Leadership Styles in Knowledge Management

This research paper aims to review the three basic control styles widely used in the organizations as well as the rising concept of knowledge management and examine independently the relationship of the leadership roles on the data management. The three leadership styles under concentration are: transformational, transactional and laissez-faire. The goal of this research is to recognize which leadership style is more effective in connection with the data management. Hence, to help organizations make the best use of this sensation and increase their knowledge writing among different hierarchical levels to exercise maximum levels of learning and development in their work environment. It will enable corporations to get the competitive edge with respect to their real human capital and. When it is discovered that which managerial style has the positive impact on the data management, it'll result into employee empowerment and drive. On the list of important findings are that effective knowledge management or knowledge showing functions lead to a competent work environment and the employees get more involved with their jobs as they believe that their ideas are valued. Moreover, they tend to get more creative and challenging, but these behaviors are majorly dependent after the manager's frame of mind and whether he or she encourages such efforts or interferences from the subordinates and is also flexible and open to change and development. In the final results, transformational control has proven to positive relationship with knowledge management which of the laissez-faire has a poor effect on it. This paper has derived results through extensive analysis of literature reviews on these main concepts which is dependant on theoretical researches.

Keywords: Knowledge management, Transformational leadership, Transactional command, laissez-faire, Communication.


Background of research:

In this research we will study the various factors affecting the issue of Knowledge Management among employees and how do it become most readily useful for the growth of a business. The idea of Knowledge Management fundamentally is about the ability a person possesses about anything which particular kind is referred to as tacit knowledge which is usually gained through personal observation, experience, prices and values. Such form of knowledge is usually exhibited in informal settings and could not be officially written or documented into a proposal to the director. Since it is something that can mix an employee's brain instantaneously but she or he might not feel confident to share their idea openly in the given atmosphere, where they could think it would sound insignificant or absurd to others. Last but not least, the purpose of knowledge management is to provide strategies, procedures and technology to amplify the overall organization's learning (Satyadas et al. , 2001). Furthermore, system focused view is highly being emphasized and companies are putting in technology applications which range from traditional data-processing areas to expert systems permitting expert-to-expert communication. These systems are designed to store and make profit from the prevailing explicit, implicit as well as tacit knowledge of organizations. Hence, they accomplish the movement of knowledge in the procedures and also track record the information whatever employee has put in the knowledge and exactly how its implementation could help the organization, so the right person should get the incentive fairly and it is done as an action of encouragement for others. Nowadays of immense market competition and rivalry among brands, there is an increasing need of formulating progressive organizational strategies constantly for a company's success. There organizations are actually paying most focus on the notion of invention, which is majorly made from the employees. Hence, it is very important for an organization to have a culture that is versatile, available to new ideas, adaptive to improve and appreciative of contribution of knowledge. Hence if the sharing of knowledge from individuals is motivated and respected, it can permit an organization to compete and assist in reaching its goals, provided it is within relevance with the situation. (Birasnav, Rangnekar, & Dalpati, 2011) Moreover, if that knowledge is utilized and followed through, it offers a feeling of recognition, success and personal satisfaction and a sense of belonging. It matters most especially to the older employees who do not much care about the other lower components of the Maslow's drive theory of hierarchy, as those needs already are fulfilled at this stage. Leadership Styles are at the guts of Knowledge Management importance and strategies that have trapped the attention of researchers and scholars for very long periods. Excessively "technical view" of Knowledge Management seems to downplay the value of "very soft factors" that impact the Knowledge Management phenomena.

Significance of research:

Managing knowledge and intellectual capital is among the most key drivers of new knowledge and new suggestions to the development process, to new progressive products, services and alternatives. It can help in better obtaining and even exceeding the targets. (Knowledge Management in Health Technology Libraries, 2007) The purpose of knowledge management shouldn't be to become just competent but to be able to create, transfer and apply knowledge with aim of better attaining the objectives.

Problem Affirmation:

The current competitive setting of organizations and the changing management paradigm has outlined the importance of Control Styles on Knowledge Management. Identifying Control Styles that promote principle and practice of Knowledge Management is vital as the progress and competitiveness of organizations in new-age market.

Research Question:

What are the different authority styles that affect knowledge management in group?

