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Mott MacDonald


This report can be found in the field Management Sciences in general and review of Business strategy in specific, which is broadly the analysis of the patterns of business plans to achieve its business objectives. A case study on Mott MacDonald about creating proper course. a consultancy company is considered as model to be able to observe, review and understand the overall business strategy of the business. This research study focuses about how Mott MacDonald sticks out in its competitive environment by using the skills and understanding of its people to achieve its business goal. (case study 1)

Human source factors are a major determinant of organizational performance and make an enormous difference to the competitiveness of the business. Specifically, this article will focus on studying different aspects of organizational patterns such as leadership styles, way to obtain organization's culture and inspiration as an integral element, team heart and folks management. This repot will also go through the impact of the leadership styles, the cultural prices and motivational strategies followed on the performance of the business. Finally the behavior of the average person and company as whole entire will show what factors has led company to increase effectively or vice versa.

In This survey first chapter will start with a brief introduction and record of the model company. Second chapter will take a look at different topics of organizational action in the model company. Examined issues will be measured in the light of comparative theories and evaluation will be made.

Chapter 1:

introduction/background of Mott MacDonald

For our customers. We use our world-wide resources and experience to Plan, design, procure and deliver tasks on any level Provide management consultancy built on technical Report has an in depth Analysis of the business on its different regions of business strategy. Before examining different strategies, it is better idea to have a concise and short introduction of the company in order to acquire a better picture when it's analyzed.

The Mott MacDonald Group is a management, anatomist and development consultancy portion the general public and private industries world-wide. Mott MacDonald's 1 Billion business spans 120 countries with 14, 500 personnel working in all areas from transportation, energy, buildings, water and the surroundings to health and education, industry and marketing communications.

Our breadth of skills, services and global reach makes us one of the world's top players in delivering management, executive and development consultancy solutions know-how Help form and use development policies and programmes(web1)

The Mott MacDonald Group was produced in 1989 when two consultancy businesses merged. In 2007 Mott MacDonald bought an educational consultancy in Romania, an environmental organization in the Netherlands and a vitality engineering company in america to help enhance its core market industries in these countries. (case study2)

These include transportation, energy, buildings, water, the surroundings, health, education and communications. Every project takes a different group of skills from Mott MacDonald's experts. Its jobs address the issues of environmental issues, such as flood protection or management of waste products. It designs, manages and delivers assignments to help its customers find more ecological solutions. Mott MacDonald's customers are in both public sector and the private sector. In the public sector, it works with organisations to provide services for central and local government. Within the private sector, Mott MacDonald provides consultancy for private businesses. . Mott MacDonald consultants recommend on many aspects. For instance, planning and design, amount surveying, procurement advice and task management. (research study 3)

A short and concise introduction has depicted the size of the business. There is absolutely no uncertainty that such a sensitive business increases the responsibility factor to the very high level. That is also admitted in the event study as, "ensuring government, business and homeowners have secure items of energy is a huge commitment. Engineers doing work for the energy resource companies must make sure that this determination is met 24 hours per day, 365 days yearly. "(RWE npower research study, 1)

Chapter 2:

Analyzing the different areas of organizational behavior

This chapter will look at different matters of organizational tendencies in the model company, RWE n ability.

2. 1: Leadership style of the n power

Leadership style of the n electric power is crystal clear. It has implemented transformational leadership style. This approach encourages employees to develop vision, trust, pride and respect. It inspires and pieces high expectations, Stimulates intelligence, brings about creative problem solving, Offers personal attention and considers individuals coaches. The important factor in this approach is the fact that decision making ability is changed from top level to bottom which provide feeling of ownership to the individuals.

This leadership style was first released by James Macgregor burns (1978). Matching to Burns, transformational leadership is an activity in which "leaders and supporters make one another to move forward to a higher level of moral and motivation".

RWE npower believes to build up the trust, esteem and imagination amongst their employees that's the reason it seems to apply transformational design of leadership; this can be justified from the next extracts from the truth study

It is stated that, "they (employees) should think for themselves. . . . " (RWE npower case study, 2). Furthermore written as "it also offers a huge financial contribution taking care of risk through effective team based mostly decision" (RWE npower research study, 3). "it is not only the most notable level manager that make important commercial decisions. . . . . a decision made by graduate engineer saved the company millions of pound" (RWE npower case study, 4). Importance of creative imagination is depicted, "engineers will need to be creative. . . . " (RWE npower case study, 5).

