Technological improvements are surrounding a lot of benefit to the hotel industry. Most of hotels and resorts around the world establish new technology system within their facilities to get more effective daily operation. With the awareness of increasing demand in tourism industry, the The Regency Jerai Hill Hotel had set up HANIS NAGOT systems to smooth the everyday operation. This computer software consist of five main modules which are operations module, front office component, housekeeping component, food and beverage component and night time audit component.
Administration module is important pertaining to the motel. This module allows for the set-up and customization of the hotel. Lodge administration installation, room inventory setup, charge and bundle setup and guest set up are under administration component. Each installation have their individual tasks. House setup, market segment and source installation, department create, peak period setup and company information setup every come underneath the umbrella of the hotel operations setup. This kind of all create ensure that customer received the actual need and satisfied with the service serve. Other than that, the hotel can forecast the necessity from the information received for the future used.
Up coming is room inventory installation that likewise come underneath administration module. Block and floor create, room type and view setup, space master set up and space layout setup come from the space inventory set up. This type of room setup concentrate on the main merchandise in the lodge which are areas that sold to the visitor. Each customer demand will be showed in this HANIS program and this make sure the The Regency Jerai Hill Holiday resort provide their very own services obedience with the the customer desires.
In addition , administration module also consist of rate and package create. Charge...
... tatus and report. Modify room status, block area, release area, room status discrepancy, place status interrogation and current hotel position are all underneath manage room status aspect. Change room status, block room, relieve room and billing are under the reports umbrellas. Guestrooms in the hotel are sold by the front business office. Thus, the leading front office assistant must know at every offered moment what rooms had been cleaned and therefore are available for occupancy. Housekeeping got responsibilities to supply the front workplace with a report on rooms that are ready for guests so guests can be checked in. In the event the communication between the two departments is poor or reduces, delays in guest check in is going to occur or perhaps people will be checked in to rooms which might be thought to be prepared but that in fact will be occupied or not ready. If this happens frequently , the hotels's reputation are affected.