What will be the ways that different leadership styles affect knowledge management?

Purpose of study:

The purpose of this research is to look at the different assignments of command in the data management and how this has an impact on the overall organization.

Research aims:

To identify and examine different functions of leadership

To take a look at the impact of the different jobs of leadership on knowledge management


Only few educational institutes are surveyed for the principal research from Rawalpindi and Islamabad only.

Literature Review:

Knowledge management has been recognized as one of the most crucial resources that contribute to the competitive good thing about a business. Behavioral and interpersonal skills 're normally known as the essentials for successful knowledge management. Knowledge can be within individuals or within the interactions between the individuals groups or sub organizations. Without verbal or even the non verbal communication the only path to organize knowledge transfer is always to move around people keeping the relevant knowledge. (Ferenc, 2003) For many years it had not been researched despite its importance in this information age; only lately leadership ideas and researches have tackled the role of leadership in knowledge management. Analysts (Beron et al. 2006), (Viitala, 2004) recommended that the design and building management information system is one manner in which leaders near the top of a corporate impact on organizational performance. Recent development in the organizational knowledge books stresses the importance of knowledge management to building a sustainable competitive benefit. (Bogner and Bansal, 2007) and also to the value of management for the success of knowledge management. Recently the growing information systems and knowledge management have continually stressed the lack of authority support for the failure of several knowledge management projects. (Davenport et al. 1998), (Chandrashekhar, 2009). It's been discovered that 42 percent of your organization's knowledge resides in the brains of the employees (Clark and Rollo, 2001); therefore it is dependent upon the leaders how to make the best use of it. Furthermore, as uncovered by Doppelt (2003) that in order to achieve sustainability in a company, leadership is the main element, because a proficient and committed innovator encourages dialogue which consequently leads to change therefore obstacles such as sticking to old ideas and social frameworks, past techniques, tunnel eyesight and such strategies that come in the manner to bring new progressive visions for future years. Based on the researchers Jong and Hartog (2007) and Aragon-Correa (2007) every command style has its own benefits and drawbacks; but transformational command is more attentive and engaging with the sub-ordinates and promotes those to be creative and focuses on the firm's learning and technology. Whereas, Bass (1985) provided that transactional leaders are not much involved with the subordinates' work unless there is a need when a problem arises. On the other hand, he also stated that transformational leaders motivate their workforce, rouses their intellectual skills and serves as role models for the kids. Moreover, there is also the quality of motivating the employees into acquiring goal accomplishing skills and enhance their performance in reaching the corporate eyesight (Nemanich and Kellar, 2007). Also, they coach, encourage and support their subordinates keenly and optimistically and promote individual and team heart among them. Therefore, it is paid back by means of enhancing employees' performance in their jobs and delivering high results from them (Yulk, 2006; Boerner et al, 2007).

Information management

Information as now a day includes both physical and electric information. Now it is the organizations and its own structures that must definitely be capable of taking care of that information throughout the info lifecycle regardless of its options and platforms. Thus the give attention to information management is the ability of organization to fully capture, manage, protect, store and deliver the right information to right people at right time. Information management becomes the organization responsibility that needs to be addressed and adopted from the mature level management to leading line management. Information is the main element asset for a business and therefore should be treated as corporate property. (Information Management) And it must be made open to everyone and must be shared.

People management:

Knowledge is the main driver for organizations' performance. It impacts performance by which makes it possible for people to execute well. Therefore the instrument by which knowledge impacts the performance is through people. So knowledge management must be people concentrated (Wiig, 2004) (Corral, 1999) Cindy Johnson, Director of Cooperation and Knowledge Posting at Texas Devices says: "Knowledge management is actually about recognizing that regardless of what business you are in, you are competing based on the data of your employees. "

They way of earning knowledge available has improved as time passes. It began with family clans where knowledge was approved from dad to child by the procedure of learning. Along with the new ideas of working in teams, groups, so that as companies, people work nearer to benefit from the knowledge of each other.

