Posted at 10.05.2018
For web-based video recording local rental management system, the asp. net is use to develop this job as a front-end system and vb. world wide web 2008 as a back-end system. This technique is linking with MySQL 2005 as repository resource. Evaluating between Online Video recording Local rental Management System with another existing system in today's market is needed to identify the weakness and power of the systems and the expertise of this project.
This chapter will begin with meaning of Online Training video Rentals Management System which demonstrated by several journals or articles and follow by information of benefits and drawbacks of Online Video Rental Management System, workflow architecture for Online Training video Local rental Management System, and last but not least is comparison this project with similar system in current market that included VidRent - Online Dvd and blu-ray Rental Software, Training video Local rental Software, DRS Expert Start, W3Hire - Lease System, and Online Training video Rental Management System.
Definition of Online Video tutorial Lease Management System
Table 2. 1: Definition of Online Video recording Local rental Management System(no italic)
Each particular system is build from what types of the data it manages and the functionalities that performs. An indexing and querying of video data can be supported by the system which is database for billing purposes or video store system which just store the video data that lacking the typical top features of database.
A particular system is launched in the architecture because quality of service can be an important requirement of entire management system. Architecture end result contains several systems that integrated almost all their functionalities while preserve autonomy, extensibility and data integrity where necessary
An powerful interactive video tutorial systems must not only store the videos, but it also provide full functionalities included questions support, insertions and deletions for controlling the videos as well as for users membership and billing according to some insurance plan and it must ensure satisfactory quality of service.
Through online catalogues, videos are suggested to customer normally are explained in both of useful features which are textual features and non-textual features. Online catalogues will be the determination that often behind the research of the developer on the recommendation features.
Search videos and videos recommendation tools play an essential role in e-commerce. There are only beneficial for consumers if successful to find appropriate products reinforced by system that assist them to identify products that fit with their personal preferences. So, customers can use actively for their search and recommendation systems that independently recommend products on the basis of certain algorithms and data.
There experienced two different consequences of the search and advice systems for the rentals and sales included decreasing search costs can raise the sales predicated on additional ingestion and there can also be a shift in demand from blockbusters to specific niche market products and vice versa, so that substitution results can be observed.
Current rental files filled with two purposes to identifying information serve mainly that are users who holding overdue rentals items can be trade by the service provider but only in case the user will not return the things with time. Second is the company can enforce local rental limit in a way that a individual cannot together keep more than a limited rental items. To be effective, an anonymous rentals system must afford both of these functions as in a regular rentals service.
A serious lack of success films are present in the video tutorial rentals market from analysing even the apparent popularity of the form of entertainment and the actual fact that most film studios' local revenues are made by home video viewing.
Customers can certainly rent the films through online or at local rental stores to take pleasure from watching the movies whenever at a much cheaper cost somewhat than watching movies in theatres. Films lease is more overall flexibility to support the customers and allowing them to take pleasure from the films in comfort of their own homes.
By increasing marketing technology in films recorder, especially videos which are stored in DVD rather than VCD are become most popular in local rental business nowadays. You will discover about quadruple of safe-keeping in DVD bigger than VCD with cheap. Customers more prefer viewing movies in home in cheaper price alternatively than go movie theater. In additional, the positioning of the company that support in this job is no cinema. So, movies lease is a very popular business in Cameron Highlands and it is play an important role in entertainment for citizen.
This project experienced assigned to two applications that are front-end request and back-end program. The front-end program which is software that designs to interact with the users through online customer services. Several functions such as videos previews, videos ranking, voting, and some suggestion are provide to assist in sales raises by reading from the client. Information that collects from the customers at the front-end request needs to functions from back-end software that control by administrator but not customers such as purchase record, customer information, order management, payment detail and films stock.
By fulfilling the business need, a customization system is need to design predicated on company need and condition. In this case, system design is more focus on the customer services somewhat than administration functions. So, this job is must add more additional functions to enhance the customer services and fulfil their need at exactly the same time benefit to the business in two ways.