This style of management has put very positive impacts on the overall progress of the effective management. Company employees seem to be to enjoy a the style and put the tasks as their own. They feel the power of decision, respect of the talents and recognitions. Importance with their say not only empowers their skills but also brings better creativity. All the brought up factors eventually lead the business to be devoted and manage high risk environment with better performance.

2. 2: Source of the organization's culture and its own implications on employees and organization

Culture can be explained as, "Culture is the collection of traditions, values, procedures, beliefs, and attitudes that takes its pervasive context for everything we do and think within an business".

There can be many options which effect the introduction of the couture e. g. economic conditions, leadership styles, procedures and practices, structure, characteristic of the work force and aspect of business.

RWE npower is a part of energy industry. They have got great responsibility of supplying of gas and electricity at good deal. It is stated, "The vitality industry is at the heart and soul of any modern economy" (RWE npower case study, 6). "The power industry is very competitive" (RWE npower case study, 7). Hence economic conditions are one of the major options in the development of npower's culture in good or recession durations.

Leadership styles and large international composition of the organization has its impacts. Company is working in different elements of Europe; hence it's very flexible to look at company's culture according to the local structure, geographical needs and characteristics of the task force. The type of the business enterprise is also a key point as a source of a culture because npower is very dependable and risk managing company.

Over all culture of the business hasn't only made a massive contribution to the better performance of the work pressure but also to the business. Employees are devoted towards the productivity and creative in their decision making power. Npower has become one of the UK leading companies and within the marketplaces of Germany and Central Eastern European countries.

Nature of the business enterprise, Policies and routines has a direct impact on the introduction of any organization. Being a leading market company, npower has been influenced by the external environment due to its nature. Aspect of the business enterprise has forced to create such polices which best easily fit into interest of the surroundings. Safety and security factor has been among the finest priorities in the vitality industry. Company's culture admits environmental issues therefore polices include green solution to the challenge and emphasizes on lees pollution. It is one of the experienced companies in the field of basic safety systems.

2. 3: Impacts of the culture on leadership, firm structure and organization

The culture of group has a primary website link with the design of leadership and the composition of organization. It really is apparent that the style of leadership varies according to the specific culture of the business. RWE npower's culture is also determined by the behavior of the individuals, age group and size of organization, technical systems, environment and vitality. RWE npower is much matured in years and size which has formalized its habit and eventually a better structure. Techie system is more regulated, dynamic environment and a larger external control has leaded it towards centralized and formalized framework. These ethnic elements in addition has affected on the design of leadership as being participatory and transformational. The duty of safety and security has made required leadership to bring up with strategies of safe secure and environmentally friendly atmosphere. Company's whole leadership and structure throughout seems to work as team to achieve these goals.

2. 4: Issues of motivational ideas, polices used in the case and its own impact on specific and business performance

This subject has different parts so it is better to summarize in individual headings.

2. 4. Issues of motivational theories

It is often said that the best businesses have best-motivated employees. Desire has been regarded as one of the main element tools for reaching higher productivity within an organization. A well-motivated labor force is more fruitful, which means that they can produce or serve more for confirmed degree of resources. Motivated employees produce better quality work with less wastage. Well-motivated and trained employees are usually more accurate and have a feeling of urgency about their work. Determined employees feel ownership over the merchandise of these work, and desire to be creative, supplying useful recommendations for the betterment of the business and demanding more feedback off their managers. This collectively increases productivity, and boosts the name of the organization.

Motivation is merely concerned with the question of: "why do people do x?"

A more technical definition of desire might be the next:

"The set of makes that cause people to choose certain behaviors from among the countless alternatives open to them".

Different theories are categorised under the foster topology.

A useful typology is suggested by Foster (2000):



Foster grouped content ideas as those responding to the question of "why do people work" and process ideas as those responding to the question "what factors have an impact on people's willingness or persistence at the job".

2. 4. 1. 1 Content theories

i. Maslow's hierarchy of needs

Under this content ideas tackling the question of "why do people work", the most well-known theory is Maslow's needs hierarchy (1954). Maslow presumed that individuals have five types of needs, which he placed in a specific order. When the lowest level of needs is fulfilled, they cease to be a motivator and the individual becomes motivated by the need to achieve another degree of need, and so on.

ii. B Jahoda's latent functions of work

Jahoda found that individuals were motivated not only by money, but also by other important needs. She thought that work offers a structuring of energy. An unemployed employee cannot organize their time. Work provides shared experience and acquaintances, which improves their personality. Employees are usually more creative plus they possess a sense of goal, which ends up making them more productive.