Process Management:

Knowledge management is considered as an approach where in fact the employees of the firms would leverage from the buried knowledge that was held closely to them. This allowed the evolution of the term 'learning organizations' where knowledge is definitely evolving and is being made assessable to all or any the employees who are wanting to attain it and apply it. The give attention to increasing, re-engineering and controlling business process is recognized as corporate assets. The firms are taking fee of how they'll deliver value to their customers by concentrating on process effectiveness and efficiency. While KM and process anatomist was evolving at exactly the same time, there have been no initiatives to combine them in the same structures. KM has always been focusing on the best practices and proven tactics but it acquired failed to know how valuable the fusion of process and knowledge can be. So process management gives the ability to view, manage, evaluate, and adapt the business enterprise activities, applications, and folks in organizations to achieve goals. And to achieve these goals there's a dependence on the management of knowledge where people get a simple access to show and create knowledge (Files, Sept 2005).

Leadership and knowledge management:

There is without doubt about it that leaders are the ones who placed the expectations for others in the organizations and they're one of the biggest driving causes who motivate and encourage them to achieve what they designed to achieve so market leaders have direct impact about how organizations should see and offer with knowledge management but if knowledge management is not being conducted on all levels in the business starting from the very best then it would not be as effective as expected (Singh S. K. , 2008)

Leaders have vital role that can be played on every level to manage the knowledge but specifically CEO should take part in this technique because if he would take it seriously and feel that there is very a need of controlling this thing like other procedures in the organization then the rest of the people also take it very seriously. Organizations with strong cultures and promising payment programs won't succeed without determined and responsible professionals. Regarding to Singh it is the major responsibility of top executives of the organizations to make such strategies and create such beliefs in the organizations which encourage employees to talk about, create and value knowledge and market leaders should provide them with the opportunities to do so and then soon after measures should be studied to judge employees behaviors, behaviour and productivity that are necessary for effective knowledge management (Singh S. K. , 2008)

Four broad approaches were studied to comprehend the market leaders and management through the characteristic strategy, the contingency methodology, the behavior approach and the transformational approach plus some of the approaches does have a role in knowledge management nonetheless they aren't enough to understand knowledge management systematically. The trait approach does have impact on knowledge management and considers it important things for leaders, contingency and tendencies approach also considers knowledge management vital for effective leaders. The transformational procedure also support this phenomena that information creation, keeping and sharing facilitates in obtaining shared vision and ideals in the organization (Lakshman, 2007).

Leader's self realization of importance of knowledge management really concerns in the effectiveness of knowledge management's tactics in the organization and realization is needed in two proportions, one internal other external. Internally it is attained by establishing technical and socio-cognitive ways of managing knowledge and externally it is by realization of valuing customer concentrated knowledge management (lakshman, 2009).

Information revolution changes way to do things in the organization context, it improved the value of their time and customers need quick Reponses with relevant and useful understanding of the merchandise and services so that transformed the process of control too by accelerating the inputs, dependence on quick and customized information regarding product and its functions which further builds competition in the business environment. In the same way he emphasizes the necessity for knowledge professionals to achieve and keep maintaining equilibrium between motivating associates with urgency and providing them as time passes and space to represent. To become the knowledge showing and managing organization, market leaders have to take the duty and have to find the appropriate control style to lead the business effectively. (Viitala, 2004)

Transformational authority:

A framework was established to use quality management in a organization actually something of serious knowledge. While putting into action it control and knowledge management were assessed and it was discovered that in order to execute such system leaders required should be participative, collaborative and motivating (Gapp, 2002)

Transformational leadership have potential to effect employee's perceptions through the dividends that organization enter the form of human being capital benefits and these leaders also have potential to make those benefits greater with the addition of them in the knowledge management processes, motivating inter personal communication among employees and creating organizational culture. (Birasnav, Rangnekar, & Dalpati, 2011)

It is possible for transformational control to enhance organizational invention through building a participative environment or culture and it can achieve this straight or indirectly by changing organization's culture which induces knowledge writing and management in the organization. It is in the control of transformational leadership to market such culture so the employees have autonomy to discuss their activities and knowledge. (Nguyen & Mohamed, 2011)

There is relation between magnitude of knowledge acquisitions and transformational control. In today's challenging world organizational culture should become more empowered which is achieved by transformational authority which encourage visitors to be open about their choices and decisions. (D. Politis, 2001) He prompted the role of participative command, it is this authority style which relies heavily on the leader operating as a facilitator rather than simply a leader who purchases and wishes his tasks done with time. Employee wouldn't normally be comfortable in showing knowledge unless staff knows that he/she would be backed by their market leaders.

