also for the people to really know what they can do and what they can not do. To be successful, a individual must need good personal features where they'll only have the ability to improve themselves when they start to see the weaknesses from the non-public qualities they have.

2. 0 My Goal Job

My Dream jobs is to become Bank Officer in my own future, Bank officials are usually person who occupies the oppositions in bankers. I desire a bunch of good personal characteristics to become Loan provider Officers. Their regions of concern include all different branches that requires more on personal characteristics. For a much better success bank officials need a list of good personal attributes. Bank officials need to deal with the clients almost everyday and this will desire a great patience to cope with the customers even if indeed they offer you problem plus some of them is probably not so good for you. To become successful bank officer to lead to the better pathway, the personal qualities will have to be good and improve from time to time so that one may adapt to the working environment and all the clients. A bank officer will have to serve his clients with a smiling face and serve them with endurance.

2. 1 Personal attributes of Loan provider Officers

2. 1. 1Teamwork

The teamwork is vital where bank officials should work in a team and also working well with the employer in a wholesome environment. Bank Officers need to interact to boost the performance of your business. Team work is important as almost all of the work of the bank officer will need the help of the fellow workers.

2. 1. 2Honesty

As a standard bank officer, I need to be genuine because I am going to have to handle the issue that offer with cash. I must be honest showing my frame of mind towards the business's integrity. Whenever we do things honestly, people will put more trust on us which will bring a positive effect. I will be in a position to work effectively with all the associates.

2. 1. 3Good character

A bank official will desire a good personality. When dealing with customers I will have to show a positive habit to make certain that customers are happy dealing their exchange with also my good attitude. I am going to have to keep the good personality not only at work but also in personal life.

2. 1. 4 Good communication skills

To turn into a bank officer, I'll need to have a good communication skills because I have to deal with the individuals in the company and all the customers from different races. So, I have to grasp a few languages to enable myself to deal with different clients from differing backgrounds. I am going to need to produce more opportunities to speak with the customers.

2. 1. 5 Adding the client and their goals first

In order to become successfulbank officer, I am going to need to place your client and their goals first. Hence, I am going to need to put the customers first before anything when concern arises. This is what a bank officer when they will need to solve problems for his clients. Alternatively, I am going to have to respect the client's decision to make myself competent to become a standard bank officer.

2. 1. 6 Responsibilities

Bank office will need to have tasks because the he will need to learn an important role in the bank. He must always alert to what he will and also take action fast on behalf of the company. I could find out more on the folks from the different personalities.

3. 0 Question that ask during interview

1. Exactly what does your personal attributes?

2. What's your weakness?

3. What job-related skills have you developed?

4. What kind of job does indeed you done before?

5. The way to handle difficult customer?

6. How I can handle easily working in different culture?

7. Do you ever before come past due to work ?

8. What market leaders have to state about a profession in loan provider?


Name: Vincent Lee Wing Sing

Occupation: Supervisor

Company: MIT Business. Sdn. Bhd

Name: Lau Ye Sing

Occupation: Standard bank officer

Company: Public Loan provider. Sdn Bhd

Name: Tan Ming Hoon

Occupation: Loan provider Manager

Company: Maybank Berhad

4. 0 Conclusion

Bank officer can provide great career activities and progression for gifted employees. It really is no more the stereotypical single-function call centre environment people think about when they choose lender officer. Instead, they have evolved to become a multi-disciplined organization, providing employees vulnerability and responsibility to many different lines of business. At IBM Malaysia, it's not-job environment, but a location for employees to expand their talent. Concentrate on more impressive range work, proceed to increase levels of responsibility and also have rewarding profession.

1. 0Introduction

What is conflict?

Everyone experiences conflict sometime. It occurs whenever two different people, terms or teams have different wants or goals and one get together interferes with the other's endeavors to meet these. Differences in the way people interpret facts, distinctions in principles, and the various ways people take action to meet their wishes and needs can all cause issue.

Before working with any issue; make sure you understand what is happening: identify what's causing the issue. Is the situation a difference in facts, goals, methods or prices? By understanding the true reason behind the conflict, you will be better outfitted to choose from the number of constructive reactions suited to conflict resolution.

Levels of conflict

Conflict steps through several levels before it gets to the turmoil level. With the first kevel, people experience irritation, a sense that things aren't quite right. At another level, an incident occurs. Emotions aren't jogging high yet, but something has come between your people worried.

People who are aware of soreness or an occurrence may use their communication skills to clearness the problem at this time, before the situation escalates to another level: misunderstanding. A misunderstanding between individuals or groups can hinder their relationship. It could arise over facts, or it can be about the goals or intentions of the gatherings involved.

Once tension occurs over the misunderstanding, the problem is very near to a crisis. When people feel anxious about communicating, working or getting into contact with one another, feelings run high. Negative attitudes and any negative response-an outburst of anger, or avoidance of the other party-will lead to a crisis, the fifth level of conflict. By remaining alert for signs or symptoms of pain and incidents, you'll be able to use the most likely resolution strategy before the conflict moves to higher levels.

Background of the issue happen on me

I have my partner since 2011. We had several break-ups, sometimes the respite even lasted for a number of weeks (the reason why was always some other dude. She always emerged to her senses and broke it off with the other person). In 2012 the respite lasted from June to Sept. After that, we installed again and it fit immediately.

2. 1 The primary way to obtain the conflict

2. 1. 1Selfishness

She always selfish, she only value her sense, she wont care and attention my feeling. Something happen before and I forgave her for nearly all her flaws and yet she can still be selfish without considering at my perspective She would never realize how she treat me and she cant even control her temper. Everytime she can angry with me and I possibly could not angry with her. Personally i think that this is not actually fair.