2. 4. 1. 2 Process theories

Process ideas, to recap, study the question of "which factors affect how hard people work?"

External theories

Equity theory

Equity theory derives from economics. It views drive from the perspective of social comparability. It holds that folks compare their conditions at work to prospects of others, and are motivated to keep up fairness and equitable human relationships among themselves, and they want to improve inequitable conditions at work.

Internal and cognitive theories


I. Herzberg two-factor theory


Frederick Herzberg (1959) produced two theories of motivation at work, consisting of two the different parts of drive. First, he discussed lots of 'hygiene' factors affecting the work and organizational environment, such as company insurance policies and administration, guidance, working conditions and social relations, salary, position and security. He assumed that these 'hygiene' factors were not with the capacity of motivating a worker independently, but without them the staff would be dissatisfied and de-motivated. Second, he layed out a number of 'motivators', which involve what people do in their jobs and the way to encourage them to develop their natural determination. The motivators are achievements, recognition, growth, growth and involvement in the work. Herzberg argued a manager must meet both units of factors to motivate their workforce, i. e. treat the employees well so that they are satisfied, and then use the labor force in order that they get achievement, acceptance, interest and responsibility and can be fulfilled by their work. Subsequently Herzberg recommended that professionals should focus on redesigning the characteristics of the jobs themselves so that motivator factors could take impact, through job rotation, job enrichment and job enlargement.

Herzberg's theory has been well employed by managers since it recognizes that inspiration originates from within the staff rather than from the external environment. However, it's been criticized on the grounds that job satisfaction will not necessarily imply a higher level of determination or efficiency. Also, it is natural for folks for taking the credit for doing things that make them satisfied and blame things that produce them dissatisfied on the external environment. Empirical tests of the theory demonstrates it works better for some types of employees than others. For example, public sector employees tend to believe that the 'hygiene' factors will be more important than private sector individuals.

Goal setting theory

The theory of inspiration which many argue has been most almost useful is goal-setting theory (Locke & Latham 1990). This theory is trusted in organizations and management practice. Basic idea of the theory is the fact that people's behaviours are determined by their internal intentions, objectives or goals.

2. 4. 2 Motivational polices found in the case and its impact on specific and business performance

RWE n vitality, being truly a very considerable and highly responsible company seems to choose different polices using different ideas. It can't be said that any organizational uses a set regulations influencing by this theory. As enough time has handed new trends has run into in neuro-scientific motivation hence almost all of the companies use their insurance policies according to their needs. N electric power has considered Herzberg's Two Factor Theory and well known all the motivator factors and dissatisfaction factors. They respect the "say" of a person. Where working in such a renown and international company brings acceptance but employees and working and creative imagination is also accepted. It provides great opportunities for creative imagination and facing problem in such a sensitive work place when every minute matters, brings drive towards difficulties and successes. They offer a handsome salary of 25000 in start which is the basic important dissatisfaction factor in support of motivator by some theorist. Team centered working enhances the working romantic relationship amongst the staff as said "engineers enjoy dealing with problems" (RWE npower research study, 8). Company's professionals and employees work in close connection with each other and value one another's views which eventually lead the inspiration.

Impacts of the motivational polishes have never only increased the moral of the self-assurance and creativeness to very high level. Employs satisfaction and collective afford in a challenging environment has permitted to attain the company targets. Following the positive outcomes company is meeting its dedication 24 hr per day and 52 weeks in a time.

2. 5: Character of team, composition and its impacts on the performance of organization

Groups play a essential role for the better productivity. People of group must work well as a team. Corresponding to Mullins (2002) a proper group has definable, membership, group awareness, sense of distributed person, independence, interactions and abilities to do something in a unitary manner.