Finally, (C. B. Crawford, 2005) argued that there is a clear relationship between transformational authority and knowledge management in organizations. Crawford's research is pre empirical and made the idea very obviously that empirical tests is required to understand the relationship of transformational leadership and organizational knowledge constructs.

Crawford's research provides some basis that to speculate that transformational authority might be a causative factor influencing greater knowledge management skills. Transformational control and personal technology are linked. It had been found that transformational leaders are more impressive than transactional and laisse-faire market leaders. Innovation is considered to be the main element factor for knowledge market leaders; advancement is the name of managing and creating information and knowledge through different ways.

Transactional Authority:

The second changing we are studying in this research, influencing the data management in organizations is the 'transactional leadership style'. This form of leadership is inspired by the idea of reward and abuse; such leaders assume that the employee's performance is principally dependent upon these two factors. That means that when there is an incentive the staff put in their finest effort and the pay back is in economic terms in almost all of the conditions; while when they neglect to achieve the set target they ought to be punished. (Oshagbemi & Ocholi, 2006) In the same way, transactional leaders impose their authority on their supporters for taking work from them and clearly state what they want and also give employees the possibility to get detailed information and instruction before they agree to an assignment. Such leaders emphasize on present issues; they don't try the employees jobs unless a need occurs and in the beginning of a task they provide the workers with all the resources needed for its conclusion and from then on the task becomes totally the responsibility of the staff (Bass, Cacioppe, Gronn, Hughes. et. al, Popper, & Zakkai, 2002). Transactional leadership has two major components, contingent prize and management by exception (MBE). Here, contingent prize means the incentive that an employee is promised by the manager, to be received if the required target is achieved by him or her and the MBE methodology is used to make certain that one should never fail to achieve the required result due to the resource constraint. Market leaders must be clear in describing what they actually expect and the organizational goal is achieved they must give the identification. It was also extracted from that manual that MBE is of two types, passive and lively. In MBE energetic, the first choice clarifies the criteria to be used and also defines the unacceptable benchmarks of work and will probably punish if they are not used. In this strategy, mistakes and errors are identified and steps are taken to perfect them. While, in MBE passive, the first choice plays a passive role would you not clarify the benchmarks or certain requirements to be fulfilled by the employees, but only gets engaged when there can be an obvious concern. Hence, in cases like this passive style is not considered to be un systematic in correcting the negative issues. (Ogunlana, 2008)

Transactional leaders pay more attention to physical and security needs of the employees. The relationship between the head and the subordinates mainly revolves around the fascination of reward system as a come back for their work. It is also said that in transactional command one person needs the initiative to produce a contact with others in order to make a agreement of exchanging functions for the benefit for the business (Birasnav, Rangnekar, & Dalpati, 2011).


Whereas, the 3rd variable in this research is the 'laissez-faire management style', in which the leader provides complete liberty to the employees to make decisions regarding the completion of a task while answering their questions wherever they find problems and the workers are provided with all the current necessary resources and tools for the by the first choice. After that only little direction is provided by the market leaders and the fans are expected to solve problems independently (C. B. Crawford, 2005). This plan is successful in the event the workforce is highly experienced, skilled and with the capacity of their jobs, usually if the labor lacks these competence, the analysts recommend it to be an ineffective and the weakest form of leadership which produces poor output for the business, as there are a few workers which are unable to solve problems and meet deadlines independently. Although, in such situations the work environment is quite comfortable, free of work pressure and without disturbance from the supervisor, but still it brings disappointment and demonization one of the groups when they cannot produce the required results, without the mandatory feedback and the help of the manager. But laissez-faire strategy plays a part in the staff empowerment and it gives a visionary employee the possibility to perform according to his or her own will. Lassiz- faire is a innovator who always runs away when there's a need to make an important decision or when there's a serious problem (Ogunlana, 2008).