Targeting to develop the company, a versatile system is principally consideration by the company to adding a communication space to accumulate the information from customer and know very well what the client needs. Customers are readily allows to remove, add, or cancel reservation of the videos within certain period. By co-operation several functionalities, an integration management system is create and it is completely customise to the company and help the company enhance the business daily transfer.
Advantages and Down sides of Online Video recording Rental Management
Online video local rental management system is design with several advantages that advantage to organizational, customers and business operations. Regarding to PlanMagic(2010), advantages included renowned simplicity, advanced functionality, low priced of ownership, customer approved and competitor 'Approved'.
Same as proved from PlanMagic, 2010, this task had advance functionalities to attain competitive advantages that are usually more give attention to customer services by adding the automation email sending, attraction interface, and given films advice to let customer infinite browse and watch films preview through online and leave some commends on the films after they observed. Movies recommendation specially provides to customer who are in hesitate of choosing movies. Lower prices of the films rental are well suited for local students and residents because the owner is obtain the low priced of the movies resources by suppliers.
From such advantages, its user-friendly format can be easily controlled by anyone and at the same time, it able requires and preserves to only one person with lowering overheads to a great level. This video rental system can be understood and installed within minutes. In this job, it can benefit to the owner by minimizing the human tool and completely utilize system performance to easily keep monitor the renting and sales record, holding customer information, car calculate late payment and generate payment that customer need to pay. All these features are totally customizable and make for unique Online Video tutorial Lease Management System to meet the expectation of the Stop and Keep Company.
Online reservation is one of the advantages from this project to let the customer making order anytime and anywhere. They no need arrive to the shop to checking whether the videos in stock or not. By applying this project, owner can get the business enterprise easily through customer online booking and improve the orders from suppliers to increase their business quickly. Relating to Web Experts, 2008, "Our online reservations system for videos, Dvd videos, equipment, or other things that you want to hire holders everything included east stocking and management. "
By applying online video local rental management system, customers are widely to browse the website, view the films preview, given recommendation, or making reservation of the films entirely day 24 hours whether the shop is close or not. Booking list will be vehicle arrange to be able and deal with by owner for second day.
Besides of advantages, this task had some disadvantage that cannot be avoided. Compare to the present online video rental system, local DVD movie rental from this task have to treat with late fees, payment dates and traffic but through online videos local rental system, there are you don't need to worry about it by ship the videos to the client after make order from online.
Due to the small business company, the company had not appropriate yet to operating the business enterprise by delivery the Dvd videos to customer through online reservation. By factor of limited resources of movies and recruiting, it is problematic for company to append this service with more expensive. Customer must gets there the shop and rent the movies that are reserved. Payment dates and late fees are needed charges from customer to maintains and take care of the limited stock of movies.
In additional, by the reason why of the good company location which is stay at middle of the city, so that students must pass by the shop after university for everyday. It really is bringing a more substantial market for the students who are lease the movies or return with easily and convenience. So, it is hard to provide the online repayment feature out of this small enterprise, customer cannot enjoy any payment through online. Transfer process is performed by cash exchanges between your owner and customer at the shop after reservation on the site.
Besides that, one of the disadvantages of this job is the condition of DVDs damage or busted after come back by customer and gets negation by customer. The lost of physical cost lost is one of the cons of this project which cannot be avoided in support of can control it by manageable the videos under the guideline and technique before rent to the customer.
Workflow Structures for Online Video tutorial Hire Management System
Figure 2. 2: Workflow Architecture from source (Riderck, 2009, March 28). (no day, no italic) (Riderck, 2009)
In this section, the overall structure of the online video local rental management system is referring by Riderck's video local rental system which is comparable with this task. Same as Riderck workflow, all customer need to join up as an associate before utilize the web-based video rental management system at the shop to obtain the id number and membership cards by owner. Customer information will be store into the database for rentals use.