2. 1. 2 Respect

I've been dating with her since 12 months before. When she see her son friends or even ex-boyfriends, she can still be cheerful and happy to play with them. She wanted her freedom, but me on my area I found out that she has been seeing with some other folks without my acknowledgement. She can't even value me and discover me as her sweetheart.

2. 1. 3 Trust

She would never believe me. Sometimes when I'm revealing the truth she will still keep on asking me to say the truth. In fact I don't really trust her because she often lied if you ask me. She will check my inbox everyday to make sure that I never speak to any other girls. She is using the reason why to state that she desires to avoid me from talking to any other females. In fact we still don't trust the other person enough.

2. 2 Secondary conflict

2. 2. 1 Time

Time is very important to couples to build good relationship. We don't have enough time to actually sit back and talk to one another properly until all the misunderstandings getting more and much more. We rarely meet one another and that people always argue whenever we meet. I wanted to discuss properly to her for most times but she won't pay attention to what I'll say. Besides that, she also won't answer my call and reply my texts and we've less time to talk to one another.

2. 2. 2 Space and individual growth

I believe good stuff can also become bad when that one thing is going too much than expected. We didn't give the other person too much space to really think what both of us really want. In addition to the problem, we also don't possess much time to think of what we will do next and plan anything regarding to the partnership. Sometimes whenever we are spending too much time together, we might think that our company is wasting an excessive amount of time in that and we should take action better. There is no space for the other person and individual expansion as every individual will require time and grow according to their dreams and point of view.


Everyone experience discord sometime. It occurs whenever two different people, clubs or group have different a wishes or goals and one get together inhibits the other's makes an attempt to satisfy these. Differences in the manner people interpret facts, distinctions in the way people take action to gratify their needs and needs can all cause discord. Before working with any conflict, Is the condition a distinctions in facts, goals, methods or prices? By understanding the true cause of the true reason behind the conflict, you will be better outfitted to choose from the range of constructive reactions suited to issue resolution.


Normally, a brandname is usually associated with the logo, signal, name or other image that make consumers associate with your small business and product. Actually, branding is which way to attract new customers to 1 company. When a customer comes to you it is because of all they are really realize about your product name as well as your business. Besides that, branding can sets you in touch with your customers and your product before they even step inside your office, or buy your product. Within the other hand, in addition they know about you because of your brand, and the value that goes with it. Lastly, branding is a powerful way to aid the expansion of your business and can give you an improved strategic position in the market and eventually lead to increased earnings. Finally, branding also attracts new costumers and enables you to stand out from your competition.

The Proposal

Proposal on Changing the Product Name

To : Mr. Cheong( CEO )

Mr. Raymond Cheong (Main Operating Office)

Mrs. Yong (Managing Director )

Date : 21th March 2013

Subject: Proposal on Changing our Cereal's Product Name

Regarding the topic above, as a Product Manager in our company's cereal, Pro-Health I'd like to propose about changing the brand. This could help to raise the sales and also build-up a brand identity for the cereal.

About us:

Our brand Pro-Heath product is a superb combination of delicious white delicious chocolate and delicious chocolates. It is made out of the goodness of whole grain, Pro-Health cereal provides eight essential vitamins, plus iron and calcium. This product, it contains sugars, fiber, vitamins and nutrient that are effectively refuel lost energy of productive children and youngsters. Besides than that, the product is suited to youngsters person and effective children, because this product's factor of low fat and low sugars.

Statement of problem:

Many customer will give some feedback to us about our brand's name Pro-Heart is not suitable for the merchandise as the name audio very weird. I suggest to change new name for the merchandise, because our brand Pro-Heart sound weird and may affect our business and image of our company. Relating to your marketing research of our customers sense our product name like a pharmaceuticals. A lot of the customer said that the name does not seem sensible and will not related to the merchandise. Lots of the adults interested in our product either it is a medical product or detrimental food.


Sales of the Pro-Health Product


RM1123245. 00


RM912324. 00


RM844526. 00

Sales of the merchandise decreasing by the entire year 2010 to 2012

Solution of the assertion:

I suggest a new brand name because of this product, I suggest COCO to replace the old product's name Pro-Health. This name of the product is memorable and easy to pronounce and spell. Besides that, this new brand is acceptable when i had ask few of our customers 's comment. A lot of the customers choose the new brand as it is related to our product and can be easily memorable. Creating a good brand name make our product more special over-all the other products in market. Brand name is very important for the future of our company as it involved the image of the merchandise. Besides developing a good brand name lets us advertise more easily. If having a fresh brand people can bear in mind it important specifically for marketing purposes. Both online as well as standard marketing can become more effective with proper brand names. There have been a number of products currently available that rule their particular niche because they are able to take their brand to the people through constructive and creative advertizing. Making use of this familiar brand can help shoppers save a lot of time in making buys. Brand name commitment and associated perceptions of quality reaches other aspects of the meals industry.

Market Research on the races consumer on the two product name







Brand Name:












Market Research on the races consumer between of two product name

BrandName: Pro-Health COCO

Column graph of the marketplace Research on the races consumer on both product name


A brand name is important as it brings the sign of image, value as well as the selection of the merchandise by the clients. When the brand is easy to remember, customers can certainly recommend the product with their friends and individuals. Furthermore, we have to consider changing the merchandise name from 'ProHealth' to 'COCO' as this can make these to easily understand that our product is really about the cereal that are made by coco. In case the name is evolved, the sales will increase as more customers prefer our products than another products. This is a good way to promote and rebrand our products to give a fresh image to the clients. They might be impressed with the new name and packaging and now more customers understand on what our company produces. That is important where the majority of the clients buy things by looking at the product packaging. A good product packaging and design can appeal to more customers to choose the product.

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