The trend of knowledge management does apply on the whole organizational framework, taking into all the levels of hierarchy. While examined empirically it was learned that the relationship between the several the different parts of knowledge management and transformational authority, transactional control and self-management have a link with the achievement of knowledge forms. Moreover the market leaders should be able to give an empowering environment to the employees. Although in line with the empirical studies, which are quite limited in this aspect, as well as the theoretical assumptions of a number of authors, there is a need for participative collaborative leadership style to be able to accomplish the flow of knowledge. Hence it was remarked that empirical evaluation of the data attributes in an corporation should be carried out, to find out the relationship between your management of knowledge and transactional authority in a firm. (C. B. Crawford, 2005)

The researcher decided on a sample of just one 1, 046 men and women signed up for liberal classes who have been side by side employed in several economic sectors. Within the first round these were asked to answer the questions based on the behavioral areas of knowledge management in which the questions taken from the Barth (2003) typology of personal knowledge management categories. Within the round they were asked to fill in the Multifactor Authority Questionnaire 5-S (MLQ) derived from Bass (1985) which comprised of scales calculating the features of the three authority styles: transformational, transactional and laissez-faire. The scales ranged from highly agree to highly disagree so that as a strategy for superior performance or as a self-report strategy. But he used the MLQ as a self-report of transformational, transactional and laissez-faire authority characteristics. Finally, in the last circular, the respondents were asked about their demographics considered important for the research including sex, get older, years of job, education, profession type, position at work and use of technology. While conducting the examination, only the position changing was used that detailed the respondents as senior managers or exec, supervisors with entry level. Though the basic purpose of this analysis was to look for the relationship between the knowledge management attributes and the transformational leadership style. In the end various correlations were discovered that determined the amount of the partnership between your knowledge management conducts and transformational, transactional and laissez-faire management. Eventually, the outcome of the investigation figured the variables command and knowledge management are significantly related, both in the organizational setting as well as in theoretical framework. The main results included that there is a strong marriage between knowledge management and transformational authority. Moreover, transactional command, it was discovered that as knowledge management is specialized in characteristics, the more effective management style would be transactional. Furthermore, transactional leaders will be more goal oriented and not much worried about the personal development of the sub-ordinates. In addition, another finding was that transactional control possessed strong correlations with knowledge management and contingent reward and it had considerable negative relationship with management by exclusion. Alternatively, it was examined that laissez-faire arrived to have a negative effect on knowledge management, which shows a leader's role is very essential in managing knowledge behaviors in corporate. Consequently, the negative relationship between your two components indicated an inverse marriage, meaning when knowledge management behavior increases, the scope of laissez-faire lessens (C. B. Crawford, 2005)

Additionally that investigation also confirmed that the hierarchical position an employee has in a business also has a link with the knowledge management, as people handing more info are anticipated to have got more skill and hold on building knowledge management functions. Likewise, leadership features are used and exerted most based on the position an individual holds; the greater the responsibility, the higher the actions of your leader exhibited, to achieve following an goal or achieving an objective. As a result, there have been higher levels of transformational leadership witnessed as the positioning in a commercial increased, whereas transactional and laissez faire acquired less. Hence, the position in the hierarchy is also crucial in examining the partnership between knowledge management and control attributes; and this variable became predictive of knowledge management, exactly like transformational command. Only transformational control style, not transactional or laissez-faire was related to the impact of position on knowledge management. For the reason that exploration, it was figured transformational strategies performed best even where in fact the most technological skills were required, in modern corporate and business environments when compared with transactional or laissez-faire and are more successful in other organizational constructs too for their person-centered methodology. Whereas, transactional strategies did not boost knowledge management patterns and laissez-faire authority slowed it to a significant extent. Furthermore, the higher the positions received in a commercial for individuals; they dealt with knowledge better, because then they implemented more of transformational strategies. However in the significance, management is of much increased value than the positioning adjustable, effecting knowledge management. (C. B. Crawford, 2005)

Laissez-faire as authority style displays ineffectiveness, unproductiveness and dissatisfaction. These leaders avoid interfering in the supporters' jobs and stay away from taking the responsibility their position needs and also avoid developing a romantic relationship with the subordinates. (Ogunlana, 2008)

Proposed Methodology:

The sampling method that we will use is purposive sampling which is a non-probability sampling approach. Subject matter would be decided on because of we are able to choose folks of interest and exclude who do not suit the goal of research. The sector chosen for this analysis is educational sector, coordinators and brain of departments would be researcher's respondents. Total sample will be 100 individuals.

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