According to the Riderck workflow, it is an offline video rentals system and exchange will be keep keep track of after customer lease the films in the shop. Repayment will be compute by admin part that is inside the video rentals system and generate the receipt to customer. By equate to this task, using web-based video rentals management system is providing tremendous benefit to the customer and company for manage the business and effect in increasing sales. After signed up as an associate, customer can openly leave their comment, rating, voting and making reservation on what the movies they want through online.
Besides that, latest release videos and promotion got automated received by customer at the first time by email mailing. Movies that are coming up at this point got reminded by email sending from company to prevent movies fine. Reservation or direct orders by customers are process collection by admin part who are first come first provide.
Payment automatically calculates by system that included past due payment and total of videos hire let the company easily and speed up the transaction techniques. Simple report will be generate for each month to obviously define the total of sales, total movies that are hire and assist in decision making by buying the films from supplier predicated on the favorite rate of videos.
A concept of workflow structures at the below is sketch by developer for this project to let readers more understand about the system process of Online Video Rental Management System as a major picture.
Figure 2. 3: Workflow Structures of Online Video recording Rental Management System
Comparing Online Video recording Lease Management System
2. 4. 1 Comparability between Online Video tutorial Lease Management System with existing current system
Table 2. 4: Looking at Online Video Rentals Management Systems with existing system- Administrator Part (Back-end Program)(no itallic, pls retructure stand become smaller)
Video Rentals Software (quote)
DRS PRO START 5. 1 (quotation)
W3Rent - rental system (article)
Time and date management
Auto late calculation payment
Email automation sending
Table 2. 5: Checking Online Video Hire Management Systems with existing system - Customer Services Part (Front-end Application)
Video Rentals Software (quote)
DRS Expert START 5. 1 (offer)
W3Rent - local rental system (article)
Powerful search engine
Prompt out related films preview
Auto count numbers of visitor
Movie ranking, voting and recommendation
System car give suggestion
2. 4. 2 VidRent - Online Dvd movie Rental Software
VidRent is web-based or online training video rentals software that promotes to the client in rental business area. Corresponding to Spectrum Research, Inc. , 2010, "VidRent system was initially releasing by Platinum Entertainment Group, Inc. , plus they acquired almost 5000 marketers and customers for each year before they land into the recent video lease company price wars and ceased procedures. From swiftly development of video tutorial rental, VidRent is no longer available because the costs became cheaper which is cause by competitive advantages.
Same as this project, VidRent is contains two parts; there are administrator part and customer services part. Through this technique, customers can login to the web site and making reservation of the videos after documented as an associate. Besides that, VidRent provided several films in difference categories that can allow customer making choices on the movies which types they are really preferable. Films voting, score and recommendation distributed by customer on the films are important to improve the interest of customers on movies rental using types. Search function is one of important part that provided to customer to get the films easily by keying in the title name of the movies.
It is lack of functionalities on the repayment section in this VidRent system. According to the features that point out from the VidRent system, there are no provided purchase calculations and billing to customer following the films are reserved or well prepared on the cart. This system is no provided repayment function and customer need process their payment by arrives to the shop. Payment record is not build in VidRent system and it could needs to link with another accounting system or POS system to control the business.
From observation of the VidRent system, all information and pictures of the videos allocated on the user interface that is too simple and the pictures are combination alongside one another make the software viewed complicated.
2. 4. 3 Training video Hire Software - Product Rental
Video rentals software is an extremely efficiency system in the accounting area and deal processing system. By adding accounting and point of sales system into video recording rental system, all-in-one system is powerful to allow user easier to manage their purchase with auto computation of the full total payment and regular account calculation. Employing this function, cost cutting down and system simplification help the business run their business easily. From above claims, this is strengthens of this video rentals software and it motivated utilization in medium size of organizational.