The mother nature of categories and team tendencies is very much indeed inspired by the smooth structure which includes few level of specialist and broader level of control, making manger easily accessible to workers. Transformational leadership style has also put very positive impact on the potency of the team. RWE npower's engineers by any means levels are expected to handle deviations problem, an improvement problems and open up ended problems. The earlier two types of the issues require trial and tested techniques. Typically these techniques entail team work. Their team composition is dependant on different groups where each member is an expert in his own field as detailed "Groups of engineers with different skills come together to reveal issues and problems to come up with possible alternatives" (RWE npower research study, 9). These communities entail good communication skills and offer leaning opportunities from different specialists. Team structured problem solving in the business hasn't only opened up the ways for imagination and inventions but provided and incredibly good working romantic relationship which is admitted as, "employed in groups creates a excitement of enjoyment" (RWE npower case study, 10). Overall good working romantic relationship has led company's goals and determination met. Success in problem solving brings inspiration and recognition whereas the facing difficult experience leads to face the challenges. This creative team established environment has kept company millions of pounds which includes been the ultimate goal of any revenue making organizations to reduce cost whenever you can and increase profit.

2. 6 Company's Method of People Management:

People management is one of the hot issues of any growing organizations it refers to "People Excellence". The basic idea behind the quality of individuals is to create a high performance culture. Motivated employees produce better quality use less wastage. Well-motivated and trained employees will be more accurate and have a sense of felling with their employees. Besides the economic benefits to business, determination is also important for the human proportions of the business enterprise. More recent writers have given more emphasis to the value of motivation for the employee's excitement of work, their sense of fulfillment, personal satisfaction and accomplishment.

As economies around the world increasingly have significantly more service and professional careers and fewer regular and manual unskilled careers, the value of employee determination raises further. In such economies employees are less economically reliant on their employers, and even more sophisticated strategies for motivating workers have to be used, beyond those worried about money. Such employees are more likely to be inspired by things such as job satisfaction, involvement and participation. RWE npower does know this factor she considers the modern idea of folks management. They deal with their people by establishing a good working relationship, trust and promote creativeness. Managing people in a better way not only creates great results but also decrease extra cost. That is admitted as, "Turn off part or all the seed. . . . . . . could prove to be too costly. When demand is at peak this may lead to, loosing resource contracts worthwhile 2 million each day" (RWE npower case study, 11). RWE npower has considered this important factor of men and women management and given a higher level prestige to their worker which is eventually saving an incredible number of pounds a day. The methodology of the business seems that it want to establish their people in job excellence and also job satisfaction.

2. 7: JUST HOW Individual and Business Behaves

Personality system (Psychology)

This approach can be involved with issues associated with traits of the individual and membership of small group. Personality plays a vital role in an individual's behaviour. It's the thought process; feeling and behaving that constitute the individual's specific method of concerning the environment. Some people are dominant, expressive, solid and analytical. These behaviours of individuals collectively add in the organisational behavior.

Social system (Sociology)

This analysis believes that just how we behave could be affected by the communal group we belong or the culture we result from. For instance a person from an educated, better sociable interactive background will probably behave positively.

Cultural system (Anthropology)

The ethnical system is more worried about the knowledge of mankind and its own relationships with just how of behavior. Cultural backgrounds influence effect directly on the tendencies.

2. 27. 2: The Way organization behaves:

Following factors influence any company to act.

The people tendencies: people's action directly influences on the patterns of any firm.

The group: If we start to see the groups exist in every organizations and are crucial to their working and performance. Group pressure can have a major influence above the behavior and performance of specific members or firm.

Environmental Impact: A business is the part of a broader external environment. The consequences of operation of operation of the organization within its environment are reflected in conditions of management their patterns.

The group: Management creates a composition to establish interactions between individuals and groupings to provide order and system. Behavior is affected by habits of organization composition, technology, styles of leadership and systems of management.


Books consulted:

Chmiel, N (Ed) (2000) Intro to work and organizational mindset: A Western point of view, Blackwell: Oxford.

Drenth, JD et al (Eds) (1998) Employees psychology, Psychology Press Ltd: Hove.

Furnham, A (1994) Personality at work: The role of individual differences at work, Routledge: London and NY.

Seminal research:

Herzberg, F et al (1959) The motivation to work. Wiley: New York. S

Locke, E and G Latham (1990) Work inspiration and satisfaction. Pyschological Research, 1: 240-246.

James Macgregor melts away (1978), www. infinitefutures. com/essays/publichealth/leadershiphtml/sld015. htm

Maslow, A (1954) Motivation and personality. Harper & Row: NY.

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1 http://www. mottmac. com/aboutmottmac/

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