Same as VidRent system, video recording local rental software has split into two parts that are administration part and customer services support. This technique is strongly concentrated on the administrator part especially the payment area. Accounting function and point of sales function in the machine will advantage to the user in calculating regular monthly sales and deal will become more quickly and sufficiency.
From customer support section, the drabness layout and functionalities of the client support's website is one of the weaknesses in this system. The main of the search engine was ignored builds in video recording rental software, so customer cannot quickly search the films which they need. It requires to take a longer time to find the films by click on the one page to some other page until the end. In additional, there are no categorize of videos that place in order on the primary page, user may be puzzled and it is become more complicated when the new films are adding or upgrade in the future.
Besides that, this site is completely no relationship with the customers because customer recommendation, voting and films ranking is not a provided to the customer. This system is strongly focused on administrator part that use running a business transaction process but it is poor in customers support.
Figure 2. 8: Administrator Support (Video recording Rental Software - Commodity Rental)
Figure 2. 9: Customer Support (Video Rental Software - Commodity Rental)
2. 4. 4 DRS PRO START 5. 1
Online DVD Lease System 5. 1 is divided into three versions that happen to be DRS Expert Start 5. 1, DRS Pro Business 5. 1, and DRS Pro VIP 5. 1. Three difference variations of the system can meet the difference need from customer who is jogging their local rental business. In this case, basic function is more well suited for apply by small venture. Incidentally, DRS Expert Business 5. 1 and DRS Expert VIP 5. 1 are more well suited for the medium or large company with included advanced functionalities and specific solution that is given.
DRS Pro Start 5. 1 is something that fully put into action through online, customer no need reach to the shop and all the services are given to customers through E-Commerce. After reservation is making by customer, videos are pack in envelop and immediately shipping to the customer, it bringing a convenience way to the clients at difference location. Time cutting down and cost saving is a primary issues for customer when they getting to the shop to choose the movies.
Through online services, there are no any due date or late payment of the films rental. So, the two functions that are time and particular date management and car late calculation repayment of the system can be ignore and omitted. By using this system, company need spend a larger amount of the recruiting cost and materials cost such as shipment cost, quantity of DVDs, and employee.
From the powerful function of automation email sending function in this technique, customer can have the notification which mailing by the machine automatically such as disc went back/dispatched, titles needing rating, recommendations, game titles coming soon and etc. The function of search engine is provided to let consumer quickly search films. Video rating, customer commend are welcome update by users. There are incredibly limited catalogue in DRS Expert Start 5. 1 package deal. The simple layout and less fascination website easy lead the users bored.
Figure 2. 10: Administration Support (DRS PRO START 5. 1)
Figure 2. 11: CUSTOMER CARE (DRS PRO START 5. 1)
2. 4. 5 W3Rent - rental system
According to this article, W3Rent can be an online system that similar with DRS Pro Start 5. 1 which is implements the business enterprise through E-Commerce. Customer no need arrive to the shop nonetheless they can have the movies anytime, everywhere through shipment method from making reservation through online. So, time and time frame management and vehicle late calculation repayment can be overlooked identical to DRS Pro Start 5. 1.
Security experienced provided to avoid unauthorized to access the information. Difference users in this system have difference access level such as customer only can login to the customer support website nonetheless they are not allow usage of the administrator efficient area. The staff can login to control the inventory and being deal with customer of the administrator area. Limit the functionalities can clearly divide the duty for difference kind of position rather than confuse.
According to article, there are no provided record function and purchase record function to the client. So customer cannot find the annals of exchange when they want check back the films whether had lease by them recently or not. Survey cannot create without historical of business deal record.
There are special function in this technique is this system can handle the broken item such as broken of DVDs, damaged Dvd disks, or lost of Dvd disks. The system will keep track this Dvd disks and placing those to specific section. Automation email sending acquired provided by this system that will help the company saving the cost of time because any notification, returned or dispatched are automobile send out to the client by mail.
Besides that, this technique had less connections with the customer since it no provided videos rating and advice on the movies to the customer. So, company does not know which type of the movies is more preferable by customer and concentrating on promote the favorite movies that rate by customer.
2. 4. 6 Online Video Hire Management System
Focusing on customer support is the main purpose of this project to focus on the client preferable on the movies to influence the sales. A good main page of the client website is vital to capture the eye of the client when they are surfing to the website. Short films previews at the website can attract the customer to click them watching the content of the movies, so customer will immediately take a consideration of the movies to rent predicated on their choice. Besides that, the related films will be fast out below the movies that observing by customer, so customer can rent more.
Powerful search engine and movies catalog should provide to the client to search the precise movies with easily and faster. Furthermore, this technique gives some recommendation to the customer when customer in hesitate to choose the movies by key in some words about what types of the movies tend to be prefer by them predicated on the mood sense. After customer observed the movies, they can give some suggestion and movies ranking through login to the website.
In the administrator part, access level has provide to users to separate the position such as customer can browse to the customer support area to view the films, leave recommendation and revel in the services offering by this system, personnel can login to administrator function to process the exchange with the client but they are not allows to improve any information of the inventory or delete the customer information. Only the supervisor or director can gain access to all the info in this technique. Limit the function to difference users are essential to ensure the security if the company to prevent harm by un-authorization.
By the way, transaction record, payment detail and computation functions have one of them system. Survey need to create and show the full total sales of every month to easy an individual make decision in supply the videos from supplier. Email automation sending function can given notification, promotion for new videos and remind customer when the rentals is current. This technique no provides videos transport, so customer needs to rent the films straight in the shop bottom on the limited reference of the Stop And Keep Company.
2. 4. 7 Conversation of stand 2. 4 and stand 2. 5
By comparing online video recording rental management system with another four existing systems, it discovered that the recently of four software are incredibly strongly focused on the administrator part. If company only focus on administrator part, they might not know very well what are the types of movies customer more prefer from connection with the customer through get opinions from them. By centering customer services through this project, long-term earnings can be measure by update information from customer.
All of these systems allow the users to keep record the rental, stores the customers detail, taxes calculation that happen to be basic functionalities of the machine accept VidRent system. Beside this, there have provides customer rating, recommendation give by customer and receive the opinions from customer accept W3Lease System. VidRent System and Online Video recording Rental Management System no provide online payment and the exchange need straight process in the shop because of limited resource and the machine are well suited for small enterprise use.
Nowadays, more and more system needs to focus on the client services to provide designed system to the client and capture up their time. By automation email technology, email can auto send to the client when the films up to date or during release the new movies to save the price and time. Out of this, VidRent and Video tutorial rental software is insufficient this function. Besides that, search engine and videos catalog is most important function to easy find information, product or films from the client. Lack of those functions from Video Lease Software and DRS Pro Start 5. 1 System are easy perplexed and make the interface more complexity.
For DRS Pro Start 5. 1 and W3Hire system, the functions of time and time frame management, and auto late calculation payment are no need because they provided the transport services to the client and there are no any fines on the overdue return. You can find differences of Video Rental Software which is roofed the functionalities of time and particular date management, and vehicle late calculation payment no subject it is same area with DRS Expert Start 5. 1 and W3Rent system.
Chapter 2 concluded with five system evaluation that included VidRent - Online Dvd and blu-ray Rental Software, Training video Hire Software, DRS Expert Start, W3Hire - Rentals System, and Online Video tutorial Hire Management System. Contrasting between these projects system with other systems in current market have been done by contrasting the specialization, features and features of the machine. From the lack functionalities require by other system, full functionalities and special functions are need to add in this job to enhance the grade of the machine and focus on to enlarge the market from small venture. Before assessment process, definition of the project have been determined and it advantages and disadvantages of the Online Video Hire Management System.